Visitors are welcome throughout the day, the home just ask to try and avoid meal times
Car park available
Nightingale has a Review Score of 9.9 (9.885) out of 10, based on 22 reviews in the last 2 years. Over all time Nightingale has 68 reviews.
Review from Howard H (Son of Resident) published on 11 September 2017
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Review from Susan W (Daughter of Resident) published on 1 September 2017
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Review from Alyson T (Daughter of Resident) published on 2 June 2017
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Review from Jacqui P (Daughter of Resident) published on 2 June 2017
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Review from Carol C (Daughter of Resident) published on 21 March 2017
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Review from S T (Daughter of Resident) published on 23 March 2016
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Review from S C (Daughter of Resident) published on 23 March 2016
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Review from Philip J (Son of Resident) published on 23 March 2016
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The Review Score of 9.9 (9.885) out of 10 for Nightingale is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.885 for Nightingale is calculated as follows: ( (232 Excellents x 5) + (30 Goods x 4) ) ÷ 262 Ratings = 4.885
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Nightingale is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Mar 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Manager
Nightingale is run by our super efficient, wonderfully compassionate Home Manager, Julie Wright, who has joined Nightingale to lead it in its quest for excellence in all areas.
Our outstanding care team are also dedicated and highly qualified; all have completed NVQ levels 2 or 3.
We insist on a high standard of care, so our employees are carefully selected for their qualities of reliability, integrity, skill, friendliness and professionalism. Full induction training is provided and continuing professional development is undertaken by each member of staff. Attentive and compassionate carers are available twenty-four hours a day. The high staff-resident ratio enables us to provide companionship and stimulation, as well as tending to the residents’ physical needs.
In addition to the Care staff, Nightingale also employs an administrator, expert cook, domestic staff, catering and a maintenance person.