Taptonholme

14 Taptonville Crescent, Broomhill, Sheffield S10 5BP
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9.9 20 Reviews
  • Taptonholme, Sheffield
Taptonholme offers a charming and stylish residence in which skilled care workers support independent living, at the same time as tailoring any care practice to suit the needs of the individual.

The property has been modernised to suit the practice of modern care, while not losing its character. There is a focus on a loving and cheerful atmosphere, as well as personal dignity.

Services account for each individual's tastes and dietary needs, in support of an active lifestyle and the facility also welcomes respite and day care from the local community.

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Care Provided by Taptonholme

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Taptonholme Ltd
  • Person in charge
  • Jamie-Lee Broadley (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for Taptonholme

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £912 – £1,087
    • Self-Funded Residential Dementia Care £912 – £1,087
    • RESPITE Self-Funded Residential Care £912 – £1,087
    • RESPITE Self-Funded Residential Dementia Care £912 – £1,087

  • Weekly fees cover 24 hour care, heating, laundry, meals, activities and outings.


    Chiropody, dental treatment and hairdressing are not included.
  • (these prices are only a guideline, please contact Taptonholme to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Parking area at the rear of the building.


Taptonholme Reviews (20)

9.9

Taptonholme has a Review Score of 9.9 (9.855) out of 10, based on 11 reviews in the last 2 years. Over all time Taptonholme has 20 reviews.

Overall Experience

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  • 3
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Date Published

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Review from E F (Sister-in-law of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister-in-law is a resident at Taptonholme a few months and has a lovely room nice food and they do activities the Staff welcome you and amazing with the residents and it's down to them she is happy content safe and secure and feels it's her home now Thankyou.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thankyou for your kind review, we are very pleased your sister in-law feels happy, content, safe and secure and she feels at home.We are happy you always feel welcomed too as we like to have a friendly family atmosphere Kindest Regards


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Review from E N (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Taptonholme for nearly 2 years and she is very happy there. The staff are very friendly and welcoming and provide very good care for mum. The home is always very clean and tidy and as it is fairly small, it offers a nice home from home atmosphere.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thankyou for your kind review, We are currently working on our activities within the home and sensory garden.Feedback is always accepted and appreciated. We are very happy to hear you feel we have a home from home atmosphere and your mum is happy, Kindest Regards The Manager


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Review from Sarah R (Daughter-in-law of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96 year old mother-in-law has been a resident in Taptonholme since November 2024. She settled in really quickly due to the kind, caring and compassionate team who work there. The environment is warm, welcoming and very homely. The staff are respectful of my mother-in-laws wishes. Nothing is too much
trouble and there is a genuine family atmosphere.
As a relative I feel assured that my mother-in-law is very well looked after and happy in her new home. If you are looking for a Care Home, I can 100% recommend a visit to Taptonholme.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you for your kind review and recommendation. We are happy to hear that the home environment is warm, friendly and welcoming. We are very pleased you feel assured and that your mother-in-law is well looked after. Kindest regards


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Review from J F (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Taptonholme for a few days over Christmas. She can't manage the stairs at our house and Taptonholme was ideal for somewhere to sleep and have breakfast. All the staff were superb. They were friendly and caring. Very considerate. Mum's room was ideal. It was clean and bright. I was
pleased there wasn't a minimum time to stay for respite and Taptonholme couldn't have been more accommodating to my needs and my Mum's.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you for choosing Taptonholme for your mum's respite. Your mum was a pleasure to care for and is welcome back anytime. It was lovely to meet you and I'm glad you liked us. Kindest regards


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Review from Lauren S (Granddaughter of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is currently at Taptonholme, she hasn't been there long but we can already see the difference in her, she is back to being her happy smiling self. The home is beautiful, homely and very clean, all the staff are amazing they interact with all the residents and do activities with them giving them
a real family atmosphere. Would highly recommend it.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you very much for your kind feedback. Kindest regards


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Review from P A (Daughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Taptonholme is my mother's fourth home in ten months. Sent to an NHS rehab home after a fall, and then had to move to a secure home from the one we had settled her in, she was not happy. Once off opioids, she was her old self (prescribed after her pelvic break) and needed company as much as care - we
moved her to Taptonholme in May, and it was immediately her "home" in her eyes. She loves her room and is very settled. The staff have been amazing with both my mother and the family, and we couldn't ask for a better place for my 98-year-old mum to spend her last years. She is better cared for physically than in the previous home and is helped and encouraged to maintain independence. She also has people chatting with her every day.

