Silverwood (Rotherham)

Flanderwell Lane, Sunnyside, Rotherham S66 3QT
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9.7 114 Reviews
  • Silverwood (Rotherham), Rotherham
Silverwood Care Home is a spacious, purpose-built care home with a choice of lounges and dining areas to relax and socialise in, as well as a fully-equipped and modern salon with frequent visits from a local hairdresser, which is very popular among current residents. 

Situated in the attractive residential area of Sunnyside in Rotherham and supporting residents to lead their best lives, the home also offers a pretty garden to sit and watch the world go by or catch up with loved ones during summer months. Bedrooms at Silverwood are bright and comfortable, and accessible by wheelchair.

The catering team at Silverwood understand the nutritional needs of older people and create delicious meals to ensure an enjoyable dining experience. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

Delivering personalised residential and residential dementia care, the dedicated and professional care team at Silverwood like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, providing plenty of opportunities for residents to take part in the things they love most.

Interaction with the community is also a big part of life at Silverwood. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, the team encourage residents to take an active role in the Sunnyside community.

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Care Provided by Silverwood (Rotherham)

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carrie Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverwood (Rotherham) Reviews (114)

Total of 114, showing 21-40
9.7

Silverwood (Rotherham) has a Review Score of 9.7 (9.703) out of 10, based on 27 reviews in the last 2 years. Over all time Silverwood (Rotherham) has 114 reviews.

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Review from S W (Niece of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my relative today, it's been very welcoming. Very clean and had lots of attention. Easily accessible and good for parking.

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Review from Gillian G (Wife of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my first visit, the home had a happy, carefree feel. All the residents were chattered to and were very content. The carers had time and patience to speak to them, which gave me the feeling that this was the place he would be cared for with lots of love and kindness, which gave me reassurance that
he would be well-loved after. Keep doing what you are doing and all families that need a care home for their relatives can be reassured that their best interests will be carried out. Thank you so much.

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Review from John W (Husband of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very happy at Silverwood. All the carers and staff are very kind and helpful. Nothing is too much trouble. The meals are very good and so is the accommodation, including day rooms and bedrooms. Everything is very clean and tidy. All in all, a very good place to be.

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Review from P J (Brother of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I call on my sister as often as I can. The staff are always very helpful, I sometimes have a bit of a delay in getting in the main entrance. The food is good and the entertainment is varied (always music playing in the communal areas).

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Review from Dene L (Friend of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would personally like to express my sincere thanks and gratitude to all the staff looking after my friend. They are all fantastic!
I must, however, single out one member of staff, in particular. This gentleman is exceptional. His care, hard work, perfect temperament and superb attitude to his job
is tremendous. I'm truly humbled by his work ethic, helpfulness and kindness. He's a great person and a wonderful asset to Silverwood care home. Well done and thank you.

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Review from Emma H (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently made the hardest decision to place my mum in twenty-four hour care due to her dementia getting progressively worse. Silverwood have made the transition from her home to the care home so smooth and stress-free, my mum has thrived from day to day. The change in my mum has been life changing
for her and my family. She is stimulated everyday, every time I ring to have an update, she is always busy. Mum being at Silverwood has given her her social life back, brought her out her shell and I cannot thank the staff enough. My mum likes the interaction with them, I can ring every hour of the day if I wanted too and it wouldn't be a problem for anyone there. I can not thank them enough for giving me and my mum our lives back. Amazing team! Amazing home! Amazing people!

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Review from T J (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beautiful, clean care home with really lovely staff. Mum has only received care of us, but now feel she is settling enough for us to come away from her. She gets confused at times but always says she is well looked after (which means a lot).

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Review from K Q (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum transferred to the dementia unit at Silverwood three days ago, and I am so impressed by this care home. Mum had previously been in respite care for three months following a fall, and the improvement in just three days is amazing! All staff have taken the time to get to know Mum, spend time working
with her to make her as independent as she is able and encourage her to get involved in everything that is going on - even exercise classes! Most importantly, everyone takes time to make sure that she is not just cared for, but actually happy (something we have missed). Silverwood has such a wonderful atmosphere, and carers do what is clearly a hard job with smiles on their faces. We have all been made so welcome - not just Mum but the entire family. Thank you!

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Review from Brian D (Husband of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff very caring, and whenever I've asked for anything, they are only too pleased to help.

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Review from Sophie A (Granddaughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care; everyone is so supportive, friendly, helpful and great with my grandma. So patient and caring. Nothing is ever too much. Not only lovely to her, but also to us when we visit - always feel welcome.

