Alexander House

Savile Park Road, Halifax HX1 2XH
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9.6 6 Reviews
  • Alexander House, Halifax
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Care Provided by Alexander House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Katie Gregory (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Alexander House

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
  • (these prices are only a guideline, please contact Alexander House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access
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Alexander House Reviews (6)

9.6

Alexander House has a Review Score of 9.6 (9.557) out of 10, based on 6 reviews in the last 2 years. Over all time Alexander House has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
0
4
6
0

Review from Karen P (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a short stay at Alexandra House after a long stay in hospital. The care team were fabulous. He really enjoyed the food during his stay. My dad wanted to go home, and the staff supported him to be independent again.
Great care great team.

Reply from Melissa Armitage, Bed Manager at Alexander House

Thank you for your review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


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Treated with Dignity

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Review from Julie W (Daughter of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has dementia and was so confused when he first went into Alexander House, but after 6 weeks he had settled down and seems to enjoy it. The staff are amazing with him (he can be difficult at times). The food is great and also the snacks that they are always eating. I can't thank them enough, it
makes me feel a lot better knowing he's in good hands. There's always things to do during the day, the ice cream van came the other week and also baby lambs came. The manager always has time for a chat, so a big thank you to everyone for looking after my dad.

Reply from Melissa Armitage, Bed Manager at Alexander House

Thank you for your review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Carol B (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been in Alexander House for 18 months, the manager and her wonderful staff are nothing short of angels on earth. Not only do they cater to the resident's needs, but also take time out of their busy schedules to help and reassure the families of those who live there. The addition of a member
of staff recently is a bonus! Mum loves the pamper sessions, the games, the crafting, the visits from the chicks and the lambs. Keep doing what you’re doing #Team - you’re doing a great job!

Reply from Melissa Armitage, Bed Manager at Alexander House

Thank you for your review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Christine F (Wife of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was taken to Alexander House temporarily after a fall, he struggled to walk without assistance mainly because of dementia. The facilities and staff were first class and each day there was a different activity to keep the residents active, sadly he had to leave as a permanent place became
available at another care home, I would highly recommend Alexander House to anyone looking for a care home!

Reply from Melissa Armitage, Bed Manager at Alexander House

Thank you for your review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Martyn W (Son of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad initially went into Alexander House for 3 weeks of respite care whilst I was on holiday. On my return, Dad asked me if he could stay permanently as he felt much safer with 24-hour care. At home, he was very anxious about falling. This told me that in the initial 3 weeks, he was happy with the
environment there.
The staff are very friendly, they make everyone feel welcome and it is evident that the ethos is one of care and dignity. Sadly after another three weeks, my Dad fell very ill and he passed away at the home. I cannot praise the staff enough for the way they cared for him in this difficult time and also for the care and respect they showed to my family, nothing was too much trouble. Dad slipped away peacefully, he could not have been better looked after.

Reply from Melissa Armitage, Bed Manager at Alexander House

Thank you for your review and comments, we really appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Glen C (Son of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95 and 89 year old parents were booked into to Alexander House for 2 weeks respite while we made alterations to their house.
My Father has very limited mobility and poor eyesight and his needs well perfectly catered for.
The staff are first class. Very professional, friendly and couldn`t do enough
to make their stay as comfortable and as safe as possible.
Visitors were welcomed and always offered tea or coffee on arrival.
I would have no hesitation recommending Alexander House as a safe and caring environment for the elderly.

Reply from Melissa Armitage, Bed Manager Lead at Alexander House

Thank you for your review and comments, we really appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Alexander House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Alexander House is calculated as follows: ( (66 Excellents x 5) + (3 Goods x 4) ) ÷ 69 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Alexander House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Alexander House

What types of Care is Alexander House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alexander House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alexander House have?

There are 20 Single Rooms.

What are the Facilities & Services at Alexander House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access & Residents Internet Access are some of the Facilities & Services.

How far is Alexander House to the centre of Halifax?

0.9 mile(s) as the crow flies, distance by road may be significantly further.