Moorgate Hollow

Nightingale Close, Moorgate Care Village, Rotherham S60 2AB
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9.9 65 Reviews
  • Moorgate Hollow, Rotherham
Moorgate Hollow is part of a care village and community atmosphere, where residents enjoy having their independence supported at the same time as having access to skilled and tailored personal care.

The care environment has been designed with a 'touch of class' in mind, with the provider passionate that older people and adults with care needs should enjoy a fulfilling lifestyle with all homely comforts, privacy and dignity anyone would wish for their loved ones.

Carers receive on-going training, with standards keeping up with key sector developments and regulatory issues.

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Care Provided by Moorgate Hollow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leigh-Ann Peace (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Moorgate Hollow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,045
    • RESPITE Self-Funded Residential Dementia Care from £1,045
  • (these prices are only a guideline, please contact Moorgate Hollow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Moorgate Hollow Reviews (65)

Total of 65, showing 41-60
9.9

Moorgate Hollow has a Review Score of 9.9 (9.929) out of 10, based on 24 reviews in the last 2 years. Over all time Moorgate Hollow has 65 reviews.

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Review from Angela M (Granddaughter of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a long time researching care homes to find the right one for my nan. Moorgate Hollow stood out straight away. From the moment we walked it was obvious that this was an amazing place that offers high-quality care. The building and grounds are beautiful. The decor and attention to cleaning is
brilliant. The staff are quite simply amazing! You feel like you are all part of their lovely family immediately. Nan has settled very well and the staff are so caring and attentive. I cannot recommend them strongly enough. Highly impressive team of people.

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Review from Pat H (Mother of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start it was clear to see that Moorgate Hollow is a very high-quality care home. The staff are simply amazing! The atmosphere is very positive and calm. Food and drinks are very well presented and also of high quality with lots of choice.
The grounds and the building are beautiful and
the home is kept very clean.
This is an excellent care home. I thoroughly recommend it.
Thank you to the staff who work really hard every day.

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Review from Margaret M (Wife of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I need to be able to know my husband is safe and well with caring experienced people looking after him. When I leave him at the care home I need to be able to relax in the knowledge that he is safe. The staff and the manager at Moorgate Hollow give me that satisfaction. There is always a doctor available
to look after any health problems. The staff are excellent at participating during any entertainment. Overall I can highly recommend The Hollows.

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Review from M B (Son of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Hollow has a nice atmosphere and the carers are very pleasant and caring, makes me feel that my dad is well looked after.

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Review from Catherine S (Sister of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in care for eighteen months at Moorgate Hollow Rotherham.


Occasionally, her stubborn but she is always treated with patience and kindness. The meals are good and varied, rooms warm and comfortable. I am satisfied with her care.


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Review from Jayne S (Daughter of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended Moorgate Hollow by friends whose relatives had been cared for. Since my Mum has been there over the last two years the care has been great. She is very content and always looks well kept and dignified. The staff are always around and interacting with the residents and the staff make
all visitors welcome.

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Review from K S (Husband of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The premises are a little small with only 25 bedrooms but that ensures a better service as there is up to five members of caring staff around giving a good carer/resident ratio. The food is excellent and all rooms are with a shower room and toilet. My wife is now weighed each month and has almost regained
her previous weight. I would recommend this care home to anyone.

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Review from Dorothy R (Daughter of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since February 2017. It was the hardest decision we had to make as a family but we have never looked back and never regretted choosing Moorgate Hollow.
I cannot thank and praise all the care staff and managers enough for the care, dignity and respect shown to Mum and to family
members.
They are friendly, very approachable and understanding and always make us feel welcome, nothing is too much.
I have no hesitation in recommending this home.

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Review from Margaret C (Friend of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is clean and bright and has recently been refurbished. The rooms are a good size with private bathrooms. There are pleasant and varied common areas including the external quadrangle (nice in summer). The staff are friendly and caring and the majority are the same staff who have been there
the 18 months I have visited. Nothing is too much trouble if a resident needs a personal touch. I would recommend Moorgate Hollow as a safe and caring environment for a loved one in need.