Reply from jamie-lee Broadley, Registered Manager at Taptonholme

Thank you so much for your kind review. We are so happy your mum chose Taptonholme. We are currently working to improve our activities and feedback is always helpful.


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Review from C F (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Taptonholme is very clean and well-run. All the staff I've come into contact with are extremely caring and friendly.
My mother hasn't been in the care home for long but has received excellent care and as far as I can see has been treated with great dignity and respect.
Activities are available if
required and the garden area is lovely to sit in during the summer months.
Thank you to all the staff for making a stressful situation a lot easier to handle. I don't think we could have found a better care home.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you for such a kind review, from all of us at Taptonholme.


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Review from I G (Partner of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the excellent care that my partner receives at the home. The staff are very caring and patient. The home is very clean and the food is very good. A well-run care home.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you for taking the time to write us a review. We have taken the feedback on board and will look at the areas we need to improve. Kindest regards


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Review from Mike H (Son of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Taptonholme gave Mum an enormous amount of love, care, and affection throughout the 5 ½ years she was there. It was clear from the very first days that it was more than just a job and a place of work for them. And it wasn't just Mum who benefited from that love, care and affection - we did
as well, as they helped us to navigate and understand our journey through her illness. Like most people, when Mum was diagnosed with her illness, our knowledge and understanding of Alzheimer's was limited. But with the help of everyone at Taptonholme and the various books we found on the subject, we quickly became more knowledgeable. And so, it felt as if they were part of our extended family who we will certainly miss during our regular visits, although we hope to see them again during their fundraising events. A very big and heartfelt thank you to everyone who works there. We couldn't have wished for a better place for Mum to spend her final years. Thank you.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you so much for your kind review and feedback from myself and all the team. Please do visit us anytime, you and your family will always be welcomed at Taptonholme. Kindest regards.


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Review from Heather S (Daughter of Resident) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having looked around extensively for the right place for my mum to move to, we were delighted to discover Taptonholme. As soon as we walked in, we knew it would be the right place. Small and friendly, with the atmosphere of an extended family, Taptonholme is an attractive, welcoming residential home
that provides personalised care and support, catering for people with a variety of needs, including dementia. My mum has been treated with respect, dignity and good humour. I am so grateful to all the staff there for their hard work and care for my mum: thank you.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you so much for taking the time to write us such a kind review.
Kindest regards.


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Review from Sally G (Goddaughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother was 100 years old and lived at Taptonholme for 5 years. Her end-of-life care was excellent and I cannot thank the staff enough for all they have done. Staff are friendly and caring and have become like extended family. I would highly recommend Taptonholme to any prospective clients. You
will not find better and such personal attentive care anywhere else.

Reply from Jamie-lee Broadley, Manager at Taptonholme

Thank you so much for your kind words, we really do appreciate it.


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Review from C W (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum admitted for respite, but care so good we decided to let her stay.
Covid restrictions have meant that visiting is not as easy, but visits have always been accommodated. Safety of patients is very reassuring.
Excellent care is given. Encourage independence and due respect given.
Rooms pleasant,
food requirements met.
Mecial care is very good.

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Review from Pauline C (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Taptonholme during the Covid pandemic in Sept 2020. She settled in really quickly and was soon at home. Taptonholme is a small, friendly and well-run home that feels more like a family-run hotel/Bnb. The staff clearly know all the residents extremely well and offer very personalised
care and support. It's lovely to see that my mum is so happy, safe and well cared for. She has also been involved in various stimulating activities providing much needed social contact.
This has been a very challenging time for staff, residents and their families but communication with the home has been excellent. The staff have been amazing and treat the residents with patience, care, dignity, respect and unfailing good humour. They have facilitated a range of visiting options to support/maintain contact with loved ones whilst keeping everyone safe. Nothing is too much trouble and I'm always made to feel welcome.
Thank you for all your dedication and hard work - it's greatly appreciated.

