Moorgate Hollow

Nightingale Close, Moorgate Care Village, Rotherham S60 2AB
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9.9 65 Reviews
  • Moorgate Hollow, Rotherham
Moorgate Hollow is part of a care village and community atmosphere, where residents enjoy having their independence supported at the same time as having access to skilled and tailored personal care.

The care environment has been designed with a 'touch of class' in mind, with the provider passionate that older people and adults with care needs should enjoy a fulfilling lifestyle with all homely comforts, privacy and dignity anyone would wish for their loved ones.

Carers receive on-going training, with standards keeping up with key sector developments and regulatory issues.

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Care Provided by Moorgate Hollow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leigh-Ann Peace (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Moorgate Hollow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,045
    • RESPITE Self-Funded Residential Dementia Care from £1,045
  • (these prices are only a guideline, please contact Moorgate Hollow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Moorgate Hollow Reviews (65)

Total of 65, showing 1-20
9.9

Moorgate Hollow has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Moorgate Hollow has 65 reviews.

Overall Experience

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Review from Susan R (Sister of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an excellent care home! Everything is A*+ From the kind, thoughtful, caring and friendly staff to the cleanliness of the place. You are always made to feel welcome from the moment you walk in. But the main part is the connection the staff share with the residents, sitting holding their hands, talking
to them and being involved in a range of activities with them. It's a home from home place for them. We sadly lost our sister, but we still visit regularly and are always welcomed. We couldn't be more grateful for the high quality care she received. Moorgate Hollow has become a part of our family!

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Review from Desney W (Niece of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolute amazing care home, we couldn't have been any happier with the highest standard of care my Aunty received from amazing, hard working and friendly staff who always go above and beyond. The home is run by a hard working, fantastic manager who is approachable and works hard to ensure the residents,
staff and families are happy and receiving the highest quality care and support.
Always an amazing atmosphere, the range of activities is incredible and the home is always clean, bright and well maintained at all times. I would definitely recommend Moorgate Hollow, the best care home there is!

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Review from A C (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Moorgate Hollow, the manager and carers are second to none. Dad has been in the home since November 2024 and really ill for a lot of the time, the care Dad has received has been exceptional tending to Dad's every need with compassion, empathy and professionalism. I could not have wished
for a better home than Moorgate Hollow for Dad, nothing is too much trouble and I know Dad is in safe hands. The home is very clean and well-presented with nice rooms. It also offers the residents lots of activities in-house and trips out which the residents love.

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Review from Ann C (Daughter-in-law of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We receive excellent care from the very friendly and efficient staff, they try to accommodate everything we have requested. You have asked for a review on the food and drink, it's very hard to comment as never they're during meal times, but my mother-in-law says the meals are very nice. We have peace
of mind knowing she is receiving excellent care.

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Review from J F (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Moorgate Hollow for 15 months during which time her care has been exceptional. Nothing is ever too much trouble for the extremely professional and caring team who go above and beyond to ensure the well-being of the residents. There has been very little change in staffing
personnel during this time, which helps to ensure the individual needs of the residents are compassionately managed and everyone is treated with dignity and respect.
The communal areas, as well as the residents' rooms and en-suite shower rooms, are always spotlessly clean and there is a fresh smell throughout.
The manager has an excellent leadership style with exceptionally high standards and a clear desire to ensure each resident is well cared for. She has a constant drive to enhance the home and always engages family members in seeking feedback and ideas for improvements.
I wouldn't hesitate to recommend Moorgate Hollow, and I feel fortunate my mum resides here.

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Review from Julie C (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager and staff at Moorgate Hollow highly enough, they are all so friendly and caring. My Dad has his own en-suite room which is beautifully decorated and is spotlessly clean, as is the rest of the Hollow. He is always clean and tidy. He thoroughly enjoys the activities that take
place daily. He loves the food. All in all, I couldn't ask for better care for him.

