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Aaron View has a Review Score of 8.3 (8.345) out of 10, based on 2 reviews in the last 2 years. Over all time Aaron View has 8 reviews.
Review from P H (Son of Resident) published on 8 July 2023
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Review from Robert T (Son of Resident) published on 6 June 2023
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Reply from Raaj Kalaria, Director at Aaron View
Thank you for your taking the time and effort to write about your experience at Aaron View Care Home, your lovely comments are very much appreciated and it is great to feedback such positive comments to the staff team who work very hard to make sure they are providing the best possible care.
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Review from C P (Daughter of Resident) published on 2 November 2022
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Reply from Raaj Kalaria, Director at Aaron View
Thank you very much for taking the time to write a review of your experience, every feedback is important to us and we are so happy to learn that you have had a positive experience of the care provided to your father.
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Review from Lynda M (Daughter of Resident) published on 6 April 2022
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Reply from Raaj Kalaria, Director at Aaron View
Thank you so much for your kinds words of appreciation for the manager and staff at Aaron View. They do go the extra mile for the residents and I'll be sure to thank them on your behalf. So happy to hear that your mum's last few months with us at Aaron View were as pleasant as could be and that we made a positive impact during a crucial time of her life.
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Review from Denise l (Daughter of Resident) published on 25 February 2022
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Reply from Raaj Kalaria, Director at Aaron View
Dear Denise, thank you so very much for your sharing your thoughts and experiences with respect to your father's stay with us at Aaron View. Our focus is on creating a home from home atmosphere and credit goes to all the hard work the staff team put in and their genuine desire to provide the best for our residents.
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Review from R S (Son-in-law of Resident) published on 19 February 2022
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Reply from Raaj Kalaria, Director at Aaron View
Thank you for your wonderful comments and it's heartening to know that despite all the current challenges of working in the care setting our staff continue to strive and give the best possible care to our residents, I will be sure to pass your lovely comments on to the staff and thank them personally on your behalf.
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Review from Patricia W (Daughter of Resident) published on 19 February 2022
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Reply from Raaj Kalaria, Director at Aaron View
Thank you for your kind words of appreciation and so happy that you've had such a positive experience at our home, the staff work very hard and do go the extra mile, it is extremely encouraging to receive positive comments, particularly during this challenging period. I will be sure to thank the staff and the Manager on your behalf.
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Review from D W (Son-in-law of Resident) published on 21 January 2022
Submitted via Postal Card •
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Reply from Raaj Kalaria, Director at Aaron View
Thank you for your kind words of appreciation, the staff at Aaron View do work very hard and I'll be sure to pass your positive comments and thank them on your behalf.
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The Review Score of 8.3 (8.345) out of 10 for Aaron View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Aaron View is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.47 Points relating to the number of positive Reviews for Aaron View is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 2 Positive Reviews ÷ 5.8 = 0.345
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jan 2024
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