Hallamshire has a Review Score of 9.9 (9.928) out of 10, based on 22 reviews in the last 2 years. Over all time Hallamshire has 76 reviews.
Review from Debbie R (Daughter of Resident) published on 22 June 2020
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Reply from Scott Melville, Manager at Hallamshire
Thank you so much for your kind comments, we really appreciate you taking the time to leave us your thoughts. We are so pleased that you are happy with your mothers care, and it is touching to see the reunions in our tent.
Thank you again from all the staff at Hallamshire.
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Review from Pat D (Daughter of Resident) published on 22 June 2020
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Reply from Scott Melville, Manager at Hallamshire
Thank you so much for taking the time to leave us such a lovely review, we really appreciate your comments and are so pleased that you feel so comfortable with your Mother here with us. I will share your comments with the team. Thank you again from all the staff here at Hallamshire.
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Review from J T (Daughter of Resident) published on 22 June 2020
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Review from Julie W (Daughter of Resident) published on 18 June 2020
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Review from Caroline A (Daughter of Resident) published on 13 June 2019
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Review from Jane S (Daughter of Resident) published on 23 May 2019
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Review from Terry S (Husband of Resident) published on 29 January 2019
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Review from Matthew S (Son of Resident) published on 24 January 2019
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Review from George (Son of Resident) published on 15 January 2019
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Review from Elaine B (Daughter of Resident) published on 28 September 2018
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Review from Carol (Daughter of Resident) published on 19 September 2018
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Review from Julie O (Daughter of Resident) published on 28 August 2018
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Review from Heather W (Daughter of Resident) published on 27 August 2018
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Review from Jason G (Grandson of Resident) published on 17 April 2018
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Review from Molly P (Granddaughter of Resident) published on 9 April 2018
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Review from Patricia N (Sister of Resident) published on 9 April 2018
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Review from Melanie L (Niece of Resident) published on 9 April 2018
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Review from Matthew D (Grandson of Resident) published on 27 November 2017
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Review from Clare C (Granddaughter of Resident) published on 27 November 2017
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Review from P H (Daughter of Resident) published on 23 November 2017
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The Review Score of 9.9 (9.928) out of 10 for Hallamshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.928 for Hallamshire is calculated as follows: ( (244 Excellents x 5) + (19 Goods x 4) ) ÷ 263 Ratings = 4.928
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallamshire is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
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Job Title: Care Manager
Hallamshire Care Home is owned by The Carewise Homes Group and is run by Home Manager, Ms Karen Betts. Karen has many years of managerial experience in care, holds a Registered Managers Award, NVQ4 in Care and is trained in many areas including Dementia Care, Challenging Behaviour, and First Aid.
Karen has been the Manager at Hallamshire since October 2021 and is registered with the Care Quality Commission locally as the “Registered Manager”.
The Deputy Manager of The Hallamshire Anita Walters, is an enthusiastic and qualified individual that has had many years of experience in the Care Industry.
We have a higher-than-average staff-to-resident ratio, which enables us to provide companionship and stimulation, as well as tend to the residents’ physical needs. In addition to the Care staff, Hallamshire also employs an expert chef, domestic staff, activity organisers and a maintenance person. Our Home has achieved the Investors in People standard, demonstrating our commitment to our staff and residents.
Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff. We are proud to say that every staff member is attentive, compassionate and extremely well-suited to the job.