Silverwood (Rotherham)

Flanderwell Lane, Sunnyside, Rotherham S66 3QT
Submit a Review
9.7 114 Reviews
  • Silverwood (Rotherham), Rotherham
Silverwood Care Home is a spacious, purpose-built care home with a choice of lounges and dining areas to relax and socialise in, as well as a fully-equipped and modern salon with frequent visits from a local hairdresser, which is very popular among current residents. 

Situated in the attractive residential area of Sunnyside in Rotherham and supporting residents to lead their best lives, the home also offers a pretty garden to sit and watch the world go by or catch up with loved ones during summer months. Bedrooms at Silverwood are bright and comfortable, and accessible by wheelchair.

The catering team at Silverwood understand the nutritional needs of older people and create delicious meals to ensure an enjoyable dining experience. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

Delivering personalised residential and residential dementia care, the dedicated and professional care team at Silverwood like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, providing plenty of opportunities for residents to take part in the things they love most.

Interaction with the community is also a big part of life at Silverwood. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, the team encourage residents to take an active role in the Sunnyside community.

Show Silverwood (Rotherham) on the Map

Care Provided by Silverwood (Rotherham)

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carrie Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Silverwood (Rotherham) Reviews (114)

Total of 114, showing 101-114
9.7

Silverwood (Rotherham) has a Review Score of 9.7 (9.703) out of 10, based on 27 reviews in the last 2 years. Over all time Silverwood (Rotherham) has 114 reviews.

Overall Experience

  • 78
  • 34
  • 2
  • 0
  • 0

Date Published

114
10
16
27
87

Review from Diane C (Daughter-in-law of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At 93 my mother-in-law lived alone and was unable to take care of herself anymore and was very lonely with early signs of dementia. It was decided she needed respite with a view to residential care. The staff and management have been extremely caring at all times and very helpful. My mother-in-law is
treated with kindness and above all respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter Y (Husband of Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Silverwood on respite basis but now confined to 24/7 care. Had visited other establishments to view facilities and always had a 'but'; but not so here. Accepted as 'part of the family'.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle O (Daughter of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has Alzheimers. My mum has been his carer and has struggled terribly right to the end regarding caring for my father within the home. We reached a crisis point at home and the manager of Silverwood was a guardian angel for not only my mum and dad, but for myself and my family. Support/kind
words/empathy. The manager was at the end of the telephone and visited mum whenever she needed someone to talk to. The manager and the staff at the home are wonderful, my father is in a beautiful caring home. She is truly my mother and father's guardian angel.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony H (Husband of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by every aspect in the care home. I would not want my wife anywhere else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline D (Wife of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

5 years ago my husband was having problems with his computer work, he couldn't do it and to me, that was the start of it. Year after year it got worse. He had a scan and it provided it was Alzheimer's. You know that saying in 'sickness and in health', I made my mind up to look after him myself and I
did until I couldn't cope anymore. He is now in a wonderful care home. The staff are very caring, the food is excellent, his own room could not be better.


The manager is the main person there and in my eyes, she's a Mother Teresa. She came to my home and wouldn't leave me until I felt a little better. She came again to comfort me and said just pick the phone up and i'll be there for yo. She helped me to do all the paperwork which needed to be done and even made the bed up for me. Such a wonderful ,wonderful, caring person who deserves to be made a dame.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey B (Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is reasonable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey P (Daughter of Resident) published on 19 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

March 2015 I had to admit that my mothers care had become too much for me and my family to cope with. Mum was not getting the help she needed or deserved. She was rushed in for respite care into a local home but my sister and I were far from happy with where she'd been placed. We started looking around
and went to Silverwood to do a spot check and they were amazing. We were both very impressed and they agreed to have mum and she was very happily installed less than 48 hours after our visit. I can only say that the care and respect mum received was second to none and the respite care ended up being full time. Mum was happy smiling and always pleased to see us, we were her daughters again, I wasn't her carer anymore. Every member of staff were wonderful and nothing was ever too much trouble. Sadly mum passed away this April but I'm pleased to say her last year couldn't have been happier. I know the staff were effected by her passing and shared our grief, they are that type of people

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan W (Wife of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care could not be better, I am happy with all the care given to my husband, as it took me a long time to relinquish his care to others. This was not an easy decision to make, care here is second to none - home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan R (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adele W (Daughter-in-law of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always warm and welcoming, they all show the utmost commitment to all the residents - nothing seems too much trouble. Staff always give time to talk to us as family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maggie W (Daughter-in-law of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without doubt the best facility I have ever been in. As a former nurse (16yrs) I can honestly say the staff are amazing caring and welcoming. My father in law is cared for 100% and we have no concerns about his day to day care total confidence. The best home from home we could have wished for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cheryl A (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. Staff are very courteous and helpful. Very clean and tidy. Willing to help with any problem. Friendly and approachable. Made Mum very comfortable and welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katy W (Granddaughter of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find atmosphere here very positive on the whole. The staff are kind and professional in sometimes very difficult circumstances. It is challenging to watch very kind and concerned members of staff struggle when they have too much to do. They try their utmost to give the best possible care to everyone
regardless of their needs. As a visitor I have always been welcomed and have been encouraged to communicate openly about my relative. I have seen her needs being met in mostly very effective ways. Sometimes it is difficult to maintain a cheery atmosphere but it is very important they do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R A (Husband of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident for over six years, during that time she has been cared for as if a member of a family. I visit almost every day and am always made to feel most welcome and whilst I have never had to make a formal complaint any small issues I have drawn to the attention of management have
always been promptly dealt with. I can only say that if I had not been completely satisfied with the service then I would have found an alternative long ago.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Silverwood (Rotherham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Silverwood (Rotherham) is calculated as follows: ( (228 Excellents x 5) + (89 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Silverwood (Rotherham) is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Carrie

Carrie Davies

Job Title: Home Manager

Introducing Carrie Davies


Home Manager at Silverwood, Rotherham


What does ‘kindness’ mean to you?


“For me, it’s embracing the personality and individuality of each and every resident.”


Carrie is highly experienced and motivated Home Manager who is dedicated to delivering the highest possible standard of care and quality of life. She has a proven track record of providing excellent care and support, from starting at Silverwood as a Carer and developing her skills to become Home Manager.


Carrie shares HC-One’s vision in aiming to provide the kindest care for each and every resident, that’s why she joined the company in 2011. She is passionate about eliminating the stigma surrounding care homes and encourages the Residents of Silverwood to live life to the fullest.


She uses her knowledge of the local area to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Silverwood.

When asked what she enjoys most about her role, Carrie remarked:


“The variety, knowing that no two days are the same for me or my colleagues.”


Outside of work, Carrie loves listening to music, she believes that love and music make the world go round.


If you would like to find out more information about Silverwood, Carrie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01709 532 022
W hc-one.co.uk
E silverwoodrotherham.manager@hc-one.co.uk