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Review from Hayley P (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since November 2024. The place is amazing. All staff are so welcoming and friendly, it is spotlessly clean and exceptionally high standard. The food served to residents always looks healthy and delicious.
Upon his arrival at Moorgate Hollow, Dad was very frail and weak.
The staff were all very caring and concerned about my father and said they would do their very best to build him up and get him stronger. The manager put our minds at rest, she is wonderful with everyone and a credit to Moorgate Hollow.
Dad has now gained weight, he is eating really well and walking much better with a frame, he isn't using the wheelchair we took in for him initially. He looks like a different person from the one who went in back in November.
All the staff are excellent, so patient and caring and they always have time to chat and update us on Dad and how he is doing. I wouldn't hesitate to recommend Moorgate Hollow.

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Review from Carolyn W (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has an onset of vascular dementia and we were concerned about his safety, we found Moorgate Hollow and were instantly impressed. Bedrooms are a good size with ensuite shower rooms/a plus for us. The home is well run by a manager who is very approachable nothing is too much trouble for her and her
fantastic team of staff. Dad was initially admitted on a respite basis a few months ago and as his current state of dementia is not severe we were concerned it was the right level of care he needed at this stage, but it soon became apparent it was the right decision at the right time. Staff have been very supportive to both us and Dad addressing any concerns we may have whilst giving constant updates on his wellbeing, all the staff are great in making sure Dad is happy and involving him in the constant ongoing activities, he has been out with their activity coordinator a few times which he has loved. All in all, we are happy in the knowledge dad is safe and well cared for with his personal needs and dignity being met.

Reply from Claire Lane, Marketing & Hospitality Manager at Moorgate Hollow

Thank you for your kind review. I am so pleased to hear that your Dad is happy living with us and I will pass your kind words onto Leighann and her team.


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Review from C H (Daughter of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's just under a year since my father arrived at Moorgate Hollow under exceptional circumstances. There was only one choice for us where we knew he would receive the gold standard of care he deserves and we wished for him.
This is his home! His room is decorated and furnished how he would like it
with his own furniture and belongings, no matter what you ask for the team goes above and beyond to ensure it happens and the actions are swift.
My dad is cared for and loved, continuously fed excellent food, and entertained not only by an activity coordinator but all the staff.
The home is extremely well run by the manager who is very knowledgeable and approachable, she works hard to ensure that the residents are happy first and foremost but that the team that works with her are happy in their work too.
Dignity and respect are of high importance as is communication with the resident's family.
The "hollow" family are our family.

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Review from K G (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Moorgate Hollow for a number of years now and is very happy and engaged by the care he receives. Every member of staff he has encountered during his time there has been excellent: kind, caring and supportive. The team are wonderful and whenever I leave I feel reassured and fortunate
that he is in such good hands. It was an unexpected and tricky decision choosing the right place for Dad and I'm so pleased to have chosen here.

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Review from N B (Son of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough for the care my Dad has received at Moorgate Hollow. The staff have provided such good care when he needed it the most.
The staff are diligent and treat the residents with such care and dignity. What sets them apart though is how they have looked after all of us as a family,
it's more than just the residents who get cared for as my Mum will attest to.
The manager sets high standards for her team but also sets a friendly welcoming tone for the home.

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Review from Pam M (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moorgate Hollow just gets better and better. It's bright, modern and does not feel like a care home at all. Loads of activities which vary week by week to engage residents. The overall care each resident receives is second to none. My dad has been a resident for coming up to 2 years. Before, he was
in hospital at least once a month with falls, infections etc. Since being in Moorgate Hollow, not one trip to hospital.
Dad isn't the easiest of people thanks to his Dementia and Alzheimers, but they address all problems with care and compassion. I'm always kept up to date on Dad's behaviour, health etc but any problems or issues are presented with their actions to address the issue as opposed to there being a problem I need to resolve.
The manager's leadership style shines through. All the staff clearly love the work they do. A well-functioning team which benefits the residents immeasurably. I have no reservations in giving a full 5-star rating for everything Moorgate Hollow provides.

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Review from A P (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean, the food is lovely but the real asset is the team of carers - they are so kind, caring and efficient. In my experience, they treat everyone with dignity and respect and I couldn't ask for anything more from them when caring for my dad (and also my nan 10 years ago - so many
of the staff are still the same!) I cannot fault the care provided here and the manager is particularly lovely - really approachable and nothing is too much trouble. I'd highly recommend Moorgate Hollow to anyone requiring this type of care.

