Hallamshire has a Review Score of 9.9 (9.928) out of 10, based on 22 reviews in the last 2 years. Over all time Hallamshire has 76 reviews.
Review from Sharon P (Relative of Resident) published on 13 November 2017
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Review from Kirsty P (Great Great-Niece of Resident) published on 1 November 2017
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Review from Jocelyn H (Daughter of Resident) published on 25 October 2017
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Review from Frances M (Daughter of Resident) published on 16 October 2017
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Food was a good standard and there always seemed to be plenty of it. The team of staff were young but their informal manner and the relaxed
In my mum's last weeks the level of care my mum received was second to none and I didn't have a moments doubt that she was being well-taken care off. Checks every few hours which increased to every 30 minutes as her time got closer. My mum died in a place she was cared about by the staff and she died with dignity which is what I had hoped for her. I would recommend this care home to anyone whose loved one is suffering with dementia.
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Review from Mary M (Resident) published on 7 June 2017
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Review from Kayleigh P (Great-Niece of Resident) published on 5 June 2017
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Review from Karen P (Niece of Resident) published on 6 March 2017
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Review from Terry H (Resident) assisted by family/friend published on 2 February 2017
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Review from Michael M (Brother of Resident) published on 7 July 2016
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Review from Elmer P (Son of Resident) published on 6 July 2016
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Review from Janet M (Daughter of Resident) published on 6 July 2016
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Review from Rita F (Friend of Resident) published on 6 July 2016
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Review from Chrissie M (Daughter of Resident) published on 24 June 2016
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Review from Steve C (Son of Resident) published on 26 May 2016
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Review from J F (Son of Resident) published on 21 April 2016
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Review from Andrew (Son of Resident) published on 20 January 2016
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The Review Score of 9.9 (9.928) out of 10 for Hallamshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.928 for Hallamshire is calculated as follows: ( (244 Excellents x 5) + (19 Goods x 4) ) ÷ 263 Ratings = 4.928
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallamshire is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
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Job Title: Care Manager
Hallamshire Care Home is owned by The Carewise Homes Group and is run by Home Manager, Ms Karen Betts. Karen has many years of managerial experience in care, holds a Registered Managers Award, NVQ4 in Care and is trained in many areas including Dementia Care, Challenging Behaviour, and First Aid.
Karen has been the Manager at Hallamshire since October 2021 and is registered with the Care Quality Commission locally as the “Registered Manager”.
The Deputy Manager of The Hallamshire Anita Walters, is an enthusiastic and qualified individual that has had many years of experience in the Care Industry.
We have a higher-than-average staff-to-resident ratio, which enables us to provide companionship and stimulation, as well as tend to the residents’ physical needs. In addition to the Care staff, Hallamshire also employs an expert chef, domestic staff, activity organisers and a maintenance person. Our Home has achieved the Investors in People standard, demonstrating our commitment to our staff and residents.
Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff. We are proud to say that every staff member is attentive, compassionate and extremely well-suited to the job.