Silverwood (Rotherham)

Flanderwell Lane, Sunnyside, Rotherham S66 3QT
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9.7 114 Reviews
Silverwood Care Home is a spacious, purpose-built care home with a choice of lounges and dining areas to relax and socialise in, as well as a fully-equipped and modern salon with frequent visits from a local hairdresser, which is very popular among current residents. 

Situated in the attractive residential area of Sunnyside in Rotherham and supporting residents to lead their best lives, the home also offers a pretty garden to sit and watch the world go by or catch up with loved ones during summer months. Bedrooms at Silverwood are bright and comfortable, and accessible by wheelchair.

The catering team at Silverwood understand the nutritional needs of older people and create delicious meals to ensure an enjoyable dining experience. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

Delivering personalised residential and residential dementia care, the dedicated and professional care team at Silverwood like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, providing plenty of opportunities for residents to take part in the things they love most.

Interaction with the community is also a big part of life at Silverwood. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, the team encourage residents to take an active role in the Sunnyside community.
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Care Provided by Silverwood (Rotherham)

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carrie Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverwood (Rotherham) Reviews (114)

Total of 114, showing 1-20
9.7

Silverwood (Rotherham) has a Review Score of 9.7 (9.703) out of 10, based on 27 reviews in the last 2 years. Over all time Silverwood (Rotherham) has 114 reviews.

Overall Experience

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Review from S T (Niece of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is in respite at the moment doesn't look
Like he will be coming home he is 92 with issues and I carnt praise this home enough the staff and food and care is second to none the manager is fabulous best care home I've ever been in excellent from day one the food is out standing well done to
all the staff thanks.

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Review from Pauline O (Wife of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Silverwood to be a very relaxing home with good space for the patients to walk around with their aids, also the small lounge areas made it like home from home for all of us. My husband was only in there for 2 weeks but we wouldn't hesitate for him to come back at anytime if he ever needs care.
Thank
you all very much x

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Review from S O (Daughter of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum suffers with dementia and the carers are lovely with her. They understand Mum's needs and her personality. Always there when she is struggling and they have been really supportive to my family, especially my dad.

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Review from N M (Mother of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a really nice home, Silverwood. Thank you.

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Review from K P (Granddaughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nannan arrived on Friday evening, the staff made her feel welcome on arrival. Myself and my sister arrived and we were shown around the building and the entry and exit procedure was explained. The staff have been brilliant with my nan, very caring and attentive, doctors were arranged too after being
concerned about my nan's legs.

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Review from J L (Grandson of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think he home is a really good place and suits my grandads needs. The food and cleanliness is amazing. My grandad has been in Silverwood for over a year. As a family we are so grateful for all you do.

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Review from Jennifer R (Daughter-in-law of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home and staff are lovely, the resident is well cared for and happy.

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Review from A K (Daughter of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Silverwood is always calm, warm and welcoming. The staff are all kind, caring and professional. My mum regularly tells me the food is very good and plentiful. The cleanliness is excellent and the housekeeping team can be seen continually cleaning at every visit.
Communication from the staff is really
good.

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Review from John P (Son of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad experienced a really good one year stay at Silverwood. Initially two weeks respite care, then made permanent due to how my dad reacted to being there and the impression we got from the site (care staff and management). My dad was looked after really well and his mood remained very good throughout
his staff. All staff members were great with our family also, they made a difficult time much easier.

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Review from Paul W (Son of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was at Silverwood (Rotherham) for two years. She was a very difficult person to anyone. Despite all of mothers non-cooperation and sometimes hostility. The staff did a very good job to keep her safe, comfortable and occupied. All of the staff were always very pleasant and helpful, we developed
a good relationship with them all.
They did try to encourage her to become involved with activities, with only little success, but that was due to her attitude, not the staff.
The home is comfortable and has warm, quiet atmosphere and it is kept clean at all times. I have no criticism, I only wish my mother would have been more receptive of cooperative. Thanks for looking after her to the end.

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Review from P L (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy at the care home. The staff are really caring and helpful. The rooms are clean and tidy. Maybe improve the activities to get the residents more involved especially focusing on their abilities and needs, maybe purchase a minibus. The food is good but needs a bit more variety.

Reply from Clare Sheehan, Careline Advisor at Silverwood (Rotherham)

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to share we now have regular access to a minibus, and we have several trips out planned over the next few months. We currently have a six-weekly seasonal menu in place and additionally, our chef meets with residents monthly to discuss their likes, dislikes and preferences which helps us develop future menus tailored to our residents' tastes. Thank you for your positive comments and suggestions, all of which are greatly appreciated.


