Norwood Grange Care Home

Longley Lane, Sheffield S5 7JD
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9.9 77 Reviews
  • Norwood Grange Care Home, Sheffield
Norwood Grange Care Home is on Longley Lane close to the beautiful Longley Park in Sheffield. The park is a favourite for local people, due to its unusual undulating landscape, magnificent views, mature trees and interesting history.

The home provides long-term residential care, dementia care and short-term respite care. With highly trained staff available 24-hours a day residents receive excellent care in a warm, homely environment from an exceptionally kind, caring and compassionate staff team.

Residents enjoy a wide range of activities and are encouraged and supported to fully participate in life in their home. From light dusting or watering plants, to laying the table for lunch, residents engage in meaningful activities on a daily basis.

The care home has close ties with the local community and regularly invites local schools and church groups to participate in events and activities. Volunteers from the local community have supported projects such as the creation of a sensory garden for residents.

Norwood Grange Care Home was awarded a carehome.co.uk Top 20 Recommended Care Homes award for Yorkshire and The Humber each and every year from 2017 - 2023!

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Care Provided by Norwood Grange Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Muscular Dystrophy
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Vitality Care Homes
  • Person in charge
  • Nicola Gill (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2021

Funding & Fees Guide for Norwood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • There is an on-site car park


Norwood Grange Care Home Reviews (77)

Total of 77, showing 41-60
9.9

Norwood Grange Care Home has a Review Score of 9.9 (9.852) out of 10, based on 18 reviews in the last 2 years. Over all time Norwood Grange Care Home has 77 reviews.

Overall Experience

  • 69
  • 7
  • 1
  • 0
  • 0

Date Published

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59

Review from D A (Grandson of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother lived at Norwood Grange for over 8 years. She was very well looked after over these years. Even at the end of her life, she was having the most amazing care. I wish everyone would be looked after the way she was. Top care home.

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Review from Richard W (Son of Resident) published on 20 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite her initial apprehension, mum has settled extremely well into Norwood Grange. The support and care from staff is of the highest level. Always approachable, polite and helpful, nothing is too much trouble. Mum is happy, eating well and now looks and feels safe. Her confidence has grown and
it is lovely to see her take part in social events and activities. A big thank you to everyone at Norwood Grange.

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Review from Kay S (Daughter of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the care my dad is receiving. He seems really happy here, staff are all lovely and happy to help.

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Review from Christine M (Daughter of Resident) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Norwood Grange for about a month. We are pleased with the care she is receiving. The home is very friendly. Everything is very clean and her room is nice and tidy. She is getting looked after very well. She is still unsettled but the staff are very patient and understanding.

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Review from Lisa C (Daughter of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here almost 4 weeks and the care she has received has been excellent. Staff are very friendly and always let me know how mum is doing.

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Review from J T (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We find the staff very helpful and caring towards the residents. They are treated with respect and care.

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Review from Roger T (Son-in-law of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Norwood Grange is a happy caring home with friendly and competent staff. Always able to listen to us and help with care and information. The care received has been welcomed and has helped patients to settle, be comfortable and well looked after giving relatives peace and knowledge their loved ones are
happy and content.

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Review from Paul M (Son of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mum moved into this care home I have noticed how well she looks and also how happy she is. In my opinion, this is down to the staff.

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Review from David M (Son of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff and management at Norwood polite and professional. If a problem has come up it has been dealt with quickly and my Mum seems really happy here.

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Review from Christopher B (Cousin of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the standard of care given to our relative. The staff showed genuine compassion and interest in her wellbeing. The end of life care, in particular, was carried out with tact and diplomacy and our relative's dignity was fully respected. We were kept informed at all times. We can
only praise all the staff and extend our gratitude to them all.

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Review from M M (Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy living here and like the food and room. Just wish there were more activities and outings.

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Review from Eric W (Husband of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well looked after by the care staff and is really cared for.

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Review from Jennifer L (Daughter of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My fathers care in Norwood Grange has been very good. Great staff, that care for all residents. Very homely.

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Review from Alan H (Friend of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Norwood Grange three times a week and the level of care I see is very good. The staff are always friendly and helpful.

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Review from Julie (Daughter-in-law of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, caring, professional staff. Nothing is too much trouble. Lots of varied activities are offered to the residents.

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Review from Gary P (Son of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are doing a grand job from the management to carers, cooks and cleaning/laundry. Couldn't wish for better care for Mum in any way.


As a family, we feel rest assured Mum is in the best place getting the best care Norwood Grange offer. Thank you to each and every one of you.


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Review from Lorraine H (Daughter of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended, my mum in law was in here 3 years and now my mum. My mum has been here just over a year and I find it to be a welcoming, homely atmosphere where I can enjoy time with my mum and find the staff to be extremely caring and I consider them as friends not just staff. My mum is very happy
here and wouldn’t want her anywhere else.

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Review from Rachel S (Daughter of Resident) published on 6 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Norwood Grange is a fantastic care home. They treat the residents with love and respect. The care they give is first class and the activities and quality of life they have is outstanding. The staff there treat the residents and relations like they are family. Every care home should be run like this.
Every person living in a care home deserves one like this.

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Review from Rachael J (Granddaughter of Resident) published on 5 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Norwood Grange is absolutely fantastic, there is no other word to describe it.
My nan is a resident there, the care is fantastic and our whole family can sleep easier knowing that the staff are providing excellent care for her and everyone else that lives there too.
A warm, friendly atmosphere, the
activities are wonderful, the food fantastic, the accommodation great and care team marvellous!! Thank you all so much for looking after my nan.

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Review from Shelly T (Cousin of Resident) published on 13 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely the best home ever. Staff are second to none - would highly recommend.


They always try their best. They work hard and there is a happy feeling in the home.


I feel they give 110 percent in all they do.


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Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Norwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.852 for Norwood Grange Care Home is calculated as follows: ( (187 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 209 Ratings = 4.852

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Norwood Grange Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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