Knowle Hill

High Street, Beighton, Sheffield S20 1HE
Submit a Review
9.4 16 Reviews
  • Knowle Hill, Sheffield
Knowle Hill is a residential care home situated in Halfway and run by Sheffcare Limited; a not-for-profit provider of excellent care. Knowle Hill has 40 beds, 12 of which are specialist care beds for Elderly Mentally Infirm (EMI) residents.

This care home provides person-centred care through individual care plans; designed to meet each service-user’s needs and treat them with the upmost dignity and respect. The home uses a key-worker system so that each resident is assigned a dedicated member of staff.

Knowle Hill organises regular entertainment and therapeutic activities, alongside Sheffcare’s activity workers and external volunteers. Activities include baking, flower arranging and chair-obics. The home organises day trips and holds fundraising and themed events throughout the year, and residents visit the nearby social clubs periodically. Visitors may visit the home at any reasonable time, without appointment, and families may join residents for freshly cooked meals, which are served in the dining rooms.

Residents may bring items of their own furniture for their rooms, which all have telephone and television points, and a carer-calling system. The communal areas are bright and friendly. There is a laundry service, and a hairdresser, doctor and chiropodist visit the homes regularly.

Show Knowle Hill on the Map

Care Provided by Knowle Hill

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Wright (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Knowle Hill

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £897
    • Self-Funded Residential Dementia Care from £897
    • RESPITE Self-Funded Residential Care from £897
    • RESPITE Self-Funded Residential Dementia Care from £897
  • (these prices are only a guideline, please contact Knowle Hill to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Knowle Hill Reviews (16)

9.4

Knowle Hill has a Review Score of 9.4 (9.357) out of 10, based on 9 reviews in the last 2 years. Over all time Knowle Hill has 16 reviews.

Overall Experience

  • 15
  • 1
  • 0
  • 0
  • 0

Date Published

16
1
7
9
7

Review from Andrew W (Son of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent, well run nursing home. You would be hard pressed to find better staff anywhere else. All staff are polite, friendly, can't do enough for their residents and also the residents families I would have no hesitation in recommending this home to anyone.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your kind words! We are happy to hear that you had a great experience with our staff and care; our team works hard to make sure both residents and their families feel welcome and well cared for. Your recommendation means a lot to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Craig T (Son of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimer's and so has to stay on the top floor, staff are all very friendly. She absolutely loves the place. For me it's very easy to get to as I don't drive a twenty min walk. Also from what the staff have told me, she's putting on weight due to eating properly.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your lovely review! We're so pleased to hear that your mother is enjoying her time here and that she's receiving the care and support she deserves. Our staff work hard to create a friendly and welcoming environment for all our residents, so it's wonderful to know it's making a difference for her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M I (Son of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff brilliant, friendly, helpful, very approachable. Decor is a bit rundown and Mum's room is quite small but I'd rather rate it excellent because of the staff. Mum is well looked after.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you for your kind review. We're thrilled to hear that you find our staff brilliant, friendly, and approachable. Our team is dedicated to providing the best care and support, so your recognition means a lot to us. We appreciate your honesty regarding the decor and room size, and we understand that these aspects are important. Your feedback is valuable, and we'll take it into consideration as we continue to make improvements to our home. Most importantly, we're glad that your mum is well looked after. Thank you for your trust in us, and for highlighting the efforts of our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine B (Daughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff I've encountered have been very pleasant, considerate and devoted to their jobs, and couldn't do enough for you and the resident I've left in their care. They kept you well informed about the resident, whether they had to request a doctor, nurse or hospital visit - you were always told.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you for your kind words about our staff. We're delighted to hear that they provided such excellent care for your loved one. Your feedback is greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Son of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Knowle Hill since March. The staff have been nothing but excellent. My mum has settled with the staff becoming friends not just carers.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you for your kind words. We are thrilled to hear that your mum has settled in well and has formed friendships with our staff. Your positive feedback means a lot to us, and we will share your compliments with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L W (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well after an initial period of respite care. She is well cared for, enjoys her meals and is comfortable. Personally, I found putting Mum into care a challenge and the staff have been reassuring and understanding. I know she is safe and cared for very well. I cannot thank them enough
for their support for us both.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for sharing your experience. We're delighted to hear that your mum has settled in well and is enjoying her time with us. Transitioning to care can indeed be challenging, and we're glad that our team could provide the reassurance and support needed to make the process smoother for both you and your mum. It's wonderful to know that she is comfortable, well cared for, and enjoying her meals. Ensuring the safety and well-being of our residents is our utmost priority, and your kind words affirm our commitment to this goal. We truly appreciate your gratitude and are here to continue supporting you both in any way we can. If you have any further questions or need assistance, please don't hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Daughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was well cared for at Knowle Hill from December 2022 until she passed away in February 2024. She was happy there and made lots of friendships with the other residents and the care staff.
She needed 24/7 care and support and this was very positive at Knowle Hill.
She took part in many of
the wonderful activities that were put on and enjoyed her birthday there in December - the care staff put on a lovely buffet and cake for some of her family.
Sadly, she had pneumonia at Christmas and was in hospital for five days - so missed all the care home activities and Christmas celebrations.
This put her back and sadly, by mid-February, her health situation deteriorated. The care staff were so kind while she was not well and as a family, we were always welcomed.
The local hospice team came to the care home to see to her medication, so she was pain-free and comfortable in her final days - it was so very sad but the care staff were brilliant. Thank you.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

