Preferred Visiting times between meal times, which are 9:30-12:00; 13:30-16:00.
The home have on site parking spaces
Aaron House has a Review Score of 9.7 (9.718) out of 10, based on 12 reviews in the last 2 years. Over all time Aaron House has 19 reviews.
Review from Christopher B (Friend of Resident) published on 9 January 2025
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Review from R S (Son of Resident) published on 12 September 2024
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Reply from Elena Tinina, Manager at Aaron House
Thank you very much for your review, we will continue doing our best for our clients. We are very pleased that your mother enjoys staying with us.
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Review from H S (Daughter of Resident) published on 4 July 2024
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Review from Roberta H (Granddaughter of Resident) published on 25 June 2024
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Reply from Elena Tinina, Manager at Aaron House
Thank you very much for your review, we are glad to hear that you are happy with the care and support we are providing to your Nan.
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Review from D W (Friend of Resident) published on 19 June 2024
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Reply from Elena Tinina, Manager at Aaron House
Thank you very much for your review, we really appreciate it. We will continue providing a high-quality service to all our residents.
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Review from Janet M (Daughter of Resident) published on 12 June 2024
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Reply from Nadim Admani, Director at Aaron House
Thank you for your kind words and positive feedback it is so important for our care staff to be appreciated and we will pass this onto them and we value all feedback.
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Review from David H (Son of Resident) published on 6 June 2024
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Reply from Elena Tinina, Manager at Aaron House
Thank you for your review of our care home. We really appreciate it.
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Review from Mick C (Son of Resident) published on 9 May 2024
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Reply from Elena Tinina, Manager at Aaron House
Thank you very much for the review of our care home and the support we provided.
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Review from C C (Friend of Resident) published on 25 March 2024
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Reply from Elena Tinina, Manager at Aaron House
Thank you very much for your review. We really appreciate it, and we will make sure that we carry on with our good work.
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Review from Vicki M (Daughter of Resident) published on 24 October 2023
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Reply from Elena Tinina, Manager at Aaron House
Hi, thank you for your review. It was a pleasure looking after your mother and being able to care and support her when she most needed it.
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Review from Kerry B (Daughter of Resident) published on 7 June 2023
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Review from Paul S (Son of Resident) published on 6 April 2023
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Review from B L (Granddaughter of Resident) published on 1 June 2022
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Review from M L (Son of Resident) published on 27 May 2022
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Review from Kay H (Daughter of Resident) published on 29 March 2022
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Reply from Karen Zaman, Home Manager at Aaron House
Thank you for your lovely comments, it's lovely to receive such positive reviews.
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Review from Deborah B (Daughter of Resident) published on 22 March 2022
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Reply from Andrea Stenton, Home Manager at Aaron House
Thank you for your lovely review, it's great to receive such positive comments, we are always happy to answer any questions you have at Aaron House, and we are so glad your mum is happy here and has settled well.
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Review from Susan S (Daughter of Resident) published on 27 January 2022
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Reply from Shireen Hasan, Manager at Aaron House
Thank you so much for such a lovely review. We really appreciate such positive feedback.
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Review from Susan L (Daughter of Resident) published on 13 April 2021
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Review from Michael H (Son of Resident) published on 30 December 2019
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The Review Score of 9.7 (9.718) out of 10 for Aaron House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.718 for Aaron House is calculated as follows: ( (99 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 131 Ratings = 4.718
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aaron House is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Dec 2018
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Job Title: Deputy manager
Joined: 2015
Lyndsey has been working at Aaron House for over 8 years and knows every resident very well. She has NVQ level 4 in team leading and management.
Job Title: Registered manager
Joined: 2022
Elena joined the Aaron house team in December 2022.
She has NVQ level 5 in Health and Social Care Management.
Job Title: Senior Member of Staff
Joined: 2022
Abdul joined the Aaron house team in 2022 when he arrived from Pakistan where he worked as a nurse.
He has a nursing degree from Pakistan and at the moment he is studying for exams to get an English nursing PIN
Job Title: Senior Member of Staff
Joined: 2021
Waseem joined the company in 2021 after arriving from Pakistan. He has a nursing degree and at the moment he is studying for his English nursing pin exams.
Job Title: Care Worker
Joined: 2021
Muhammed came from Pakistan in 2021
Job Title: Laundry Assistant and Activity Coordinator
Joined: 2021
She likes to be called Anni. She is very enthusiastic and creative.
Job Title: Cook
Joined: 1998
Lorraine is the longest-serving member of staff, she has been with the company for over 25 years.
Job Title: care worker
Joined: 2022
Joined the team in 2022
Job Title: Care Worker
Joined: 2015
Staci has NVQ level 3 in health and social care.