Rastrick Hall & Grange

Close Lea Avenue, Rastrick, Brighouse HD6 3DE
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9.1 56 Reviews
  • Rastrick Hall & Grange, Brighouse
Rastrick Hall & Grange in Brighouse has 79 en-suite bedrooms.

Residents can enjoy arts and crafts, gardening, exercise classes, cinema nights etc.

Trained, friendly staff deliver care with dignity.

Meals provided have fresh, seasonal, and locally sourced ingredients.

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Care Provided by Rastrick Hall & Grange

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vicki Harrison (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Rastrick Hall & Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,205
    • Self-Funded Residential Dementia Care from £1,285
    • RESPITE Self-Funded Residential Care from £1,205
    • RESPITE Self-Funded Residential Dementia Care from £1,285

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact Rastrick Hall & Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors Welcome


  • Parking

  • Onsite car park.


Rastrick Hall & Grange Reviews (56)

Total of 56, showing 1-20
9.1

Rastrick Hall & Grange has a Review Score of 9.1 (9.070) out of 10, based on 24 reviews in the last 2 years. Over all time Rastrick Hall & Grange has 56 reviews.

Overall Experience

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Date Published

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Review from Neil L (Relative of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Entrance and exit security worked
Staff were helpful and friendly and attentive to residents.
The dayroom was peaceful and well staffed.
The bedroom was clean, and adequately sized.
The home was warm throughout and my relative says that she enjoys the food.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the hard work that goes into making Rastrick Hall & Grange a great place to live .


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Review from Brenda Y (Daughter-in-law of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always happy and helpful and friendly.
Staff interact well with all residents.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the excellent Rastrick Staff team . We're very proud of them .Your kind words are greatly appreciated and I will of course pass them on to the team .


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Review from Victoria F (Granddaughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice, caring staff. My nanna is fed well and seems happy in herself.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you so much for your kind words and for taking the time to share your feedback. We are so pleased to hear that your Nana is well looked after and that you are happy with her care. It means a great deal to us that families feel confident and reassured about their loved one's well-being


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Review from L L (Son of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has settled in brilliantly, coming up to almost twelve months since he moved in. It's a huge relief for me knowing my Dads needs are being met. He is happy which is clear for me to see through him showing his funny personality and he has bonded well with staff, particularly the deputy managers.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for your lovely review! We are delighted to hear that you and your family are happy with the care and support we provide. We are committed to providing the highest standards of care and will continue to strive for excellence.


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Review from George B (Resident) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good carings

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the home team.


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Review from M D (Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time here has been a happy one. The staff are hard working and very friendly which makes the difference.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to review our home . It is our privilege to care for you .Your kind words will of course be passed on to the Rastrick Hall & Grange team .


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Review from Sophie J (Granddaughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rastrick Hall and Grange meet all the needs of my Grandma who has advanced dementia. It is approaching the 2 year mark of my Grandma being in the care home and I visit on a weekly basis. Over this time period the carers and nurses have developed a relationship with my grandma, they are able to explain
what they are going to do e.g personal care. The explanations help to keep my grandma calm. On some occasions I have arrived whilst the carers are completing some personal care and I've heard them signing from the corridor, again singing and music helps to keep my grandma calm and happy during her personal care.
I feel comfortable approaching staff with any concerns I may have and trust they will be dealt with in a satisfactory manner. I feel having a clear route of communication with staff is important as my grandma is unable to raise or express concerns herself.
Overall I'm pleased with the care Rastrick Hall and Grange provide.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Many thanks for taking the time to review our home . It is a pleasure to care for your Grandma and we know she looks forward to your regular visits . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Family .


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Review from D G (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had some concerns about mums dress and feel that i was able and did put things in place with management support to resolve this issue ,i have always suppled clothes shoes and monies for mums personal care from mums money ,
Mum says she is loved and enjoys her meals which is reassuring
, even with the her complex needs she seems content and happy in her surroundings , i have seen improvements in the home over the last few months which have been very noticeable.

