Hairdressing, toiletries and chiropodist is excluded from the standard fees.
Local authority is accepted with top ups.
The home operate protected meals times in the home, so no visiting between the following hours please
Breakfast 7.00am - 09.30am
Lunch 12.00- 13.30pm
Tea - 16.00pm - 17.30pm
Parking on site for visitors
Darnall View has a Review Score of 9.8 (9.831) out of 10, based on 17 reviews in the last 2 years. Over all time Darnall View has 67 reviews.
Review from Janet G (Sister of Resident) published on 18 July 2018
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Review from Dennis B (Son of Resident) published on 18 July 2018
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Treated with Dignity
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Review from M L (Sister of Resident) published on 18 July 2018
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Review from Gillian H (Daughter of Resident) published on 20 January 2017
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Review from C S (Son of Resident) published on 4 January 2017
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Review from Marie K (Sister of Resident) published on 6 May 2016
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Staff are always speaking with the resident even if they received very little response. However, on occasions there is a reaction.
As I live so far away I occasionally telephone to see how my sister is doing. I always feel welcome by staff when I do this and I am given time to get a good update on her condition.
I am very pleased that my sister is in such a caring home and with people who treat her so well and with dignity. The staff are definitely "special" people.
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Review from Karen (Daughter of Resident) published on 25 March 2016
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The Review Score of 9.8 (9.831) out of 10 for Darnall View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Darnall View is calculated as follows: ( (171 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Darnall View is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Nov 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2021
I have been in the health and social care sector for over 28 years and have worked in numerous homes and settings and have worked myself up from care assistant to registered Manager and have completed my NVQ l2 and Level 3, Diploma level 5 in management.
I have just also completed my senior level 7 master's in management.
I have been the Registered Manager at Darnall View since February 2021.
I love and have always enjoyed being in the care sector and find this a really rewarding job and my way of giving back to the residents whom we support, I don't see this as just a job I see it as an extended family and always say Darnall View is a family.
Job Title: Team Leader
Joined: 2014
I have been working down at Darnall View for nearly 10 years now, I absolutely love my job and could not imagine working at any other care home. I think I speak for all staff at Darnall View by saying that I am probably the loudest carer here! You can hear me before you can actually see me and can probably hear me singing all the way up on the second floor of the home!
Job Title: Cook
Joined: 2000
i have worked at Darnall View for 23 years and have worked as a senior , Deputy manager and then stepped down and became one of the cooks in the home.
I enjoy having a sing a long and a dance with the residents and enjoy taking part in setting up activites and birthday parties for the residents.
i really like to do a sweet troley for the residents so they have plenty of sweet/ puddings to choose from and i take pride in setting the sweet trolley up.