Silverwood (Rotherham)

Flanderwell Lane, Sunnyside, Rotherham S66 3QT
Submit a Review
9.7 114 Reviews
  • Silverwood (Rotherham), Rotherham
Silverwood Care Home is a spacious, purpose-built care home with a choice of lounges and dining areas to relax and socialise in, as well as a fully-equipped and modern salon with frequent visits from a local hairdresser, which is very popular among current residents. 

Situated in the attractive residential area of Sunnyside in Rotherham and supporting residents to lead their best lives, the home also offers a pretty garden to sit and watch the world go by or catch up with loved ones during summer months. Bedrooms at Silverwood are bright and comfortable, and accessible by wheelchair.

The catering team at Silverwood understand the nutritional needs of older people and create delicious meals to ensure an enjoyable dining experience. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

Delivering personalised residential and residential dementia care, the dedicated and professional care team at Silverwood like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, providing plenty of opportunities for residents to take part in the things they love most.

Interaction with the community is also a big part of life at Silverwood. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, the team encourage residents to take an active role in the Sunnyside community.

Show Silverwood (Rotherham) on the Map

Care Provided by Silverwood (Rotherham)

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carrie Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverwood (Rotherham) Reviews (114)

Total of 114, showing 41-60
9.7

Silverwood (Rotherham) has a Review Score of 9.7 (9.703) out of 10, based on 27 reviews in the last 2 years. Over all time Silverwood (Rotherham) has 114 reviews.