We were deeply touched to read your heartfelt review of Knowle Hill and we extend our sincerest condolences on the loss of your relative. We appreciate your kind words regarding our care staff and the support provided by the local hospice team. It is our utmost priority to ensure that our residents receive the best possible care and support, especially during their final moments. Thank you once again for sharing your experience with us. Your feedback means a lot.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve D (Son of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot describe how good this home is. The love and support that all the staff have shown both my dad and myself during the last few days of his life means so much. Each and everyone of the carers treat the residents as family. I have no hesitation in recommending this home to anyone.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

We're deeply touched by your kind words. We appreciate you taking the time to leave a review and are grateful for the trust you've placed in the team at Knowle Hill during such a sensitive time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roger G (Husband of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone connected with the care and wellbeing of my late wife was exemplary. That includes carers, admin, chef and kitchen staff and cleaners. Everyone played their part in looking after her, ensuring that she was safe and content.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your kind words about Knowle Hill Residential Home, I have passed your comments onto the team. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M A (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We asked for a meeting to discuss Mum's dementia and the different stages. We were granted one within days. It was discussed and all questions were answered. We are very happy with Knowle Hill. The home is extremely clean and always smells fresh. The staff are brilliant and bend over backwards to help
both residents and families. All you want is the best for your relative and that's what you get at Knowle Hill.
Thank you.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your kind words about Knowle Hill Residential Home, we really appreciate it!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katie R (Granddaughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nanna was a resident for just under two years, she had Alzheimer's and became unsafe at home which is why we chose to put her into a home. Knowle Hill has been absolutely fantastic since the day my Nanna went in, to the day she sadly passed away and even afterwards. The whole team are amazing, Nanna
was always well looked after, dressed in clean clothes and her room was always spotless. We were well informed at all times about what was going on with Nanna and the quick action taken whenever she fell ill, the activities she did were always great and she loved the tea and biscuit trolley! The staff are truly brilliant and I would highly recommend Knowle Hill to anyone.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your kind words about Knowle Hill Residential Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann L (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for just over three months at Knowle Hill care home until she sadly passed away. She went into care due to her Alzheimers and mobility issues, and during her stay, the whole team was amazing, and the level of care she received was fabulous. Mum was well looked after, and her room
was bright, warm and always tidy. The care home has a friendly and homely feeling. The carers were always helpful and would answer any questions I had regarding Mum. I would highly recommend this care home to anyone.

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your kind comments about Knowle Hill Residential Home; we truly appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David W (Son of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Knowle Hill now for over 4 years now and I cannot fault the home in any way, the staff are brilliant, I am always kept up to date with what is happening, I totally believe that if he had not gone to Knowle Hill, he would not be here now.
The staff in care homes do not get the
recognition that they deserve, they have been brilliant, before and during the covid crisis.
It is with a sad heart that unfortunately, I am now at a stage where I will be having to move my dad due to the dementia now progressing that we are having to look for a new home with nursing care, I can only hope that where we end up next is anywhere as good as Knowle Hill!

Reply from Amelia Charlesworth, PA to CEO at Knowle Hill

Thank you so much for your kind words about Knowle Hill Residential Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet R (Daughter of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Would firmly recommend this residential home. Mum moved in in July and was immediately welcomed by both staff and other residents. This helped her settle. Staff were lovely towards Mum and her care was good. Mum tended to be nocturnal and the night staff accompanied her often on her nightly corridor
walks making her tea at 2 am. Our thanks go to all the carers on Mum's wing.

Reply from Amelia Charlesworth-Dakin, PA to CEO at Knowle Hill

Thank you so much for your kind words - I will pass this along to the team.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharron M (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Knowle Hill are friendly and really care about my dad. He loves the ladies who look after him.
He is always full of compliments for the attention he gets, and enjoys his food, with regular cuppas brought to him.
I am contacted regularly and immediately when there is any concern about
Dad's health, and they take action on the spot for GP needs or accidents.
Top rate, caring home

Reply from Amelia Charlesworth-Dakin, PA to CEO at Knowle Hill

Thank you so much for your kind comments, we really appreciate it. If you have any feedback on how we can improve the activities we offer, please don't hesitate to get in touch.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter B (Son-in-law of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law has been in Knowle Hill for four years. We are pleased with all aspects of the care she gets. The staff are excellent and keep us informed at all times, she gets regular visits from the local doctor. Since being in Knowle Hill, she has improved in her health and wellbeing; as she was
on her own. As I say we are pleased with her care and we know she is safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.357)

Overview of Review Score

The Review Score of 9.4 (9.357) out of 10 for Knowle Hill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Knowle Hill is calculated as follows: ( (93 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 106 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.508 Points relating to the number of positive Reviews for Knowle Hill is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 9 Positive Reviews ÷ 14.8 = 0.608

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Michelle

Michelle Wright

Job Title: Registered Manager

Joined: 1996

Michelle is the experienced and dedicated Registered Manager of Knowle Hill Residential Home.


Frequently Asked Questions about Knowle Hill

What types of Care is Knowle Hill registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Knowle Hill provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Knowle Hill have?

There are 74 Single Rooms.

What are the Facilities & Services at Knowle Hill?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Knowle Hill to the centre of Sheffield?

5.8 mile(s) as the crow flies, distance by road may be significantly further.