Rotherwood Care Home

Doncaster Road, East Dene, Rotherham S65 2DA
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9.0 15 Reviews
  • Rotherwood Care Home, Rotherham
Rotherwood Residential Care Home is a Victorian property that has undergone extensive renovation and refurbishment to provide high-quality care for older people with the provision for up to 27 residents.

Short- and long-term residents are welcome, both with dementia and the need for residential care. Respite care and day care are also available. The team is friendly and experienced and ensures clients get the best care from an holistic approach by providing in-depth planning for individual care packages.

The home has a range of comfortable and well-equipped bedrooms, and a number lounges and seating areas, all of which offer comfortable and specially-designed furnishings. Although the original house has been modernised it retains the atmosphere of a family home, seamlessly blending the 'old' and the 'new'. With an experienced team of cooks, residents can eat delicious and nutritious home-cooked food, which also cover special dietary requirements.

Rotherwood is focused on providing personalised care for older people as well as being effective in dementia care. Carers are passionate about respecting each individual's rights, privacy and dignity, with the addition of a comprehensive timetable of activities.

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Care Provided by Rotherwood Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emily Cornall (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime, although would ask to respect the protected meal times.


  • Parking

  • There is limited parking within the grounds and roadside parking in-front of the home.


Rotherwood Care Home Reviews (15)

9.0

Rotherwood Care Home has a Review Score of 9.0 (9.003) out of 10, based on 4 reviews in the last 2 years. Over all time Rotherwood Care Home has 15 reviews.

Overall Experience

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Date Published

15
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11

Review from Cathleen M (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff for the care and support that Rotherwood have given to me and my parents. I think you are an amazing team, creating a lovely homely atmosphere which is warm and friendly. I can't thank you enough for the way you look after my parents. I also love the varied activities you
provide which Mum loves too. I do like to see the photos on social media, my mum is always smiling.

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Review from Thomas L (Son of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Rotherwood Care Home for respite, but she has decided she is now staying for long-term as she loves it that much. She has said that the home is good; staff are amazing with her, the food is nice and she loves her bedroom. As a family we would recommend the home, as the staff and management
have made a hard time for us become so easy with how helpful they have been for Mum and our family.

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Review from A P (Friend of Resident) published on 4 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been here for respite twice, great staff and care, good quality meals friends and family are always welcome. My friend doesn’t have any family and I feel she is well looked after and in safe hands whilst she is here.

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Review from Christine M (Daughter of Resident) published on 4 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Rotherwood Care Home for 5 years. I cannot praise the manager and all her staff enough. My Mum is so well looked after and what is really important is how happy she tells us she is.
The Staff keep us updated all the time which gives us such peace of mind as we live quite
a distance away from Rotherham.
Mum is unable to get out of bed but she is still included and the entertainment lady makes sure she does not miss out and we see evidence of that in Mums room.
I would like to thank everyone who works there for taking such good care of Mum, Thank you.

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Review from R H (Son of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident of Rotherwood Care Home for the past year following spells in the hospital after falls and a diagnosis of dementia. My overall impression of the care she has received is very good. The staff are friendly and approachable. The activities coordinator is particularly to be
commended as she has lots of different activities and tries to involve everyone to their respective abilities. It is unfortunate that Rotherwood doesn't have a garden for residents to use in the fine weather. Overall infections seem to be well controlled and the staff and visitors still have to wear masks whilst in the home in order to protect the residents.

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Review from Sandra W (Sister of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic. All staff go above and beyond to help my sister whenever she needs it. Nothing ever seems to be too much. The atmosphere is fantastic and all staff are very friendly and approachable. The home overall is comfortable, warm and homely for everyone who enters. I have recommended
Rotherwood to some of my friends looking for a care home as it is great. No issues whatsoever from when my sister went into the home to now, she looks well, eats well, and is always in a happy mood.

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Review from Diane H (Wife of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Rotherwood for four months. He has made lots of friends and has good relationships with the staff. The home had a good atmosphere and seems organised. I cannot thank the staff enough for giving my husband a good quality of life. I am always able to speak with the seniors on shift
or the manager with any questions I may have.