Overall Experience

  • 78
  • 34
  • 2
  • 0
  • 0

Date Published

114
10
16
27
87

Review from K B (Daughter of Resident) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Silverwood for four weeks. She has dementia and is being looked after really well. The staff are excellent, approachable and extremely friendly and helpful. Mum has settled really well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is bedridden with dementia but is always clean and well kept when I visit. She receives excellent care and staff are always friendly and helpful. During Covid, the home has been excellent in providing care and preventing the spread of the disease.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P R (Son of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother was a resident at Silverwood care home for over four years. During that time, she was well looked after and settled. She and indeed all residents were allowed to move around the home as they wished and treat it as their home. She made many friends there, both with fellow residents and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Nephew of Resident) published on 2 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first visit to see my aunt, I was very impressed with the friendliness of all the staff right down to office staff. The whole layout of Silverwood lodge is superb as residents can walk a circular tour of the rooms with lounges and dining rooms situated at convenient intervals. There's a
kitchen for residents and guests to make drinks, a hairdresser, sweet shops and visiting chiropodist. Fabulous events are organised by staff, art classes, hobbies and Christmas fayres etc. Lots to keep residents occupied backed up by a fantastic team of staff and support workers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rob H (Relative of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother-in-law has received has been first-class. It is so reassuring to know that Mum is in such safe and kind hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anita H (Daughter of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy that mum who has dementia is being cared for by a good team of carers at Silverwood Care Home Rotherham. The staff are wonderful and care for my mum so well. I have to give them 10 out of 10.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane P (Daughter of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff. Plenty of facilities provided. When I visit it is always clean. Lovely meals provided and a good choice of food. I have peace of mind knowing that my mum is cared for. She is being provided with the nutrition she needs and given the relevant medication when needed. Staff are always kind,
caring and making sure that the resident's needs are met. My mum is always treat with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Resident) assisted by family/friend published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Silverwood for eight months and found the care excellent. The staff are friendly and caring. All my needs are catered for, and I am settled and happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S K (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Silverwood eight months ago; obviously, I was worried that she would be upset and unhappy with the move from her own home - but boy she settled in immediately. The staff are always kind and caring, and Mum is very happy here. She gained weight as she began to eat well and really enjoys
her meals. All the staff are very friendly, and it feels like a happy home. We can relax knowing she has 24-hour care and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Sister of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is kind and caring. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Granddaughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandfather has been here for nearly two years, he is very well cared for and all the staff appear to be fond of him. He has deteriorated a lot but the staff are very good at trying to keep his attention and helping him remember who we are.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret D (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been coming to see our Mum for 6 years, and in those 6 years, she has been treated with dignity and kindness. All the staff are amazing, nothing is too much trouble for them, we can go home knowing Mum is being cared for by these lovely people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katie W (Friend of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care-home.
Excellent staff who are very welcoming and treat residents with dignity and respect. I wouldn't hesitate in putting one of my family in this setting.
Well done guys!
I'm a community senior caregiver and if family ask I always recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M K (Wife of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into respite here in October 2019. This is a very good care home. It is pleasant, very clean and the staff are wonderful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Daughter of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Silverwood for a period of respite care. I was particularly impressed with and reassured by, the comprehensive care plan which fully assessed her medical, dietary, and mobility needs. I feel that Silverwood not only met my mum's basic needs but on occasions went further, for example, tempting
her to eat more by preparing a favourite dish such as an omelette or french toast. The staff always found time to answer my questions and discuss my mum's wellbeing. Any concerns I had were dealt with promptly and professionally.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B H (Son-in-law of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very well run and welcoming care home with very good facilities, food and general staff attitude. Attention to detail was very apparent in the comprehensive and exhaustive care plan prepared, and discussed with us at length - no aspect was overlooked. I have no hesitation in recommending Silverwood
care home to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel D (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was booked into a different care home for a weeks respite but unfortunately, after the first night, it was apparent that due to his condition (Alzheimer's) it was not going to be possible to stay there. The manager was very kind and suggested Silverwood, she made all the arrangements and accompanied
my father and I. The home is very welcoming and all the staff we came into contact with were caring and supportive at a very emotional and stressful time. We rang each day to get an update on my father and felt reassured he was in the best place. Hopefully, he will be able to stay again in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine B (Daughter of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing my mum in for an initial 4 weeks respite was never going to be easy. Silverwood care home came highly recommended. From my initial viewing through to mum's stay has been one of great credit to the running of the care home. We are now as a family contemplating long term care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa H (Daughter of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in this care home, and I wouldn’t want her to be in any other, all the staff are friendly and very good at their job, I don’t think they get enough recognition for all the hard work they do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Morfydd B (Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter, who lives about 250 miles away, came to visit me in early January as she and her husband were going on a world tour, sailing from Southampton. She also brought me a container with 5 hyacinth bulbs laying on the top - waiting to open up. When they sis open, not only were the hyacinths looking
beautiful, they had a most amazing smell which everyone commented about when stepping into my home. Then, though plant was there, flowers disappeared, so was the smell. Left with all five bulbs, standing there. If only I was in my own home (recently sold), then came a member of staff who said "would you like to plant them in the garden"? She took me in a wheelchair, down in the lift.
Not only do the bulbs get another life, but I was given a new experience and feeling happy. From one kindness to another.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Silverwood (Rotherham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Silverwood (Rotherham) is calculated as follows: ( (228 Excellents x 5) + (89 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood (Rotherham) is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Carrie

Carrie Davies

Job Title: Home Manager

Introducing Carrie Davies


Home Manager at Silverwood, Rotherham


What does ‘kindness’ mean to you?


“For me, it’s embracing the personality and individuality of each and every resident.”


Carrie is highly experienced and motivated Home Manager who is dedicated to delivering the highest possible standard of care and quality of life. She has a proven track record of providing excellent care and support, from starting at Silverwood as a Carer and developing her skills to become Home Manager.


Carrie shares HC-One’s vision in aiming to provide the kindest care for each and every resident, that’s why she joined the company in 2011. She is passionate about eliminating the stigma surrounding care homes and encourages the Residents of Silverwood to live life to the fullest.


She uses her knowledge of the local area to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Silverwood.

When asked what she enjoys most about her role, Carrie remarked:


“The variety, knowing that no two days are the same for me or my colleagues.”


Outside of work, Carrie loves listening to music, she believes that love and music make the world go round.


If you would like to find out more information about Silverwood, Carrie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01709 532 022
W hc-one.co.uk
E silverwoodrotherham.manager@hc-one.co.uk