Reply from Karen Walker, Manager at Taptonholme

Thank you so much for your kind and thoughtful review. Our ethos has always been to create a welcoming family atmosphere. Thank you for feedback regarding the fact that you have always been made to feel welcome even in the recent 'challenging' times of the pandemic.


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Review from Julia P (Sister-in-law of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been a resident at Taptonholme since early 2020, after a stroke and injury to her foot. Throughout her stay the staff have been fantastic, and when the COVID crisis came along they were quick to restrict visiting and lock down before the rest of the country did, they have been
scrupulous in their precautions, and the care staff have stepped up and taken on many roles they did not have to do previously. It is a lovely old house, handy for Broomhill centre, and there is a family atmosphere, with the opportunity for activities. I would not hesitate to recommend this place to anyone needing care for themselves or a relative.

Reply from Karen Walker, Manager at Taptonholme

Thank you for your response and excellent feedback. Thank you also for showing where we can improve.


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Review from Caroline D (Daughter-in-law of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has always been extremely happy in Taptonholme. It is a very well run home. All the staff are very friendly and care for the residents really well. Everyone is treated with dignity and respect.
It is always clean and they provide home-cooked meals every day. They have managed the
Covid situation extremely well, always keeping us informed during this pandemic.
Many thanks to all the staff.

Reply from Karen Walker, Manager at Taptonholme

Thank you for taking the time to review Taptonholme. We understand the importance of ensuring a homely feel at Taptonholme and ensuring dignity. Thank you for your comments regarding the COVID situation.


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Review from Caroline B (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Taptonholme for the past year. The care and love she receives from the staff is exceptional. She has Dementia but because this care and compassion is very happy and settled. The environment is very welcoming and the facilities are excellent. The communication from staff
is second to none and a comfort to know my mother is in safe hands.
I feel very fortunate to have my mother in such a lovely place as is Taptonholme and would highly recommend to others.

Reply from Karen Walker, Manager at Taptonholme

Thank you so much for your support through your review of Taptonholme. Your mother is a pleasure to care for and brings delight to everyone with her musical abilities and the kindness she shows to others.


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Review from Ruth W (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a small, extremely welcoming, friendly and caring Home. My mum is so settled here. The staff are a stable team with a great deal of experience, they show great kindness and professionalism in dealing with my mum who has complex needs.
Although she has not been here very long, we have seen
a huge transformation in her well being and condition, she looks so much better. It is clean both in the home and in the outside spaces.
The manager and deputy manager have been so helpful and patient in steering us through the complexities of placements and the general care system. There is an emphasis on care and laughter and my mum loves the staff and the other residents.

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Review from L B (Daughter-in-law of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Taptonholme is a small home with a family atmosphere. The home is always sparkling clean, the residents seem comfortable and the staff attentive. The staff respond not only to the needs of the residents but also their visiting relatives, often offering cups of tea. The staff are always courteous and
pleasant and demonstrate infinite patience with the residents.

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Review from Pauline D (Daughter of Resident) published on 24 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living in Taptonholme for over a year. It is a very friendly home. My mother is happy and content. The staff are very caring. I am always made to feel welcome and I find the staff very approachable. It is a small home and there is a great sense of community between the residents,
staff and family. I am happy with the home.

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Review from Richard M (Son of Resident) published on 9 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had Alzheimer's and was cared for by the staff team at Taptonholme for the last four years of her life. The staff remained virtually unchanged throughout that time (which I think tells you everything about how the home is managed) and everyone, no matter what their role, treated mum with absolute
dignity and respect. Mum's illness could be very upsetting for her at times, but all the staff had the upmost patience and gave her all the time she needed. My sisters and I had cared for mum ourselves prior to her moving to Taptonholme and we wanted to get that difficult decision right for her. We looked at number of other homes, but Taptonholme was head and shoulders above the rest. It's in a brilliant setting, has a welcoming, friendly atmosphere, it's not too big and it's greatest asset - the staff team. I felt a real sense of comfort knowing that mum was well cared for every hour of the day and I now feel that those last years spent at Taptonholme were the happiest of her life.

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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Taptonholme is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Taptonholme is calculated as follows: ( (114 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Taptonholme is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Taptonholme

What types of Care is Taptonholme registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Taptonholme provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Taptonholme have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Taptonholme?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Taptonholme to the centre of Sheffield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.