Sandygate

57 Sandygate, Wath-upon-Dearne, Rotherham S63 7LU
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9.7 55 Reviews
  • Sandygate, Rotherham
Sandygate has been purpose-built for modern residential and dementia care practice, registered for fifty-four residents and located conveniently close to shops and other community amenities.

Comfortable furnishings and communal areas, combine with en-suite bedrooms and enclosed gardens to help all service users achieve that sense of homeliness that makes for good emotional health.

All care packages are person-centred and regularly updated in consultation with a range of healthcare experts.

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Care Provided by Sandygate

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sandygate

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £844 – £942
    • Self-Funded Residential Dementia Care £929 – £998
  • (these prices are only a guideline, please contact Sandygate to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sandygate Reviews (55)

Total of 55, showing 41-55
9.7

Sandygate has a Review Score of 9.7 (9.710) out of 10, based on 22 reviews in the last 2 years. Over all time Sandygate has 55 reviews.

Overall Experience

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Date Published

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Review from Janet C (Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at this care home for 10 years in December. It was the best thing I ever did. I have no family and my dear husband and family are all dead. Hospital advised me to come here following a heart attack and I am now quite disabled. I need a lot of care and I receive it at this home.

Reply from Dawn Newman, Home Manager at Sandygate

Thank you so much for your kind words. It is a pleasure to have you with us as part of our family.


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Review from Jonathan H (Son of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum began residing at the home in November last year having visited the home before she needed to consider residential care and being impressed. Since she has been in residence the home has provided her with excellent care and the staff are really caring and so far I haven’t met one who doesn't go the
extra mile. I visited one day and staff were attending to her in her room, I was stood outside and could hear the staff interacting with her, they had no idea I was there, and I was so pleased at the way they spoke to her and encouraged her. The home has recently had a new manager appointed and as a result, I have noticed a number of further improvements in how the home is being run, in particular with attention to detail in areas which tend to get missed but as we know often it’s the little things that will make a huge difference. As a registered nurse for 40 years and having been a manager of large care homes myself I highly recommend this home.

Reply from Dawn Newman, Home Manager at Sandygate

Thank you for your kind review. We appreciate all reviews so we can continue to provide the best possible service for our residents.
At Sandygate we like to think we are one family. We will continue to improve the home and value views.


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Review from Jane M (Relative of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, with very friendly and welcoming staff. I feel that my family member is well cared for and happy. The home always clean and my aunty says the food is lovely too.

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Review from Kevin F (Son of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed here for a short period of respite and the facilities, activities and food were all very good.


The staff were excellent in exceeding our expectations of customer care. They treated everyone as individuals and both with respect and a high standard of care. It is evident that for the

ones we came into contact with this was a vocation not just a job.


Should we need to use a care home in the future, we would have no hesitation in coming back here.


Reply from Lindsey Thawley, Home Manager at Sandygate

Thank you so much for your lovely comments and review Kevin. I am very happy that your father enjoyed his stay with us and will be sure to pass on your kind words to the staff. Thank you.


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Review from A K-W (Daughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank the staff at this home for the care of my father who has Alzheimer's Disease and Vascular Dementia. It is the first time he has stayed in any care home setting and we were very anxious about his stay and how he would cope. We were heartened to know that he was very well cared for
and treated with dignity and understanding. The staff were very kind and helpful.

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Review from Christine S (Daughter of Resident) published on 24 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has recently moved from her own home to Sandygate and all the staff have supported both my mother and myself to ensure that the transition has been as smooth as possible. The environment at the care home is cheerful and helpful as well as efficient. There is always a member of staff around
to help and the deputy manager and the manager have both been approachable and available.

Reply from Jeanette Hudson, Home Manager at Sandygate

The staff and I would like to thank you for your kind review.


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Review from Gillian L (Daughter of Resident) published on 26 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Sandygate since December 2016 when he went in initially for emergency respite care. I can say from that first day all the staff have been lovely, they made me and my sister at ease at a time of great distress when we had to leave dad there. Dad is now a permanent resident
and we could not be happier with the care dad receives. Not only have the staff been great with my dad but they have been a great support to me and family when at times we have found the process of placing dad into care very emotional and frustrating, nothing has been too much trouble.