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Review from N P (Friend of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a family member in this care home and have seen a major improvement in recent months.
The staff are friendly, polite and kind. The care home seems more organised and well-staffed with the new management in place. The care home is well structured and medicines are distributed well. She is a
much happier resident than she was in previous years, the home is cleaner and tidier and she is very settled here.

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Review from Gillian F (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Rotherwood Care Home for 6 months now and I have seen such a good change in her happiness. I live away and had visited mum in April - she has dementia. Carers were helping at her home 3 to 4 times a day but it was a constant struggle. She went to Rotherwood after a sudden decline and
I cannot tell you the difference in her. She laughs and dances, gets on so well with the other residents. They have a lot of fun with daily activities. I recently visited mum for four weeks and stayed close by. Each day the staff met me with hugs and compassion. They get it and know what we are all going through. I found each staff member to be exceptional and special in their own loving way. Yes, this place is filled with love and staff that do go the extra mile with not a second thought. It is just the way they are. I cannot thank them enough for making this difficult time much easier and happier for all concerned. The food is excellent and plentiful with a cup of tea always ready.

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Review from Angela S (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Rotherwood a few weeks ago for respite. Unfortunately, mum took a rapid decline whilst in and sadly passed away over last weekend.
The care and support mum and us as her family got was second to none. It didn’t matter which team was on duty day or night they are excellent. We had
to stay with mum overnight at the end and the care we and mum received was so good.
Putting a loved one into a home is not an easy decision for a family and all we want is for our loved one to be cared for with respect and support given to the family. This home ticked that box without a doubt.
I could name some of the staff that supported us but to be honest it would be unfair as they are a team which is obviously why it works.
The home itself needs pounds spending on it and desperately updating but for us, it’s about the care which is what the staff deliver.
I wouldn’t hesitate to put a loved one in this home and am grateful for the time they gave mum.

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Review from Karen B (Daughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken into Rotherwood initially for rehab and later as a client. I have observed nothing but exemplary care and consideration, respect and patience towards my mum. I can honestly say I never thought this level of care existed except from family members giving the care. The selection of meals
is wide and well balanced and nutritional all very positive on all levels. I had my reservations at first leaving mum in Rotherwood but after witnessing the care mum has received I now feel happy and mum also is content living here which is paramount. Sincere thanks to all the caring staff for everything and making a smooth transition to mum's living circumstances.

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Review from Patrick G (Nephew of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was recently placed in the home for a stay over the Christmas period. The whole staff team were excellent and we could not have wished for a better home.
My uncle enjoyed his stay and will return for respite.

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Review from Deborah G (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in Rotherwood for 2 weeks. Emergency rehab bed by the fast response team due to falls she'd been having. From arriving at the home during the early hours of the morning the staff were welcoming, reassuring and caring. Throughout the two week stay at Rotherwood Residential Care Home
all staff there were warm, friendly, patient, amazing people. The atmosphere within the care home is apparent on entering the front door, it's a relaxed, welcoming feel to the place. If my mum ever has the need for a care home again I will certainly be asking for her to be placed at Rotherwood Residential Care Home.

Reply from Jill Cocking, Operations Manager at Rotherwood Care Home

Thank you so much for your kind review.
I am so glad the home and staff were able to welcome and reassure your mum. I will ensure I pass on your comments, I know the team will be delighted.


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Review from C H (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All information given when needed by staff. They are very helpful.

Reply from Jill Cocking, Operations manager at Rotherwood Care Home

Thank you for your review the staff will be delighted.


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Review from Margaret G (Niece of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Rotherwood for five years visiting two relatives. I have always found the home to be very clean and the staff welcoming and friendly. The aunties always say that the food is very good.

Reply from Jill Cocking, Operations Manager at Rotherwood Care Home

Thank you so much for your review the staff work very hard in the home and will be delighted.


Jill


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Current Review Score: 9.0 (9.003)

Overview of Review Score

The Review Score of 9.0 (9.003) out of 10 for Rotherwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Rotherwood Care Home is calculated as follows: ( (46 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.065 Points relating to the number of positive Reviews for Rotherwood Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 4 Positive Reviews ÷ 5.8 = 0.69

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Rotherwood Care Home

What types of Care is Rotherwood Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rotherwood Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Rotherwood Care Home have?

There are 25 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Rotherwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rotherwood Care Home to the centre of Rotherham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.