Layden Court care home provides residential, nursing and dementia care to up to 92 people in Maltby, Rotherham. The home is accessible by the A631 but set well back from the road on a residential drive, backing onto farmland and Maltby Dike.
The home features all single bedrooms, each with ensuite facilities, as well as communal lounge and dining areas where residents can socialise.
Food is home-cooked and nutritionally balanced; any dietary needs can be catered for and support to eat and drink is provided.
Layden Court Care Home has a Review Score of 9.2 (9.191) out of 10, based on 12 reviews in the last 2 years. Over all time Layden Court Care Home has 49 reviews.
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Date Published
49
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37
Reviewer Connection to Layden Court Care Home
19
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Overall Experience
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26
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Date Published
49
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37
Review from David G (Resident) published on 24 January 2018
Submitted via Postal Card •
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Overall ExperienceOverall Experience4.0 out of 5
I feel at home at Layden Court Care Home. The cleaners do a good job and the home is always cleaned thoroughly. I wouldn't like anywhere else.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Layden Court Care Home
Thank you, David, for your feedback about your experience at Layden Court Care Home. We are pleased to hear it has been so positive. Have a wonderful day.
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Review from Sandra R (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card •
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Overall ExperienceOverall Experience4.0 out of 5
In general, I am satisfied with the care shown.
The food would be better if hotter, served on warm plates would help.
If possible a better choice of tea time sandwiches would be preferred.
The staff are very friendly and caring but pushed for time, especially on a night.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Layden Court Care Home
Thank you, Sandra, for your comments about your recent experience at Layden Court Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. Your views mean a lot to us and we thank you for bringing these points to our attention, which we will share with the team.
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Review from Roy N (Resident) published on 29 August 2017
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Since arriving at Layden Court, I've always been treated with respect with kindness and courtesy.
The staff have always been willing to help me in every aspect. Care and advice.
I shall remain ever thankful that I chose to come to Layden Court.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Layden Court Care Home
Thank you, Roy, for your comments about your recent experience at Layden Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a fantastic day.
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Review from Dawn B (Daughter of Resident) published on 16 August 2017
Submitted via Website •
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Overall ExperienceOverall Experience4.0 out of 5
My mum initially came in on respite in March which turned into permanent care. Staff were very friendly and informative on arrival and listened to Mums likes and dislikes, which has continued since she has been there.
She is treated with dignity and respect by all staff and they allow her to keep
her independence as much as possible which is very important to her. She enjoys the food choices and has gained weight and better health while there. The manager, reception, seniors, carers and housekeeping have an open door policy and will always promptly answer any queries. There are daily activities and regular visiting entertainers which mum enjoys.
It was a very hard decision for Mum to go into care but I couldn't have made a better choice and I can sleep soundly knowing she is happy and well cared for.
Reply from Carl Duncker, Marketing Manager at Layden Court Care Home
Thank you, Dawn, for your feedback. We were delighted to hear about your positive experience at our home.
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Review from N W (Nephew of Resident) published on 22 March 2017
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Overall ExperienceOverall Experience4.0 out of 5
A well-managed care home, caring staff and very clean.
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Review from Bill (Son of Resident) published on 2 June 2016
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Overall ExperienceOverall Experience4.0 out of 5
My dad was in Layden for a total of 22 weeks respite care in 2014/15, then was in nursing care for the last week of his life in 2016. The staff were friendly and kind, and always did their best for him. A very friendly, homely place.
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Review from Philip (Son of Resident) published on 20 May 2016
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Overall ExperienceOverall Experience4.0 out of 5
I am very satisfied with the care to my mother, staff are very helpful, accommodating with what is a very stressful and demanding service.
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Review from Ann G (Sister of Resident) published on 11 April 2016
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Overall ExperienceOverall Experience5.0 out of 5
The manager was very friendly and helpful and was eager to show me around prior to my brother going in the home for respite. On arrival staff were very welcoming and they were very caring,chatty and couldn't do enough to help my brother settle in. Although he has only been there a couple of days I
was pleased with first impressions gained from my visits.
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Review from J W (Sister-in-law of Resident) published on 20 January 2016
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Overall ExperienceOverall Experience5.0 out of 5
My sister-in-law has a difficult life and can sometimes be un-cooperative. However the staff show great patience and understanding. The staff will encourage her to speak in return to their queries. Her speech has improved very much. She has made friends with the staff and will have a laugh and a joke.
My sister-in-law with help and persuasion will now volunteer to be showered and changed into normal day clothes. This has extended interests in her daytime life of which we are all grateful.
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Current Review Score: 9.2 (9.191)
Overview of Review Score
The Review Score of 9.2 (9.191) out of 10 for Layden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.539 for Layden Court Care Home is calculated as follows:
(
(83 Excellents x 5)
+
(51 Goods x 4)
+
(7 Satisfactorys x 3)
)
÷ 141 Ratings = 4.539
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.652 Points relating to the number of positive Reviews for Layden Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
+
0.1
+
0.1
+
0.1
= 4
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 92 registered maximum number of service users is 18.4. 12 Positive Reviews ÷ 18.4 = 0.652
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Quality Commission (CQC) Rating
Date: 10 Sep 2024
Overall Good
Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
