Hallamshire has a Review Score of 9.9 (9.920) out of 10, based on 22 reviews in the last 2 years. Over all time Hallamshire has 76 reviews.
Review from S M (Daughter of Resident) published on 12 February 2025
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for the excellent review, Its great to have feedback that we provide a high quality of care at Hallamshire and staff go above and beyond.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda W (Wife of Resident) published on 24 January 2025
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you so much for your lovely review. It's great to know we are providing a high standard of care and also a safe space for relatives to meet and chat with other relatives.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen P (Wife of Resident) published on 18 December 2024
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you very much for the positive review, It is much appreciated and a great indication that management and staff are providing the best service and care that we can. We strive to ensure a high standard of care is delivered for our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy S (Sister of Resident) published on 7 November 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you so much! Feedback is very important to management and staff. It means so much to know we deliver such a high standard of care. This review is very much appreciated, your brother was an absolute pleasure to care for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Duncan A (Son of Resident) published on 16 October 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for your kind comments.Very reassuring to receive such lovely feedback and knowledge that we are meeting the high standards of care we strive to achieve.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise B (Daughter of Resident) published on 1 October 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for the lovely comments! It is great to hear we are meeting all expectations, and delivering a high standard of care and activities.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Wife of Resident) published on 23 July 2024
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you very much for such a lovely review. Feedback is so valuable to assist us in improving and building on the service we deliver to our residents and families
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny D (Daughter of Resident) published on 17 July 2024
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you so much for your kind comments. It is so good to have such lovely feedback and know that we are providing an excellent service for our residents and families. Your mum was an absolute pleasure to care for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Wife of Resident) published on 27 June 2024
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you so much for your kind words! Great to know we are delivering excellent care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark L (Son of Resident) published on 25 June 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for your kind words. Its good to know the team are appreciated for all the wonderful work they do. Lovely feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria C (Daughter of Resident) published on 24 June 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you so much! It’s reassuring to hear we are providing an excellent service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trevor C (Son of Resident) published on 30 April 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for your lovely kind words. Good to hear we excelled in your expectations with caring for your mother, she is missed greatly.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lee H (Nephew of Resident) published on 2 April 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for the excellent review and recommendation; I am so pleased we were able to make the admission go smoothly for your family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret H (Friend of Resident) published on 13 March 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for the lovely feedback, It's good to know we are viewed as a happy family.
We aim to provide the highest standard of care possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna N (Daughter of Resident) published on 31 January 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for the fantastic review.
It is good to know we are meeting the high standards and expectations of residents and family members.
Your dad was an absolute pleasure to have known and cared for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G P (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you for the lovely review and your kind words.
Its great for the myself and the team to know we are reaching the standards we strive to reach!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul C (Son of Resident) published on 18 January 2024
Submitted via Website •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you very much for this lovely review, I am so pleased we have been able to restore your confidence with our care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Husband of Resident) published on 17 October 2023
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you so much for your lovely comments, they are very much appreciated.
Its always great to have such positive feedback and to know we are caring for residents to such a high standard.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah C (Wife of Resident) published on 8 September 2023
Submitted via Postal Card •
Report
Reply from Karen Betts, Manager at Hallamshire
Thank you very much for your lovely comments, they are very much appreciated, we really value family feedback!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Friend of Resident) published on 8 September 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.920) out of 10 for Hallamshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.920 for Hallamshire is calculated as follows: ( (243 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 263 Ratings = 4.92
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallamshire is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Care Manager
Hallamshire Care Home is owned by The Carewise Homes Group and is run by Home Manager, Ms Karen Betts. Karen has many years of managerial experience in care, holds a Registered Managers Award, NVQ4 in Care and is trained in many areas including Dementia Care, Challenging Behaviour, and First Aid.
Karen has been the Manager at Hallamshire since October 2021 and is registered with the Care Quality Commission locally as the “Registered Manager”.
The Deputy Manager of The Hallamshire Anita Walters, is an enthusiastic and qualified individual that has had many years of experience in the Care Industry.
We have a higher-than-average staff-to-resident ratio, which enables us to provide companionship and stimulation, as well as tend to the residents’ physical needs. In addition to the Care staff, Hallamshire also employs an expert chef, domestic staff, activity organisers and a maintenance person. Our Home has achieved the Investors in People standard, demonstrating our commitment to our staff and residents.
Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff. We are proud to say that every staff member is attentive, compassionate and extremely well-suited to the job.