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Review from Stephanie P (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really happy with everything about Silverwood, its staff and Mum's care. Everyone is friendly and helpful and I never feel anything is too much trouble. The food variety is good and nutritious. There are often activities or events going on and residents always seem keen to get involved.
I've never witnessed anything which concerns me and that is not my experience at other care homes.

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Review from J M (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family have had a very positive experience at Silverwood. It has been a really emotional time as a family, however, the staff have been kind, attentive to Mum and patient with the family, answering all our questions and following our and Mum's needs. Mum seems well looked after. It gives us
confidence and peace of mind. Thank you.

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Review from L R (Daughter of Resident) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent. They treat my dad very well. The food and facilities are very good. Could not fault anything. Very happy with the service they supply. 10/10.

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Review from Philip M (Wife of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that my wife is very well cared for and very happy herself. Staff always helpful and very good at liaising if there are any problems, there are areas in which the home excels, one is the food, always plenty of variety and well cooked, a few problems arise but mainly through funding and
needing more staff but it's nothing to do with the home.

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Review from D S (Son of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The health and welfare of my mother is obviously of paramount importance to me. Especially as I live in the USA. On my visits to Silverwood, I've found the staff and management excellent. Very accommodating and helpful in every sense of the word. The general cleaning staff are fantastic, taking pride
in their work. The management, including admin, have been great. Nothing seems too much trouble. I'm so happy my mother is in Silverwood and thank all concerning for their kindness and dedication.

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Review from Julie F (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From initial meet and greet, the staff and manager have been supportive and understanding, reassuring any concerns I may have had about both the process and my mum's requirements being catered for. The capacity to look after my mum has been a credit to all the staff, with empathy and support their priority.

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Review from D E (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and very interactive with all residents and family members. Nothing is too much trouble. They keep records of the patients day to day routine which is accessible to us at any given time. The food is cooked fresh daily which is a big bonus as many of the homes we looked at
were ready-made bought in. I feel very comfortable that my Dad is in good caring hands when I leave from visiting the home.

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Review from Jeanette B (Daughter of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support from staff has been excellent, patiently dealt with concerns, giving time to answer any questions. Mum has felt cared for, supported and safe. Time given for activities and just to chat has added to an atmosphere providing both care and independence. Thank you.

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Review from William P (Son of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is well staffed. The staff are helpful and friendly. Engaged well with residents. The home is well run and the manager is very helpful and is always happy to help with any issues that arise. Overall, this is a very good nursing home.

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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Silverwood (Rotherham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Silverwood (Rotherham) is calculated as follows: ( (228 Excellents x 5) + (89 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood (Rotherham) is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Top 20 Large Care Home Groups 2023

Recipient: HC-One

Date: Tuesday 28 Feb 2023 More details

Top 20 Large Care Home Groups 2020

Recipient: HC-One

Date: Friday 28 Feb 2020 More details

Top 20 Large Care Home Groups 2019

Recipient: HC-One

Date: Thursday 28 Feb 2019 More details

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Meet the Team (1)

Carrie

Carrie Davies

Job Title: Home Manager

Introducing Carrie Davies

Home Manager at Silverwood, Rotherham

What does ‘kindness’ mean to you?

“For me, it’s embracing the personality and individuality of each and every resident.”

Carrie is highly experienced and motivated Home Manager who is dedicated to delivering the highest possible standard of care and quality of life. She has a proven track record of providing excellent care and support, from starting at Silverwood as a Carer and developing her skills to become Home Manager.

Carrie shares HC-One’s vision in aiming to provide the kindest care for each and every resident, that’s why she joined the company in 2011. She is passionate about eliminating the stigma surrounding care homes and encourages the Residents of Silverwood to live life to the fullest.

She uses her knowledge of the local area to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Silverwood.

When asked what she enjoys most about her role, Carrie remarked:

“The variety, knowing that no two days are the same for me or my colleagues.”

Outside of work, Carrie loves listening to music, she believes that love and music make the world go round.

If you would like to find out more information about Silverwood, Carrie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

T 01709 532 022
W hc-one.co.uk
E silverwoodrotherham.manager@hc-one.co.uk

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Frequently Asked Questions about Silverwood (Rotherham)

What types of Care is Silverwood (Rotherham) registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Silverwood (Rotherham) provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Silverwood (Rotherham) have?

There are 64 Single Rooms.

What are the Facilities & Services at Silverwood (Rotherham)?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverwood (Rotherham) to the centre of Rotherham?

3.1 mile(s) as the crow flies, distance by road may be significantly further.