Cotleigh

31 Four Wells Drive, Sheffield S12 4JB
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9.9 51 Reviews
  • Cotleigh, Sheffield
Cotleigh has 62 large, en-suite bedrooms, each with a shower. Residents are encouraged to make their rooms feel like home by adding personal touches like photos, ornaments, or a small sofa. The hallways are spacious, and there are plenty of shared areas, all nicely decorated, with ongoing updates.

The dining areas have a personal feel, shaped by residents and staff. There is also a bar where residents can enjoy drinks, games, and singalongs, and families can reserve it for private meals or celebrations. They recently added a games room with a high-tech table, board games, and a reading corner. The tea room hosts monthly afternoon teas, and families can book it for gatherings.

The garden has ample seating, including shaded areas, and features a cocktail bar. They host themed events like a garden party, Alice in Wonderland, and country nights for residents, families, and the community.

Residents enjoy twice-weekly “music to movement” classes, visits from miniature ponies, singers, and outings to places like Yorkshire Wildlife Park, the beach, and local pubs.

There is a hair and beauty salon for hair and nail appointments, with a hairdresser visiting weekly, plus a jacuzzi bath for relaxing. A doctor visits weekly, and they coordinate health services like chiropody and dental care.

Meals are homemade, with residents helping to choose the menu. Favourites include fish and chips, pies, and ginger biscuits. The kitchen team also provide nourishing soups and milkshakes for those needing extra nutrition.

Residents have freedom here—they can move around, eat, and go out as they like. Some stay short-term while their home is being repaired or to experience life in a care home, and many choose to return. SheffCare are proud of the caring, dedicated team at Cotleigh, and their strong reputation with nurses, doctors, and families.

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Care Provided by Cotleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nick Iwanejko (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996
    • Number of floors: 2

Funding & Fees Guide for Cotleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £930
    • Self-Funded Residential Dementia Care from £930
    • RESPITE Self-Funded Residential Care from £930
    • RESPITE Self-Funded Residential Dementia Care from £930
  • (these prices are only a guideline, please contact Cotleigh to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cotleigh Reviews (51)

Total of 51, showing 41-51
9.9

Cotleigh has a Review Score of 9.9 (9.861) out of 10, based on 30 reviews in the last 2 years. Over all time Cotleigh has 51 reviews.

Overall Experience

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Review from P H (Son of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Admin staff are very helpful and care staff do a great job in testing circumstances.
Shortage of staff will always be an issue and I sometimes wish carers would sit with residents and communicate more often in lieu of sitting and looking at their mobile phones. This is not the case in most staff.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for your kind words about Cotleigh Residential Home, we truly appreciate it. In regards to staff looking at mobile phones, we will pass this on to the home manager to raise this with the team; however, our staff at Cotleigh use person-centred software via handheld devices to log the daily recordings of our residents in real-time rather than writing them on paper forms, which may explain the presence mobile phones in the home. If you have any concerns about this or would like further information on how our staff use this software, please don't hesitate to get in touch.


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Review from Jean W (Daughter of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Cotleigh Care Home for a number of years and I can not thank the staff enough for the care and help she is given. We are kept informed of any health problems she has. She is happy at Cotleigh. All the family know she is in a safe and happy home and we appreciate all they have done
for her.
Cotleigh is one of the best care homes to look after people who need loving care.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for your kind words about Cotleigh Residential Home, we will pass your comments on to the team.


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Review from Alan S (Husband of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cotleigh Care Home is a lovely home. Great activities. The tea room is wonderful. Staff are very caring. Bedrooms are very clean and bright. Nothing is too much trouble when you ask for anything. Would highly recommend Cotleigh.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for your kind words bout Cotleigh Residential Home. We truly appreciate it. Kind regards, Amelia.


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Review from Terry D (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we realised that Mum needed residential care we looked at reviews and found Cotleigh Care Home had very favourable ones. Since she has been in, Cotleigh has lived up to those reviews. Care has been excellent. We have been kept up with any developments. Mum has enjoyed outings and activities. There
are seasonal displays for example the current Halloween offerings are superb.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for your kind words about Cotleigh Residential Home.


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Review from S W (Son of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Cotleigh Care Home has been excellent. The care and compassion for individual needs are exemplary and have been a real comfort.
The home goes the extra mile in providing activities etc. and makes a real effort at notable dates such as Halloween. We are really fortunate that Mum found
a place at Cotleigh.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for your kind words about Cotleigh Residential Home.