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Review from Yvonne M (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in for two months.
Me, mum and brother are very happy with everything.

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Review from Linda W (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with Silverwood care home, where my mum is a resident. She feels happy and safe there. She is much healthier and has been enjoying the food. She has also become more outgoing getting involved in activities and making new friends; this is all thanks to the kind and helpful staff.

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Review from Brian R (Son of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been in the home for seven weeks, but everything seems to be very good, and she is being well cared for.

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Review from Christine B (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family really appreciated the carers who were involved in getting Mum ready for her Grandsons wedding on the 29th of July 2022 (3rd time lucky). They went above and beyond their duties to make this day so special for my son and daughter-in-law when they visited the care home. They entertained Mum
(behind the photographer's back) to encourage her to laugh/smile for the photographer. We cannot wait to see the photos, and we will ensure the care home receives a copy. A huge thank you to the manager for allowing this to happen and to anyone else who was involved.
Also, I know that Mum is in safe hands at Silverwood and is being well cared for.

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Review from J A (Daughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came into Silverwood on the 19th of July as her health was deteriorating due to dementia, and we found it impossible to carry on caring for her at home. She found it hard to accept and continually asked us to take her home, but after five weeks, she seems to have settled in. The carers are always
pleasant and helpful when we visit, and Mum looks well fed and looked after. Her room is always nice and clean, as is the rest of the home. We are always informed if there is a problem toom.

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Review from Courtney T (Granddaughter of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandpa and grandma have been in here, and they absolutely loved every minute of it. Both of them have said how wonderful everyone was, and the level of care was the brilliant, friendly and caring staff that really go above and beyond for their residents.
Thank you, Silverwood staff!
They’ve
been so brilliant with them. I have even decided to work in care myself and do exactly what the staff have been doing for everyone else.

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Review from Sophie S (Granddaughter of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents stayed in Silverwood for a week. They both enjoyed their stay. They were happy and felt safe while there. They really enjoyed the food. When speaking to staff, they were polite, helpful and made me feel comfortable knowing that they would be taking care of my family members. My grandparents
will be staying here again in the future. Thank you all at Silverwood for making their experience an excellent one.

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Review from Zak S (Grandson of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad and grandma both had a week there, and both loved it. All the staff were kind and made sure they both had everything they wanted/needed, making sure they both always had something to do so they never got bored. Both have said they cannot wait to have another week there. All in all, the home
is 10/10 in all aspects of care. Cannot thank the staff enough.

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Review from Jane W (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend Silverwood Care Home. It is spotlessly clean, and the staff are excellent. The care and understanding they gave to our mum and to us in her final week were outstanding. Mum had Alzheimer's and was treated with dignity and love in the short time she was there, and we, as a family,
were also really well looked after.

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Review from M B (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in this home and passed away in the home 7-years ago. My mum now has Alzheimer's, and it was the first place we thought about when we could not manage to look after her any longer. Mum has only been with you for about a week, and we are very happy with the home and the staff. I do not
anticipate any problems, but should any arise, I feel I can speak to the manager; I know her from when my father was with you, and she was the deputy manager. I can highly recommend this home.

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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Silverwood (Rotherham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Silverwood (Rotherham) is calculated as follows: ( (228 Excellents x 5) + (89 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood (Rotherham) is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Carrie

Carrie Davies

Job Title: Home Manager

Introducing Carrie Davies


Home Manager at Silverwood, Rotherham


What does ‘kindness’ mean to you?


“For me, it’s embracing the personality and individuality of each and every resident.”


Carrie is highly experienced and motivated Home Manager who is dedicated to delivering the highest possible standard of care and quality of life. She has a proven track record of providing excellent care and support, from starting at Silverwood as a Carer and developing her skills to become Home Manager.


Carrie shares HC-One’s vision in aiming to provide the kindest care for each and every resident, that’s why she joined the company in 2011. She is passionate about eliminating the stigma surrounding care homes and encourages the Residents of Silverwood to live life to the fullest.


She uses her knowledge of the local area to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Silverwood.

When asked what she enjoys most about her role, Carrie remarked:


“The variety, knowing that no two days are the same for me or my colleagues.”


Outside of work, Carrie loves listening to music, she believes that love and music make the world go round.


If you would like to find out more information about Silverwood, Carrie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01709 532 022
W hc-one.co.uk
E silverwoodrotherham.manager@hc-one.co.uk