Darwin House

Darwin Lane, Sheffield S10 5RG
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9.8 104 Reviews
  • Darwin House, Sheffield
At Darwin House, staff realise and value the important things in life. An excellent team pride themselves on that extra attention and warm friendly atmosphere that everyone who lives and works here enjoys.

The ethos of the home is to make life easier and more comfortable for individuals whilst enjoying their independence.

Darwin House is a privately-owned luxurious residential home. A beautiful Victorian building with elegantly proportioned rooms, complimented by a purpose-built modern wing with large individual bedrooms all with en-suite bathrooms. All staff are caring, compassionate and supportive, working to build a strong rapport with residents.

Darwin House offers a comprehensive list of facilities available including chiropody, dentistry and all other health services. They also have a weekly hairdresser in a purpose-built hair salon.

Darwin House is a home designed for the future providing quality care and a safe environment where dignity and independence are always maintained.

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Care Provided by Darwin House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Darwin House Ltd
  • Person in charge
  • Cheryl Payne (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Darwin House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,500
  • (these prices are only a guideline, please contact Darwin House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Darwin House Reviews (104)

Total of 104, showing 21-40
9.8

Darwin House has a Review Score of 9.8 (9.808) out of 10, based on 20 reviews in the last 2 years. Over all time Darwin House has 104 reviews.

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Date Published

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Review from Julie H (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's taken until now to write this review on Darwin House as I am grieving losing my dad. Dad spent seven months in the care of Darwin House and it was an amazing place. Dad got the love and care he needed. He was a big character in there, the staff loved him. Thank you to all of the staff, you were
all amazing. What an amazing care home, it's the best. Thank you so much. Love to you all.

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Review from P M (Daughter-in-law of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food. Caring, helpful and lovely staff. Nothing is too much trouble. Would go again, went for respite.

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Review from Charlotte W (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had to go into Darwin House at very short notice, during the pandemic. I had to leave her at the door! However, I need not have worried, the care she has received over the last two years, has been exceptional. The staff are all excellent, caring, kind individuals. I cannot speak highly enough
of the place, the surroundings and the facilities.

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Review from S L (Granddaughter of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grandad moved in about a month ago and he has already settled in well. He says he is treated well and enjoys it. The staff seem very welcoming and kind - easy to chat to and seem as if they care about the residents' welfare. It is a beautiful building with a lovely dining room and Grandad says he enjoys
the food a lot. I feel that he is in good hands and am at ease knowing that he is happy at Darwin House.

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Review from J S (Daughter of Resident) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always helpful.
Clean and tidy.
Happy residents.
Due to Covid restrictions, it is difficult to see other residents and how our family member reacts with others.

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Review from R L (Son of Resident) published on 12 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with the care and dignity given to my relative recently coming to stay at Darwin House. Very good at listening and responding to him about his needs. Family members feel they can work with the staff to make it a home-from-home experience. Excellent service with a friendly and homely
feel.

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Review from Pippa P (Friend of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Darwin House seems peaceful and my friend who recently moved in there is very happy and feels the care is of a very high standard. The house itself is so spacious and pleasant and the staff seem to really know the residents and give personalised care of the highest standard.
Today, in particular,
one staff member was so kind and concerned about not only my friend’s comfort but even mine by providing me with a drink after I’d climbed the steep hill in warm weather! She also ensured we were in a peaceful space for the visit in the library so we could enjoy chatting.

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Review from G T (Son of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and a well-run home. As not allowed inside due to Covid-19 rules not easy to comment but based on the video tour a very well-appointed home. Visits in safe outdoor pod well organised. Mum is happy.

Reply from Cheryl Payne, Manager at Darwin House

Thank you for the lovely comments, we are happy your mum is enjoying being part of our family and we look forward to the day you will be visiting inside our lovely home.