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Review from A D (Daughter of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has stayed twice for respite, both times she has come home happy and said she enjoyed her stay. She says everyone is lovely and has made friends both times she was there. The staff all seem lovely and friendly.
Her room was nice and comfortable. She said she enjoyed the food also. Overall, Mum
was looked after and I would use again and recommend.
I can't comment on some of the ratings as I didn't spend a lot of time in the home and Mum can't remember.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you for your lovely comments, I'm thrilled to hear that your mum has enjoyed her stays with our team at Cotleigh.


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Review from Alan M (Son-in-law of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visit her mother at Cotleigh Care Home at least once a week for about 90 minutes on average. We are very pleased with her care at Cotleigh and know she is safe and well looked after. Other members of the family visit regularly as well and feel the same. Any questions we might need to ask
staff are dealt with and answered professionally and to our satisfaction.
There are failings in the wider care system that impact on all our care homes. In the immediate future, the Government and the Department of Health and Social Care need to act to reward the carers and other health and care staff, raise the profile of the profession and recruit more. Reward, those on the front line delivering quality care currently and then set about recruiting training and (long term) retain more who might be suitable for a career in care.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for your kind comments about Cotleigh Residential Home, I will pass this along to the team there.


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Review from Jane W (Daughter of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Cotleigh Care Home for two years and I have nothing but praise for the staff involved. They keep you updated on everything that's happening. It is a very friendly place and they organise lots of activities for the residents. I know my mum is safe there.

Reply from Amelia Charlesworth, PA to CEO at Cotleigh

Thank you so much for taking the time to leave us feedback for Cotleigh Residential Home and for your kind words. Kind regards, Amelia.


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Review from L C (Daughter of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say on behalf of myself and my husband if it was not for Cotleigh Care Home and the amazing care that Cotleigh provides, we would not know what to do. The management and staff are all truly amazing. We have peace of mind knowing our mum is cared for in this truly and beautiful care
home. And from the first day we went to view Cotleigh, we know in our hearts it was the best home for our mum as hard as it was for me as a daughter. I know my mum would have the best care. Thank you all from the bottom of my heart.

Reply from Amelia Charlesworth-Dakin, PA to CEO at Cotleigh

Thank you so much for your kind words, they truly mean a lot to us! I will pass your comments on to the team at Cotleigh. Kind regards, Amelia.


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Review from Juliet K (Daughter of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother in law was admitted into Cotleigh care home roughly seven weeks ago.
She has dementia and was not capable of living on her own due to safety reasons, apart from her confusion she was well and fit.
She had a fall at the beginning of July 2021 which was in the garden area. Nobody knew she
was outside, their response was they are allowed to go out but also the gates are left open for her to wander further. It's worrying knowing how far she could have gone and the staff not knowing she was outside.
Second fall 17 July 2021, they don't know how it was done and she had to go to A&E with severe head injuries. Now any person in their right mind would put some safeguarding in to protect her, but having spoken to the manager apparently, they don't because they don't know how she'd got these injuries.
Third fall 3rd August, she was found on the floor in her bedroom when they went in to wake her, we were notified at 07:45 am and again taken to hospital. Her injuries were that she had broken her hip.

Reply from Amelia Charlesworth-Dakin, PA to CEO at Cotleigh

We're very sorry to hear that you did not have a positive experience with our services at Cotleigh RCH. We understand that you have met with our QA Manager and we hope your concerns have now been resolved but are happy to discuss this further with you.


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Review from Jeanette C (Daughter of Resident) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am not surprised in seeing no reviews on this care home. As I've been treated diabolically as a loved one's relative, that I can only assume that others like me have been intimidated so badly that they have only wanted a quiet life, from these unprofessional people that they dare not leave a review
in fear that their life will be made miserable, by having a voice for their loved ones, just like mine has been made! I can't believe this place keeps getting away with it.
No empathy, no compassion, and always on the defensive to everything and everyone!
I really could go on!
But all I would want to say is that this is the last place I would place my loved ones!
And that I wouldn't want anyone to go through what myself and my lovely poor mum has had to endure from this place. God forbid you don't ask any questions, or have any concerns because rather than deal with it, they would rather try and throw your mum out by trying to say they can't meet her needs anymore.

Reply from Amelia Charlesworth-Dakin, Executive PA at Cotleigh

We’re very sorry to hear that we’ve still been unable to resolve your concerns about your mother’s care. We’ll happily continue talking to you and meeting with you and look forward to hearing from you.


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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Cotleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Cotleigh is calculated as follows: ( (329 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 360 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cotleigh is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Nick

Nick Iwanejko

Job Title: Registered Manager

Joined: 2014

Nick is an experienced and dedicated Registered Manager of Cotleigh Residential Home.