Prior Bank

74 Cherry Tree Road, Sheffield S11 9AB
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9.8 82 Reviews
  • Prior Bank, Sheffield
Anchor's Prior Bank in Sheffield is close to green spaces such as Endcliffe Park and Sheffield Botanical Gardens.

The home provides residential and dementia care for up to 32 individuals in homely and comfortable, single en-suite rooms and continues to welcome new residents.

Prior Bank works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Providing quality dementia care, they provide on-going training for care colleagues to ensure their approach always reflects best practice.

Staff get to know customers, build relationships and ensure all aspects of the service are provided at the highest level.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Prior Bank

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Simone Clover (Manager)
  • Admission Criteria
    • Please contact Prior Bank directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Prior Bank

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £911
    • Self-Funded Residential Dementia Care from £911
    • RESPITE Self-Funded Residential Care from £911
    • RESPITE Self-Funded Residential Dementia Care from £911

  • Our colleagues at Prior Bank will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact Prior Bank to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Prior Bank.


  • Parking

  • Onsite parking is available, including disabled spaces.


Prior Bank Reviews (82)

Total of 82, showing 1-20
9.8

Prior Bank has a Review Score of 9.8 (9.805) out of 10, based on 28 reviews in the last 2 years. Over all time Prior Bank has 82 reviews.

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Date Published

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Review from Andrew L (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and helpful, kind and caring towards Mum. My daughter and I were invited to the Christmas day dinner which was very nice. Mum's room is nice and bright and cheerful. She is looking forward to doing some gardening soon.

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Review from Philip M (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent and most helpful to my mum. The home do lots of activities for the residents and keep them entertained. The overall care is first class and the home facilities are marvellous. When I go to visit my mum I usually have a meal with her and can confirm the food is excellent.

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Review from R W (Son of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provide excellent care and are quick to respond to any requirements needed by the residents.
Care workers are well presented, polite, considerate and welcoming. My mother's room is very clean and tidy .
Overall I am very impressed with the care home and wouldn't hesitate to recommend Prior
Bank to people with similar circumstances.

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Review from P B (Son of Resident) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff and manager for going above and beyond to look after my mother, who is happy and content to stay at Prior bank. It is a clean and well kept residential home. All the staff are welcoming when we visit and always offer us a cup of tea!

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Review from S C (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really pleased how quickly my mum has settled in she seems more relaxed, clean, warm and well-fed. The thing for me is I know she's very safe and I really enjoy watching her on social media when she's being entertained with all the different entertainers that go into the home. When she first went
in, she wasn't eating a lot but now she's eating well. All the staff are very friendly and interact with all the residents and all the families that come to visit. Love from the family!

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Review from Ian R (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mother has early-onset dementia and my father has recently been diagnosed with cancer, living at home has become untenable. As a family, we needed them to be somewhere where we knew that they would be safe and cared for. Prior Bank has become that place. It's close to their home and close to us,
as a family, to visit easily.
Although it's fair to say, that my mother has found it harder to settle and to accept the situation, the staff have done everything they can to try to help both of them. They have been very accommodating, and only want what's best for them both. We are very happy with the home and hope that both Mum and Dad will both realise that they are in the best place for them.

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Review from Jackie S (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Prior Bank for over 2 years now & continues to have lots of happy days. The staff are amazing & nothing is too much trouble. The level of kindness shown knows no abounds & I am so grateful to them for all the little touches that make a difference. Mum thinks & refers to the carers
as her friends which is lovely. I'm so relieved that Mum is safe, happy & comfortable.

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Review from Selena W (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm always so impressed by the friendliness of all the staff. Whatever time of day I turn up they are always welcoming. Dad has been well looked after and the home has accommodated any requests we've made. Highly recommended.

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Review from V B (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived here for 5 years now and though confused at times she does feel at home. She enjoys the many activities and also how the staff has got to know her "ways". I feel reassured that all the staff have her best interests at heart and will always do their best to keep her happy.

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Review from Morayo A (Regular Volunteer) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Walked into a home filled with lovely staff who are so passionate about the quality care their community receives and also enthusiastic for us to present opportunities that offer them services that could create fond memories and lift their spirits.

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Review from Hannah M (Granddaughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Prior Bank are all wonderful, the care home feels like a family. The home is lovely, the bedrooms in particular are finished to a very high standard and very pleasant to spend time in. Staff call weekly to update us on doctor visits. My grandmother has been in many care homes and this is
by far the happiest, and very well looked after. We also find in comparison to previous homes, Prior Bank is very good value for money. Couldn't recommend Prior Bank more.

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Review from Carol H (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience at Prior Bank is a very positive one. The staff are friendly and always helpful. They are caring with the residents and display dignity at all times. The home is welcoming and has an inviting ambience, always clean. Plenty of staff at hand. Would certainly recommend it.

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Review from David A (Husband of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered the home 3 years ago at which time I did not think she would last 6 months. She is settled to an extent where the care home is her home. Her good state of health and well-being is entirely due to the dedicated staff and management.

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Review from S M (Daughter of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Prior Bank for over 18 months. The care she has received during that time has been excellent. The staff always treat Mum with respect and dignity as they do with all residents. I am impressed with the activities available. It's a busy environment for all the staff but
it doesn't appear that any residents receive less compassion because of this. The staff, team leaders and management are extremely approachable and nothing is too much trouble. Any requests are dealt with efficiently and effectively.

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Review from Janet L (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always the staff provide my mother with excellent and loving care. I am grateful for the support they extend to me, especially during the difficult days of her dementia.

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Review from Sheila S (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say thank you so much to all the staff at Prior Bank. My mum is a resident there and celebrated her 101st birthday on the 30th of April this year. When I arrived there on that day I could not believe what they had done for her. The lounge was beautifully decorated with balloons and banners.
There were flowers and a birthday cake. Mum looked beautiful with her hair done and nails too. She sat on her throne wearing a sash and tiara. Prior Bank is an amazing place.

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Review from Laura C (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in Prior Bank for a short time before she was moved to a nursing home. The short stay was a very happy and comfortable time for her. The care she received was amazing, all the staff are so friendly, kind, and caring, they treat all the residents like they are family.
I would recommend
Prior Bank to anyone looking for care for their loved ones.

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Review from Anne-Marie G (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Prior Bank for 2 years. She always hated the idea of going into a care home so it was very upsetting for her. She has been difficult at times, especially in relation to personal care but the staff have always been patient and respectful with her. She has settled now and more accepting
of help. The staff are always kind and compassionate, treating everyone as an individual rather than just someone with dementia. Mum has put on weight and has ready access to medical care if necessary. I know mum is safe and well cared for which gives me peace of mind.

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Review from M D (Son of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Prior Bank in June 2023 and has settled well and feels comfortable with the staff, who have helped her to adjust to the change and have reassured her through her worries and uncertainties.
The home is always welcoming a lively friendly atmosphere and I have noticed the positive interactions
between residents which are a reflection of the culture that the staff team have fostered. Thank you for helping my mum!

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Review from K H (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Prior Bank for 12 months. I am completely satisfied that she is safe, taken care of, treated with dignity and is happy. Her well-being and stress levels have improved since living at Prior Bank; it is a homely place - it’s one big family.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Prior Bank is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Prior Bank is calculated as follows: ( (266 Excellents x 5) + (60 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 328 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prior Bank is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Prior Bank

What types of Care is Prior Bank registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prior Bank provide?

Own GP if required is an additional type of care provided.

How many Rooms does Prior Bank have?

There are 30 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Prior Bank?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Prior Bank to the centre of Sheffield?

1.7 mile(s) as the crow flies, distance by road may be significantly further.