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Review from Kathryn F (Daughter of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came for four weeks of respite, she had to spend the first 2 weeks in quarantine due to Covid-19 restrictions but she was never lonely as the staff kept her company. Once able to mix with the other residents she joined in with the activities. All the staff were very kind and made mum feel very much
at home. The food was superb so much variety and all delicious.

Reply from Cheryl Payne, Manager at Darwin House

Thank you for the lovely comments. We are so happy your mum enjoyed her stay with us.


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Review from H B (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always polite and helpful to visitors and when I've seen them with my mother. On the phone, each carer is helpful and informative. My last visit was well organised due to Covid-19. Protection was paramount - instructions were clearly given. It gave me much pleasure for my mum to see me.

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Review from C G (Daughter of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Darwin House for two and a half years now and has been very happy. When returning to darwin after a trip out she always says "home sweet home".
Mum is not always the easiest person to deal with and Darwin staff and managers are very supportive and kind sometimes under very difficult
circumstances. I couldn't be happier with the care she is receiving.

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Review from E W (Daughter-in-law of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother-in-law has had is second to none. She can be very difficult and the staff are always understanding and kind.

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Review from A S (Son of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Darwin Heroes!
Excellent, what more can I say? Thanks.

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Review from Mike F (Son of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister found Darwin House and when we took Mum to view the house she was immediately put at ease by the staff and shown around the property. Mum had been dreading the possibility of having to move to a residential/care home and was pleasantly surprised. When she moved in two or so weeks later, she
was very well looked after and fed and within the first week started looking better and was more lively.
Unfortunately, 'lockdown' due to Covid-19 occurred shortly after that and we were unable to visit. Whenever we telephoned to have a chat with Mum, the staff would always go out of their way to locate her, in the Library, in the Dining room or in her bedroom. Mum has dementia and so has difficulty with answering the phone, but once again the staff have always been very patient and helpful.
We are very happy with our choice of Darwin House as a home for Mum, we know she is safe, has regular checks and is well-looked after.

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Review from Rachel M (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved to Darwin House three months ago. Despite lockdown, she has settled well. The staff are very caring and approachable and give her hugs when we can't. They invite her to activities and help her to socialise but also respect her wishes when she just wants to read a book. Mum says the
food is very good and she enjoys the glass of wine! She speaks highly of the staff saying they are friendly and kind. The house itself is impressive with fresh tasteful decor and a delightful sunny conservatory where residents dine. The garden is beautiful with thoughtful landscaping. We have found the staff to be very good at letting us know about Mum's health and keeping us informed. We are also pleased with the medical care Mum has received. We are very thankful that Mum is staying here and would highly recommend it.

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Review from Angela D (Niece of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - the best residential home we found in Sheffield.
Very happy with every aspect of the care.

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Review from N G (Son of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over 2 years of residence I have experienced and witnessed relentless dedication to the care of their residents.
My 94-year-old mum feels totally at home in their care at Darwin House and all the staff make her feel part of a family.

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Review from J J (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Darwin House since January 2015, the care shown to her during this time has been consistent of a high standard. Her happiness, welfare always of paramount importance. This is due to the efficient management of the establishment with attention to detail in providing a
welcoming, friendly atmosphere. Everyone is always cheerful and responsive.

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Review from D J (Son-in-law of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has now been a resident at Darwin House for 4 1/2 years. The consistency of quality of care throughout this period has been exceptionally good. Staff show a genuine care and are prepared to 'go the extra mile' to offer support. The dedicated senior staff are very professional in their
approach. The management and leadership are totally committed to the well being of the residents and staff. High standards are expected and if staff don't comply with these standards then appropriate action seems to be taken. I've already booked a room there should the need arise.

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Review from E E (Daughter of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hugely impressed by all aspects of Darwin House. Warm, caring and efficient staff, excellent management, good food and a real focus on the needs of the residents. We are delighted with the care and would strongly recommend it.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Darwin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Darwin House is calculated as follows: ( (191 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 234 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Darwin House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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