Whiston Hall Ltd

Chaff Lane, Whiston, Rotherham S60 4HE
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9.4 27 Reviews
  • Whiston Hall Ltd, Rotherham
Whiston Hall offers residential and early stages dementia care to people who are 65 and over. The home also provides respite care to enable family carers to recharge their batteries. The home has launched a day care service to help local people to make new friends and enjoy a wide range of activities.

The team uses the latest person-centred software (PCS) and works with residents and family members to create customised care plans that reflect each person's cultural, spiritual and emotional preferences.

Whiston Hall is completely wheelchair accessible and there are nurse call alarms in each room to make sure every resident has access to assistance whenever they need it.

Working with healthcare professionals, district nurses and physiotherapists, the team at Whiston Hall ensure that residents continue to receive the appropriate nursing care. Residents also have access to a great hairdresser and receive regular visits from a chiropodist. In addition, there is Wi-Fi available throughout Whiston Hall that residents and visitors can link up to.

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Care Provided by Whiston Hall Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Whiston Hall Ltd
  • Person in charge
  • Jane Ridge (Home Manager)
  • Admission Criteria
    • We accept all residents whether local authority or self-funding referrals.
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Whiston Hall Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,035
    • Self-Funded Residential Dementia Care from £1,035
    • RESPITE Self-Funded Residential Care from £1,035
    • RESPITE Self-Funded Residential Dementia Care from £1,035

  • The home does not charge any top-ups on local authority or self-funded fees.
    The fees charged cover all of a resident's care needs, meals and activities.
    However, there are additional costs for hairdressing, chiropody and dentistry.
  • (these prices are only a guideline, please contact Whiston Hall Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.


  • Parking

  • Parking is available on site at the main entrance to the home.


Whiston Hall Ltd Reviews (27)

Total of 27, showing 21-27
9.4

Whiston Hall Ltd has a Review Score of 9.4 (9.387) out of 10, based on 19 reviews in the last 2 years. Over all time Whiston Hall Ltd has 27 reviews.

Overall Experience

  • 18
  • 7
  • 1
  • 1
  • 0

Date Published

27
1
16
19
8

Review from Moreen H (Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The options are answered to the best of my ability. Activities are readily available for anyone who needs assistance in their particular art.

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Review from Joe S (Son of Resident) published on 29 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Whiston nursing home, we find the staff friendly and helpful.
We have good communication with the staff and feel like our dad gets good care. He is always clean and well groomed and tells us the food is good.
The nursing home itself is clean and well maintained.
Overall we're
very happy and would recommend the nursing home.

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Review from F B (Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied and happy to be here. It is a very good home. The manager and staff are very helpful and considerate and very kind.

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Review from Kay W (Daughter of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Whiston Hall from April 2018.
During this time she has settled in to the warm environment better than I thought she would.
A quiet lady who is quite happy with her own company, but at Whiston Hall, she has made friends and been encouraged to take part in some activities.
Recently
my mum was taken to hospital. I actually thought she would never return to Whiston Hall but she has. The care, compassion that the team at Whiston Hall has shown my mum has been second to none. I have complete trust in the team's ability to help get my mum back to good health. I can highly recommend Whiston Hall.

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Review from Christine (Daughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother entered the home for temporary respite care but has become settled and happy there, so is now staying there long-term. She sleeps well and has high praise for the staff. Her room is not large, but she likes it.

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Review from Karen O (Stepdaughter of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are amazing nothing too much trouble, always there to help.
Resident loves them all calls them his angels.

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Review from Ken T (Son of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was a resident at Whiston Hall for only a couple of months, we found the staff and people were excellent. Residents are treated with respect and dignity. The rooms are clean and tidy, some have great views due to the good location. Decent food and entertainment were evident and everyone
seemed to be happy there. The staff, from the manager to the cleaning people were friendly and helpful. I would recommend Whiston Hall to anyone looking for a care home place for their loved one, it really is that good.

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Current Review Score: 9.4 (9.387)

Overview of Review Score

The Review Score of 9.4 (9.387) out of 10 for Whiston Hall Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.387 for Whiston Hall Ltd is calculated as follows: ( (132 Excellents x 5) + (58 Goods x 4) + (13 Satisfactorys x 3) + (7 Poors x 2) + (7 Very Poors x 1) ) ÷ 217 Ratings = 4.387

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Whiston Hall Ltd is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Christopher Bott

Job Title: Home Manager

Joined: 2023

“Person-centred care is always putting the needs of the resident first.”


As a Health Care Professional, Chris has many years of experience in providing care and support for older people, helping to enrich their lives in the process. He is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Chris uses his experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Chris said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about Whiston Hall Chris would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.