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Review from Martin P (Son of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Moorgate Hollow in February this year, which was a huge decision for us as a family to make, however mum has settled in very well. The level of care, respect and compassion from all the staff has alleviated any concerns we had. The home is light, bright, very clean, comfortable and well
maintained. Mums room is a good size and has an en-suite bathroom, you can also take in any personal furniture which makes it more like home from home.
The staff always seem to be cheerful and happy each time we visit, they keep me informed of any changes to mums care and are always helpful.
I would highly recommend Moorgate Hollow to anyone looking for respectful care for their loved ones.

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Review from M G (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Moorgate Hollow since May 2023. From the first communication and visit, I just knew that Moorgate Hollow was 'special.' The manageress is warm, passionate, professional and empathetic with a great sense of humour and this cascades down to her entire team. As we prepared for
Mum to move in, the lovely staff, management and onsite workmen made sure that the room was ready. Any repairs that needed doing were addressed, actioned and communicated to us demonstrating high standards of health and safety. The bedroom and the communal areas are very clean and always smell fresh. Mum has settled in well and is happy and safe. She still gets emotional but then that is how her Dementia presents. However, this is always communicated by the staff. Mum loves the themed activities, outings and has even been cheering on England during the Euros 2024 in the tv lounge. Thank you to everyone for being dedicated, patient, bubbly and investing time in making Mum happy.

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Review from A W (Daughter of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend this care home enough, the staff are incredible, they work so very hard and Mum is always clean, well-presented and well-fed. There are plenty of activities going on and trips organised plus we are free to visit at any time. Fantastic place.

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Review from M B (Wife of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew how good the home was because my mum had been a resident some years ago. When my husband needed residential care I naturally chose Moorgate Hollow. I was pleasantly surprised how many of the lovely staff still worked there! The manager is brilliant - genuinely caring and sensitive but very professional.
All the staff are friendly and welcoming and make every effort to support individuals - both residents and family members alike. The home is spotlessly clean, the food is varied, appetizing and smells delicious!

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Review from M C (Daughter of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Moorgate Hollow in January of this year. I praise all members of staff from the manager for the amazing job she does to keep the home going nothing is too much for her or her staff to help. She's very polite kind warm-hearted very approachable and amazing with patients and her staff
are the same she's a credit to the home. The place would be lost without you. Nursing staff are all warm and welcoming domestics are fantastic when we've had an accident. I can't thank the whole team of staff enough for looking after my father as though he's their own.

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Review from Ann C (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was 80 on the 3rd of January 2024. I asked if the manager would organise a singer to come in for that date and If some snacks could be arranged as well. some of Mum's family and friends attended and all the staff were helpful and very accommodating throughout the afternoon. There was also a cake
provided. It was all made very special by everyone that day. I can also add that all the staff are always welcoming and mum seems settled and happy at Moorgate Hollows.

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Review from K B (Granddaughter of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic friendly staff, lovely clean home.
Very inviting atmosphere as you walk in.
Staff are always welcome to answer any questions that we need to be answered.
Very happy that we chose this place.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Moorgate Hollow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Moorgate Hollow is calculated as follows: ( (262 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 280 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorgate Hollow is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Please contact us for room(s) available


Awards / Recognitions (5)

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Meet the Team (1)

Leighann

Leighann Peace

Job Title: Manager

Joined: 2014

Leighann’s commitment to personal and professional growth shines through her achievement of obtaining an NVQ level 5 in management. This internationally recognised qualification showcases her impressive skill set, making her the epitome of what a care home manager should aspire to be.


What Leighann cherishes most about her role is the extensive time she gets to spend with the residents and their families. She and her team collaborate seamlessly to ensure that every member of the community receives the care and support they require.


Leighann says “Working in an environment where everyone feels like an extended family, is an incredibly rewarding experience. I deeply value the dedicated staff who play a crucial role in every aspect of the home's operations. The driving force behind my entire career has been the satisfaction of helping others, leading me to achieve the role I’m in today.


Frequently Asked Questions about Moorgate Hollow

What types of Care is Moorgate Hollow registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moorgate Hollow provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Moorgate Hollow have?

There are 24 Single Rooms.

What are the Facilities & Services at Moorgate Hollow?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Moorgate Hollow to the centre of Rotherham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.