Prior Bank

74 Cherry Tree Road, Sheffield S11 9AB
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9.8 82 Reviews
  • Prior Bank, Sheffield
Anchor's Prior Bank in Sheffield is close to green spaces such as Endcliffe Park and Sheffield Botanical Gardens.

The home provides residential and dementia care for up to 32 individuals in homely and comfortable, single en-suite rooms and continues to welcome new residents.

Prior Bank works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Providing quality dementia care, they provide on-going training for care colleagues to ensure their approach always reflects best practice.

Staff get to know customers, build relationships and ensure all aspects of the service are provided at the highest level.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Prior Bank

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Simone Clover (Manager)
  • Admission Criteria
    • Please contact Prior Bank directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Prior Bank

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £911
    • Self-Funded Residential Dementia Care from £911
    • RESPITE Self-Funded Residential Care from £911
    • RESPITE Self-Funded Residential Dementia Care from £911

  • Our colleagues at Prior Bank will be happy to answer any questions you have regarding our fees and what is included in these.
  • (these prices are only a guideline, please contact Prior Bank to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Prior Bank.


  • Parking

  • Onsite parking is available, including disabled spaces.


Prior Bank Reviews (82)

Total of 82, showing 21-40
9.8

Prior Bank has a Review Score of 9.8 (9.805) out of 10, based on 28 reviews in the last 2 years. Over all time Prior Bank has 82 reviews.

Overall Experience

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Date Published

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Review from L E (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since a short period of respite, my mum has become a permanent resident. All the staff have made this transition for my mum as stress-free as possible. Their care and commitment have helped to reassure us as a family that we have made the right decision.

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Review from Andrea T (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has always refused to go into respite, I think because of the stories she reads. However, my brother and I looked around a few care homes and were recommended Prior Bank. We were able to turn up unannounced and were given a tour by a member of staff. We were impressed and able to persuade Mum
to give it a try. She really appreciated the care given to her and loved chatting with all the staff. She was able to see how caring the staff were with all the residents. In fact, she extended her respite and would not hesitate to go there again.

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Review from Glenn S (Son of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being well cared for by excellent staff in an excellent facility. She has received the medical and personal treatment she needs. Mum has always been a bit stroppy and selfish. Her current confusion has not diminished this, and I thank you for dealing with this.

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Review from Alistair R (Son of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident of Prior Bank for a couple of years now and his care has been very good. Whenever I visit he is happy and in the lounge area watching TV or taking part in an activity. He is well looked after, enjoys the food and is happy there which gives me good peace of mind. The staff are
great and communication is good.

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Review from Dee H (Daughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my mother's care at Prior Bank. She appears well looked after and happy. The overall atmosphere at the home is very happy and caring. The staff are caring communicative and professional. The home is clean and tidy and the activities and entertainment is stimulating and plentiful. We
are very happy as a family with the care my mum receives.

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Review from G S (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been able to visit occasionally recently but I know Mum has been very well cared for. I have spoken to the new deputy manager about improving the tracking of Mum's clothes and plans are in place for laundry. It has been great to see Mum on social media and welcome the new newsletter. Thanks,
as always, to the hardworking staff. Mum has been with you for six months now and the family has finally relaxed knowing she is in your capable hand caring hands.

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Review from Shelia H (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been one of the hardest decisions to move Mum from home to care but Prior Bank is definitely the right choice. A warm and comfortable environment with regularly planned activities was always important, but what makes Priors Bank really special is the individual care and kindness my mother receives
on a daily basis. To the staff at Priors Bank it is obvious their work is not just a job but a vocation. The manager has a clear vision and the whole team responds quickly to any questions I may have. They treat my mother like any of the family. What more could I ask?

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Review from K H (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Prior Bank for almost four years and I have been completely satisfied with all aspects of her care. All the staff are so friendly and caring and it's clear they put an enormous effort into giving all the residents the best quality of life possible. Dementia is a very difficult illness
to witness, but it has been made so much easier by the love and care of all the staff at Prior Bank.

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Review from M W (Daughter of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had parents living at Prior Bank for over three years and have only praise for the caring and empathetic care team who maintain high standards and prioritise dignity and respect for their residents.

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Review from Eleanor S (Daughter of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has stayed twice at Prior Bank for respite care, between 2-6 weeks each time. He has stayed in two other homes in Sheffield and this is by far the one he most prefers. The staff genuinely seem to want the best for the residents. They all seem to have a friendly, helpful, cheery disposition, in what
must be a difficult workplace. Dad loves the food, and appreciates the effort people have gone to, to try and learn how to make a camp coffee! Dad will definitely be back. Thank you.

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Review from P W (Daughter of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum looks, and is, well looked after. She is always well dressed and nicely presented. The food is plentiful and appetising. Everyone at Prior Bank is kind, caring and understanding. The atmosphere is calm and welcoming.

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Review from Stephen O (Friend of Resident) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

May has been here for only a brief while, the improvement has been tremendous, from being quite timid and accepting she is now voicing an opinion and making her needs known. The conversations I have with my 94-year-old mother in law are better than they have been for a number of years, they are conversations
not just pleasantries. Thank you to all the staff

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Review from J O (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in during April and everyone has really helped her settle, moving to Sheffield to be closer to family. They have helped personalise her room and nothing is too much trouble. Mum says everyone is so kind.

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Review from A H (Friend of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great friendly home, excellent communication. They really help their residents maintain their independence.

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Review from E R (Daughter of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior Bank staff have been wonderful in keeping us informed about how our father is during the recent lockdown. Nothing is too much trouble and they are so kind and lovely when we call. They treat every resident as an individual with care and dignity.

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Review from M A (Daughter-in-law of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Prior Bank continues to be helpful and amenable in all aspects concerning my mother-in-law. She is now bed-bound but always seems comfortable and well looked after.

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Review from Joanne S (Daughter of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled into this care home straight away; she is always happy, well cared for and full of praise for the care she receives. I am always updated on my mum's health and receive updates on the day's activities and her interactions with the care staff. I find all the staff caring and friendly whenever
I visit.

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Review from A D (Daughter of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Prior Bank are always friendly and efficient and take the time to talk to my father and ensure that his needs are met.

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Review from Carolyn (Daughter of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring. Mum always looks happy and calls Prior Bank her home and second family.

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Review from R L (Daughter of Resident) published on 23 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has moved here recently and there was a covid outbreak immediately she moved in. So it has not been easy to get a feel for Prior Bank. The staff are very welcoming when I visit and the manager made the assessment for Prior Bank very easy and straightforward. Mum's room is lovely and always clean.
Great to be able to bring my dog to visit mum.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Prior Bank is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Prior Bank is calculated as follows: ( (266 Excellents x 5) + (60 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 328 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prior Bank is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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