Darwin House

Darwin Lane, Sheffield S10 5RG
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9.8 104 Reviews
  • Darwin House, Sheffield
At Darwin House, staff realise and value the important things in life. An excellent team pride themselves on that extra attention and warm friendly atmosphere that everyone who lives and works here enjoys.

The ethos of the home is to make life easier and more comfortable for individuals whilst enjoying their independence.

Darwin House is a privately-owned luxurious residential home. A beautiful Victorian building with elegantly proportioned rooms, complimented by a purpose-built modern wing with large individual bedrooms all with en-suite bathrooms. All staff are caring, compassionate and supportive, working to build a strong rapport with residents.

Darwin House offers a comprehensive list of facilities available including chiropody, dentistry and all other health services. They also have a weekly hairdresser in a purpose-built hair salon.

Darwin House is a home designed for the future providing quality care and a safe environment where dignity and independence are always maintained.

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Care Provided by Darwin House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Darwin House Ltd
  • Person in charge
  • Cheryl Payne (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Darwin House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,500
  • (these prices are only a guideline, please contact Darwin House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Darwin House Reviews (104)

Total of 104, showing 81-100
9.8

Darwin House has a Review Score of 9.8 (9.808) out of 10, based on 20 reviews in the last 2 years. Over all time Darwin House has 104 reviews.

Overall Experience

  • 89
  • 15
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Date Published

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Review from J J (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident at Darwin House for two and a half years. Throughout this time, her health condition has varied but at all times the staff have taken great care to meet her needs ensuring her welfare and well-being are of a high priority. There is always a warm, welcoming, friendly
atmosphere with no restrictions on visiting times. There three monthly review meetings are very well organised - purposeful, any agreed actions are always carried out. None of these things would be possible without quality leadership, management and everyone is to be congratulated ion the tireless work that they do.

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Review from B J (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Building work was being undertaken during my mother's respite stay.
Management controlled the situation well, to minimise disruption. A clear, friendly ethos was set by the management and without any exception, this filtered down to all the staff.
It was clear that this was the resident's home and
the friendly respectful atmosphere was outstanding.

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Review from K M (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and friendly. They are always patient and kind with my mother and other residents.
The accommodation is good, the food is very good.
The staff communicate well with the family.

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Review from James F (Nephew of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care, the staff and the quality of the home is exceptional. The staff are like a large family and nothing is too much trouble. When we took my old aunt she was very distressed and very soon they took her under their wing and now she just loves it.

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Review from J F (Nephew of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Darwin House for about 1 month. She has settled in fantastically thanks to the love and care of the wonderful staff. The food is excellent and the whole place could not be better. Darwin House is a very happy place to be and to visit.

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Review from M K (Son of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found that Darwin House provides excellent care and that staff are supportive and welcoming.
Managers are readily available and team leaders are quick to meet any particular needs that are identified.
Overall I draw great comfort from the environment created and understanding shown.

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Review from D E (Friend of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are pleasant, knowledgeable and made me feel welcome. The home decoration is really nice, especially changing normal pictures to more wintery seasonal ones. The ladies and gentlemen who live here appear happy and well looked after.

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Review from Ann B (Daughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Darwin House provides a safe and very comfortable home for my mother. She is treated with both respect and love. Her personal needs are carefully assessed and it is wonderful to see how the staff respond to them. The managers are keen to provide extra activities and to make the home as attractive as
possible. The staff are unfailingly helpful and kind.

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Review from Flora (Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The accommodation exceeded expectations, a sitting room, bedroom and bathroom. All large rooms and well-furnished. A new TV and a telephone provided and a buzzer to call assistance. Vegetarian meals and sandwiches were fine but the only thing I missed was a fruit bowl in the dining room to help yourself
and encourage your '5 a day'. The staff are excellent, kind and helpful. I liked the way the frail, elderly residents were fed and cared for sometimes with a hug and a kiss bringing smiles and happiness. My week in respite care was a new experience; I can definitely recommend.

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Review from Marjorie A (Resident) published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant stay, friendly, cheerful happy staff. Always helpful and considerate.

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Review from Karen I (Friend of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my friend who is a resident at 'Darwin House' is always a pleasant experience. The staff are friendly, welcoming and very caring towards the residents. My friend is always treated well with kindness and dignity and her family are relieved and found such a good place for her to live. The staff
work hard to provide stimulation and activities as well as occasional trips out. I would recommend 'Darwin House' to anyone needing care.

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Review from C J (Friend of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

. Clean, tidy and well organised.
. Very attentive staff for both residents and visitors.
. Excellent food, some of which is tailored to suit palates of individual residents.
. Very good provision of services.
. Good, airy, bright rooms.
. First class service at all levels.

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Review from Mark D (Son of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very approachable and supportive to residents and family members. I receive regular feedback on Mum's wellbeing, for example, each time the doctor has seen her. Standards are high across all aspects of residential care. Darwin House is a very welcoming environment and a pleasant place to live.
It doesn't feel like a care home Activities are offered to stimulate residents and all staff are very caring and understanding of resident's needs. Food is excellent and varied. Residents are treated with dignity. Quite simply there is not a better place for Mum to live in her later life.

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Review from Bernadette B (Friend of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience on visiting Darwin House has been so very rewarding to know how a care home has been run in all aspects of caring. Having been a course tutor for home carers/wardens/social care students, I cannot praise it enough. I took a new friend today and she was so impressed with how nice the staff
were etc. This is my honest opinion. This is one of the most caring homes I have been in all over the city in the past. I am old now but my standards of care have not changed. Keep up the good work. Well done.

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Review from Janet M (Friend of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my friend (ex neighbour) is well cared for. As a friend I am unable to assess value for money but am sure safety etc is of a really high standard. Staff are always polite. Very pleased today as we are able to be sat outside in the garden.

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Review from Rosalyn J (Niece of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

living in Blackpool I'm unable to visit my uncle more than four times a year, yet on each occasion I have been impressed with the care given to him. He is always clean and has a good rapport with the staff who laugh and joke with him. On every visit I've been offered refreshment (very welcome after
a long journey) and I've noticed how clean the rooms are, no lingering smells anywhere. Sometimes I phone the home and if possible, I speak with my uncle, as the staff are happy to help him come to the phone. This June I was delighted to see their rapid response when an emergency buzzer sounded and I know my uncle is in safe hands.

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Review from C H (Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider that I am well looked after the helpers do a very good job. They are very caring both men and women.

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Review from Jan (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my husband and I were going on holiday for the whole of February we decided, with my mother, that she would spend this time at Darwin House. From our initial enquiry and onwards the staff were so helpful. The transition for mum to Darwin House was smooth and they made her feel so very welcome. She
was very happy during her stay and we were able to enjoy our holiday in the knowledge that she was being cared for well. A great team and many thanks to them all.

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Review from Kath (Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Darwin House for 5 weeks while my daughter was on holiday. I found the attention received and kindness of all staff to be exceptional. The food was excellent, all rooms were well maintained and decorated and were both clean and warm. I would happily go back to stay at Darwin Hose again,
the next time my daughter is on holiday.

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Review from Cathryn J (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had just over 4 weeks respite after being ill in hospital. The staff were fabulous, very respectful and caring. Nothing was a bother to them. The food was lovely (I stayed for 3 meals with her) and there was plenty offered, all freshly cooked and suitable for pensioners tastes. Her room was satisfactory
clean and comfortable. Her laundry was kept up to date, my only concern was that a few items of underwear went astray. I would have no hesitation to recommend this home.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Darwin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Darwin House is calculated as follows: ( (191 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 234 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Darwin House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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