Moorgate Croft

Nightingale Close, Moorgate, Rotherham S60 2AB
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9.6 38 Reviews
  • Moorgate Croft, Rotherham
Moorgate Croft is a thirty-one capacity care home able to take on both short and long-term care needs, making a positive contribution to community life with luxurious care for older and vulnerable.

The provider's homes all focus on establishing a strong bond of trust and understanding between residents and carers, supporting an interesting lifestyle and maintaining a welcoming approach to visiting loved ones.

Activity coordinators make sure that personal interests are included, with the aim of seeing long-term benefits on both physical and mental health where possible.

Care Provided by Moorgate Croft

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lauren Davies (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (31)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Moorgate Croft

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,095
    • Self-Funded Residential Dementia Care from £1,095
    • RESPITE Self-Funded Residential Care from £1,095
    • RESPITE Self-Funded Residential Dementia Care from £1,095
  • (these prices are only a guideline, please contact Moorgate Croft to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 38, showing 21-38
9.6

Moorgate Croft has a Review Score of 9.6 (9.601) out of 10, based on 14 reviews in the last 2 years. Over all time Moorgate Croft has 38 reviews.

Overall Experience

  • 26
  • 10
  • 2
  • 0
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Overall Experience  Overall Experience 5.0 out of 5

All the staff, without exception, are competent but also extremely kind and thoughtful.

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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Moorgate Croft is! The staff are second to none and they make it such a fantastic homely environment for the residents. So caring, so professional and so friendly. They make you feel so welcome and I can’t recommend them highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

The manager and the senior carers were always very helpful and co-operative. The care and consideration given to us and the compassion for my father from all the carers during his final days was exceptionally good.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and very polite. Rooms are kept cleaned and bedding changed regularly. Food is of a very good standard.
Staff will go out of their way for my mother's needs.

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Overall Experience  Overall Experience 4.0 out of 5

Good care and supported by staff day and night. I know I'm an awkward old bat and I don't know how they put up with me, but they are always good with me and very polite. Nursing care is very good and staff are always helpful.

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Overall Experience  Overall Experience 5.0 out of 5

This residence is so lovely, my friend really loved it. She said they care about her and help her with whatever she needed. They were very friendly and accommodating. I saw them treat her with care and respect. She really had lots of lovely things to say about them. I saw this with my own eyes. Highly
recommend. I only visited and want able to enter.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been treated extremely well and is very happy. I know she is well cared for and safe. Very good staff, who are always friendly, knowledgable and caring. A very good care home. I have nothing but praise for it.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but the highest praise for the care and attention our mother has received whilst being a resident here. This is down to each and every member of staff. In the last few difficult months, when we have not been able to visit, we as a family, know that Mum is being kept safe and sound. With
all the negative pees about care homes at present, it is a shame that Moorgate Croft and many others looking after their residents are not getting the praise they so richly deserve. Thanking you all.

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Overall Experience  Overall Experience 4.0 out of 5

Moorgate Croft have done an excellent job of keeping all residents safe during the Covid pandemic, having closed to all non-essential visitors on 16th March. Communication has been via phone and we have also seen our relative through the reception window.

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Overall Experience  Overall Experience 5.0 out of 5

Our mum is happy and that's good enough for us. Staff are very friendly and polite. She had an illness which was cared for extremely well. All of which makes it easy for us as a family to cope with. Thank you to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring home and care very well for my mother.
High Recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My dad is looked after very well by all the staff, he has no complaints. This applies to what he frequently thinks since moving in, they have done everything to make dad happy.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy at Moorgate Croft. All her needs are taken care of in a safe environment. Staff are friendly and kind.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Moorgate Croft for 6 1/2 years. I have always found that they care for mum's needs very well. If I ever have need to talk to the manager she is always there to listen, also the staff are very friendly and I can see that they really care for mum.

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Overall Experience  Overall Experience 5.0 out of 5

I find that the staff and manager do a fantastic job, they have patience and treat the patient with respect and care. I have admiration for all of them in a job that many people could not do as most of them are nearing the end of life.

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Overall Experience  Overall Experience 4.0 out of 5

Mother is well cared for. Everywhere clean and tidy. We are always welcomed when we visit which can be any time. Medical attention is prompt if needed. My mother does not always like the food but she was always a faddy eater. There are various activities and visits for the residents. Rooms are very
good size and are all en suite.

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Overall Experience  Overall Experience 5.0 out of 5

When looking for a care home for mum, my sister researched the internet for a suitable home. A friend of ours father comes to Moorgate Village for respite and she suggested we looked at Moorgate. After seeing the facilities we took mum to look at it, she was very happy with what she saw. We didn't think
she would settle there but having been there since June mum wished she had done it earlier, because she feels safe and secure with staff looking in on her at regular intervals. That gives us peace of mind knowing mum is secure and happy in her new surroundings.

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Overall Experience  Overall Experience 4.0 out of 5

Present were the care home manager, myself, my sister- obviously my mother. The manager explained the forward looking position to us regarding things such as resuscitation procedures and health and safety issues. My mother was particularly re-assured that if she became really ill she would have the
option of staying in Moorgate Croft. We had a few issues of our own which we discussed but we came away from the meeting quite assured that these would be dealt with.

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Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Moorgate Croft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.601 for Moorgate Croft is calculated as follows: ( (114 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 168 Ratings = 4.601

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorgate Croft is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Luxury ensuite rooms available


Awards / Recognitions (0)

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Meet the Team (1)

Lauren

Lauren Davies

Job Title: Manager

Lauren is another of our managers who have been promoted through the ranks over the last thirteen years - starting as an apprentice carer. She has worked tirelessly throughout that time, sacrificing much for the good of the home and we were delighted to offer her the manager’s role. She is the perfect fit for Moorgate Croft, and nothing gives us greater pride than seeing someone evolve and become a manager.