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Review from A H (Daughter of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident in Moorgate Hollow for 5 years. During this time I have nothing but praise for the care and respect she receives. All the staff are amazing. I could not wish for her to be in a better place.

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Review from L P (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home has very caring staff, they work long hours for very little.


The home is in need of decorating throughout.


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Review from Robert M (Husband of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in this care home for 2 years now and I'm more than happy with the care and dignity she received. I really would recommend this care home.

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Review from S R (Niece of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff - very friendly to residents and visitors.
I feel my aunty is very happy and contented living there, which gives me peace of mind. The home has a lovely pleasant atmosphere and there's always music playing in the background somewhere.

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Review from C B (Nephew of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have always found all the staff to be very caring and very supportive of the resident's needs. The manager of the care home has an "open door policy" and we have always found her to be extremely helpful and always ready to listen to any concerns we may have had over the years. The care home always
appears clean and tidy and well maintained.

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Review from Christine G (Daughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent dementia care home and I would recommend it most highly. The rooms are comfortable and all on one level. They are en suite and spacious. The staff are excellent and go the extra mile for all the residents. Visitors are welcomed and communication between the home and relatives
is excellent. There is a programme of activities for residents and they have just had a very successful visit from animal entertainers, which all the residents really enjoyed. Food is prepared on the premises and is of a good quality. In the two years that my mother has been in this home, I have never had reason to complain. I know that my mother is in good hands, so I can relax knowing she is being well cared for.

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Review from S B (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is quite happy here and the staff are very good with her and all the residents. I think more activities could be done with them. Rooms are OK but could do with decorating.

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Review from Andrew R (Husband of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first day, my wife went into the home, the staff have been very good with me and my wife. They always keep me informed of anything that is going on with any problems or anything positive. The staff will go out of their way to help me out, even with the buying of her underwear, they will pick
me up some in their own time. I can't fault them at all.

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Review from Jennifer B (Daughter of Resident) published on 8 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the Moorgate Care Village since 2008, moving to the Hollow in 2013 as her dementia worsened. She settled straight away, due to the helpful and caring attitude of the staff. They quickly got to know mum and treated her with dignity, respect and a lot of humour, which was reciprocated
when mum was on top form! Her dementia and mobility have progressively declined, but there have always been strategies/equipment put in place to make mum as comfortable as possible and to enable her to access day-to-day living.
Discussions between myself and the management team have taken place at every stage to ensure mum's care, well-being and safety, and I've had regular input into mum's care plan.
All the staff are friendly and caring, always putting the needs of the resident's first, whilst still keeping a sense of humour in often difficult and demanding situations.

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Review from Gemma M (Niece of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is a new resident at Moorgate Hollow. I'm so pleased with how lovely the home is. Cleanliness and the staff are so friendly, nothings too much trouble. Staff are very good with the residents and relatives, always go the extra mile.

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Review from Edith C (Sister of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To put my beloved sister is in this care home with a traumatic experience. Moorgate Hollow was the first of many we viewed, and felt reassured they would take good care of our sister. Goodness me we were right, they are very caring to her every need.
We need to make her room more homely ie. decorating
- personal items and soft furnishings. My sisters bungalow was very pleasing to the eye and most comforting. We truly hope the care she is now getting will continue.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Moorgate Hollow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Moorgate Hollow is calculated as follows: ( (262 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 280 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorgate Hollow is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Please contact us for room(s) available


Awards / Recognitions (5)

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Meet the Team (1)

Leighann

Leighann Peace

Job Title: Manager

Joined: 2014

Leighann’s commitment to personal and professional growth shines through her achievement of obtaining an NVQ level 5 in management. This internationally recognised qualification showcases her impressive skill set, making her the epitome of what a care home manager should aspire to be.


What Leighann cherishes most about her role is the extensive time she gets to spend with the residents and their families. She and her team collaborate seamlessly to ensure that every member of the community receives the care and support they require.


Leighann says “Working in an environment where everyone feels like an extended family, is an incredibly rewarding experience. I deeply value the dedicated staff who play a crucial role in every aspect of the home's operations. The driving force behind my entire career has been the satisfaction of helping others, leading me to achieve the role I’m in today.