Hallamshire has a Review Score of 9.9 (9.928) out of 10, based on 22 reviews in the last 2 years. Over all time Hallamshire has 76 reviews.
Review from Honey S (Daughter of Resident) published on 24 July 2023
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Reply from Karen Betts, Manager at Hallamshire
Thank you for the lovely kind words, it means so much to the staff to be valued and appreciated for their standard of care.
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Review from L H (Nephew of Resident) published on 22 June 2023
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Reply from Karen Betts, Manager at Hallamshire
Thank you so much for the lovely review.
It's so important for us to gain feedback to enable us to continue to improve our service!
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Review from C S (Friend of Resident) published on 24 January 2023
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Reply from Karen Betts, Manager at Hallamshire
Thank you so much for your lovely review.
It is much appreciated, good to know we are getting our service right!
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Review from H H (Daughter of Resident) published on 19 January 2023
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Reply from Karen Betts, Manager at Hallamshire
Thank you so much for your kind words and recommendation we understand how difficult it is place a loved one in a care home, we are pleased to welcome your mum into the Hallamshire family.
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Review from C J (Granddaughter of Resident) published on 18 January 2023
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your lovely review, we strive to provide a high standard of care.
Your recommendation means a lot to management and staff.
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Review from M F (Daughter of Resident) published on 8 August 2022
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your lovely comments. They are very much appreciated. Good to know we are providing the best quality care.
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Review from Adam H (Grandson of Resident) published on 6 June 2022
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your lovely comments, they are very kind and very much appreciated by myself and the staff.
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Review from Audrey F (Friend of Resident) published on 27 May 2022
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your lovely comments. I will pass them on to the staff. Activities and entertainment are very important to our residents at Hallamshire.
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Review from J A (Friend of Resident) published on 16 May 2022
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your kind words I will pass them onto the staff.
Hallamshire strive to provide high standards of care and maintain a beautiful environment for the residents.
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Review from C B (Friend of Resident) published on 15 March 2022
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Reply from Karen Betts, Manager at Hallamshire
Thank you very much for your kind comments. The staff work very hard to ensure the highest standard of care can be provided.
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Review from Rachel W (Daughter of Resident) published on 27 January 2022
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your review, its lovely for the staff to know all their hard work is recognised.
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Review from Mark P (Friend of Resident) published on 16 November 2021
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Reply from Karen Betts, Manager at Hallamshire
Thank you for your recommendation, this is very much appreciated by myself and the team.
I am really pleased your friend enjoyed there stay with us.
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Review from Elise H (Daughter of Resident) published on 16 November 2021
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Reply from Karen Betts, Manager at Hallamshire
Thank you, your kind words are very much appreciated by the team.
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Review from M U (Daughter of Resident) published on 27 August 2020
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Reply from Scott Melville, Manager at Hallamshire
Many thanks for taking the time to leave us your thoughts and a review, the home really does appreciate it. I am so pleased that you have rated us 5 out of 5 in so many sections and that you feel that there is an amazing staff team and that you feel everyone is looked after really well. Many thanks again
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Review from Malcolm (Son of Resident) published on 29 July 2020
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Reply from Scott Melville, Manager at Hallamshire
Afternoon, many thanks for taking the time to share your views with everyone regarding the Hallamshire Care Home. We really do appreciate it and know that it helps others that are looking for Care too. We are grateful for your lovely comments and are very pleased that you are happy with the Care Provided, I will make sure that your comments are shared with all the staff. Many thanks again.
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Review from David R (Son of Resident) published on 27 July 2020
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Reply from Scott Melville, Manager at Hallamshire
Afternoon David, thank you so much for taking the time to share your thoughts and views on the Hallamshire Care Home, we really appreciate you doing that. Thank you for your lovely comments and we are all so pleased that you feel this way and are this happy with the Care your Mother receives, I will share your comments with the staff team. Many thanks again.
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Review from Margaret A (Daughter of Resident) published on 8 July 2020
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Reply from Scott Melville, Manager at Hallamshire
Many thanks, Margaret for your kind words and for taking the time to share your thoughts with us and others online, as a Home we really appreciate it, especially during these difficult times.
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Review from Sarah W (Daughter of Resident) published on 25 June 2020
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Reply from Scott Melville, Manager at Hallamshire
Good afternoon Sarah, many thanks for your lovely comments about the Care Home and the Staff team, we really are grateful for you taking the time to share those with us and other potential residents. I am so pleased that you are all happy with the care and support that your Mother is enjoying here at Hallamshire and that you are interacting with us and her both online and in our visitor's tent. Many thanks again and have a lovely afternoon.
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Review from Richard W (Grandson of Resident) published on 24 June 2020
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Reply from Scott Melville, Manager at Hallamshire
Thank you so so much for taking the time to share your thoughts and feelings about the Hallamshire, and we are so pleased about how you feel regarding the Home and Staff. It is an absolute pleasure looking after your grandmother, and I will share your lovely comments with all the team. Thank you again.
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Review from Zena B (Daughter of Resident) published on 23 June 2020
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Reply from Scott Melville, Manager at Hallamshire
Thank you, Zena, for taking the time to share your thoughts with everyone. We really appreciate your comments and are so pleased that you are this happy with the care of your mother. All the best wishes from everyone at Hallamshire.
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The Review Score of 9.9 (9.928) out of 10 for Hallamshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.928 for Hallamshire is calculated as follows: ( (244 Excellents x 5) + (19 Goods x 4) ) ÷ 263 Ratings = 4.928
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallamshire is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
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Job Title: Care Manager
Hallamshire Care Home is owned by The Carewise Homes Group and is run by Home Manager, Ms Karen Betts. Karen has many years of managerial experience in care, holds a Registered Managers Award, NVQ4 in Care and is trained in many areas including Dementia Care, Challenging Behaviour, and First Aid.
Karen has been the Manager at Hallamshire since October 2021 and is registered with the Care Quality Commission locally as the “Registered Manager”.
The Deputy Manager of The Hallamshire Anita Walters, is an enthusiastic and qualified individual that has had many years of experience in the Care Industry.
We have a higher-than-average staff-to-resident ratio, which enables us to provide companionship and stimulation, as well as tend to the residents’ physical needs. In addition to the Care staff, Hallamshire also employs an expert chef, domestic staff, activity organisers and a maintenance person. Our Home has achieved the Investors in People standard, demonstrating our commitment to our staff and residents.
Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff. We are proud to say that every staff member is attentive, compassionate and extremely well-suited to the job.