Reply from Jeanette Hudson, Home Manager at Sandygate

Myself and the staff would like to thank you for your kind review.


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Review from Ricky H (Son of Resident) published on 19 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of this care home for the last few years and the management has changed so many times, the care staff have always been so lovely and loving towards her and the new manager can not do enough for her, after a short time in hospital my Mum can't wait to get back home, the
manager has been great with getting her back home and I can't thank her enough, she really has gone the extra mile.


I can recommend Sandygate Care Home to anyone, we have 100% piece of mind knowing she is safe and well looked after so thank you all so much.


Reply from Jeanette Hudson, Home Manager at Sandygate

Myself and the staff would like to thank you for the lovely review that you have given us, it means so much to us all.


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Review from Yvette E (Daughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Sandygate for the last 6 years and we have seen some changes in management over this time, this has caused quite a lot of uncertainty for the staff but through it all, I can honestly say that Mum's care has not been affected.
The new manager is very approachable and actively
seeks feedback from both residents and their families to improve the overall experience for all concerned.
The care staff are fantastic and they take the time to get to know each resident's individual needs.
The meals provided are of a very high quality and there is a daily programme of activities that the residents can get involved in should they so wish. I would not hesitate to recommend Sandygate Care Home to anyone looking for a good, safe, welcoming home for their loved one.

Reply from Jeanette Hudson, Home Manager at Sandygate

Myself and the staff at Sandygate would like to thank you for all your support and kind reviews that you have given us.


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Review from Babs F (Sister of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is unfortunate that there have been numerous changes of management over the past few years causing instability and insecurity amongst residents and staff, and concerns for the residents' relatives and friends.
However, throughout these unstable times care staff and kitchen and domestic staff have
worked extremely hard and kept the 'ship afloat'. The present Manager has been in place from the beginning of the year and appears to be fully committed to her role and intends to improve standards with all aspects of the Care Home.

Reply from Jeanette Hudson, Home Manager at Sandygate

Myself and the staff here at Sandygate would like to thank you for the kind review that you have sent, this is very much appreciated.


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Review from Angela R (Daughter of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was resident for 2 years. She was well cared for.
She settled very well after moving from her own home. The staff took time and made her adjustment very easy, always friendly, attentive and caring.
Would recommend this home to any one considering the same difficult decision I had to make.

Reply from Jeanette Hudson, Home Manager at Sandygate

Me and all the staff at the Sandygate would like to say thank you for your kind reviews.


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Review from Christine M (Daughter of Resident) published on 9 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What more can I say, I am highly satisfied with the care, facilities, and of all the staff. They are all so friendly, helpful and nothing is too much trouble. They are helpful and caring and I could not ask for more. Thank you all staff and management at Sandygate.

Reply from Jeanette Hudson, Home Manager at Sandygate

Myself and the staff at Sandygate would like to thank you for your kind review.


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Review from Joan S (Daughter of Resident) published on 8 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in Sandygate over 2 years after many falls and fractured bones while at home in her bungalow. The staff at Sandygate are friendly and caring and have gone out of their way to help Mum in many ways. The new manager is always there to listen to any problems, I would recommend Sandygate
to friends and family.

Reply from Jeanette Hudson, Home Manager at Sandygate

Myself and all the staff at Sandygate would like to thank you for your kind review.


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Review from Jean D (Sister-in-law of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff. They took a weight off my mind over payment of fees, attendance allowance claims and approaching local council for monetary help. (office staff excellent).

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Review from Neil W (Grandson of Resident) published on 22 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the quality of care my grandparent is receiving at Sandygate. The staff cannot do enough even although they are extremely busy. I would like if there were additional staff to give more one to one time with residents.

Reply from Elaine Firth, Customer Services Manager at Sandygate

Thank you for your feedback. We constantly review our staffing levels in line with the needs of our residents.


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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Sandygate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.710 for Sandygate is calculated as follows: ( (192 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 262 Ratings = 4.71

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandygate is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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