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Car park to the rear of the home
Leahyrst Care Home has a Review Score of 8.3 (8.292) out of 10, based on 2 reviews in the last 2 years. Over all time Leahyrst Care Home has 9 reviews.
Review from S H (Daughter-in-law of Resident) published on 15 April 2024
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Overall Experience
4.0 out of 5
Reply from Natasha Sumner, Care Manager at Leahyrst Care Home
Thank you so much for this positive review, we at Leahyrst always endeavor to provide high-quality care in a homely comfortable atmosphere.
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Review from Paul T (Son of Resident) published on 6 November 2023
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Overall Experience
5.0 out of 5
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Review from Tara B (Stepdaughter of Resident) published on 13 April 2022
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Overall Experience
5.0 out of 5
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Review from Carde H (Daughter of Resident) published on 22 October 2018
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Overall Experience
5.0 out of 5
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Review from Ann F (Daughter of Resident) published on 18 July 2018
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Overall Experience
5.0 out of 5
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Review from Jenny M (Daughter of Resident) published on 5 July 2018
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5.0 out of 5
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Review from Jane H (Daughter of Resident) published on 14 June 2018
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Overall Experience
5.0 out of 5
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Review from Peter A (Husband of Resident) published on 14 June 2018
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Overall Experience
5.0 out of 5
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Review from Julian C (Son of Resident) published on 11 May 2018
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Overall Experience
5.0 out of 5
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The Review Score of 8.3 (8.292) out of 10 for Leahyrst Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Leahyrst Care Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.375 Points relating to the number of positive Reviews for Leahyrst Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jan 2023
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