Reply from Paul Millar, Cliengt Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall team


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Review from Helen J (Granddaughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident team and regular bank staff are great with Gran, she is calm and relaxed with all of the team. They will put in the TV, or music to ensure Gran has something to listen to. The team are all very warm and friendly and extremely approachable. If we have questions we never feel we are a bother.
The team ensure high standards of care at all times.
It is a shame we can not mention individual carers as the team really do go out of their way to ensure Gran is well cared for.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home , particulalry recognising the fabulous efforts of the staff team . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick family.


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Review from Louise J (Granddaughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the care and service provided. The staff are always approachable, friendly, and willing to assist with any queries we may have, fostering a positive and open relationship. They demonstrate great patience and compassion in their interactions with our resident, ensuring
they feel comfortable and well-supported. Additionally, the rooms are cleaned regularly to a high standard, maintaining a fresh and welcoming environment. We truly appreciate the dedication of the team and the excellent care they provide.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home. and recognising the hard work , care and passion that has gone into making Rastrick Hall & Grange the success it has become . Your kind words are greatly appreciated and i will of course pass them on to the Rastrick family .


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Review from Anjum M (Wife of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Under new management I believe the home is starting to see results. We are all quick to criticise but not praise. It's not an easy job for management or staff but I am seeing progress.
Keep up the good work!

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the hard work the Rastrick Hall & Grange team have put into the home , Your kind words are greatly appreciated and I will of course make sure they're shared with the home staff.


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Review from Dawn H (Daughter of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a safe, warm and comfortable environment for mum.
Staff have a friendly rapport with mum and they understand mum's health issues, her personal care/support needs and social preferences. They show mum kindness and treat her with respect.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I wlll of course pass them on to the Rastrick family.


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Review from G S (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good to see the care home picking up keep up the good work everyone.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thanks you for taking the time to review our home and recognising the positive changes that have been made .Your kind words are greatly appreciated and I wil of course pass them on to the Ratsrick team .


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Review from J G (Husband of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both myself and our four sons agree that we are very satisfied with the care and treatment of my wife and their mothers. She is treated with dignity and understanding.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for taking the time to review our home. It is our pleasure to care for your wife. Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall & Grange family.


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Review from B F (Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for taking the time to review our home.


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Review from Lorraine S (Daughter of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first time we had used Rastrick Hall and Grange Care Home but Dad settled in immediately!
Dad has late Alzheimer's with complex needs although he is hyperactive, always on the go with significant sundowning.
The staff were lovely and on collecting him it was obvious the working relationship
and affection between them. He was kept engaged most of the day, and they took him out for walks and a trip to Brighouse.
We were made aware that there is a relatively new manager and it appears to be a well-run care home. This new manager is lovely, efficient and a pleasure to deal with. The staff and other residents we met appeared to be happy, content and well cared for.
I would have no hesitation in recommending and using Rastrick Hall and Grange for all his respite needs. In fact, we have just booked his next little holiday.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Dear Lorraine, many thanks for taking the time to review our home. We are delighted that your dad settled in so well and enjoyed his stay with us. Your kind words are greatly appreciated and I will of course pass them on to the Ratrick Hall family.


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Review from Jane O (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad received was very good. He was very confused and upset at times. The carers, and deputy manager, were very patient with him and did all they could to make him comfortable, particularly at the end of his life when he was receiving end-of-life care for a week. My mum was always made to
feel welcome as she visited Dad every day during his four-month stay. The kindness shown to her was also extended to the rest of the family during what was a difficult time. I would like to thank the staff.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for your kind words. It was a privilege to care for your Dad and he is sorely missed.
I will of course feed this review back to the Rastrick Hall and Grange Family.


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Review from Carol B (Wife of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My husband was a resident for over 2 years when it was owned by another provider. He was very happy and contented for at least a year, then with the constant changing of managers the treatment and care went down significantly, and on several occasions, we found him in very unhappy situations which gave
me and my family a lot of upsetting concerns. Just recently our concerns were confirmed when for no apparent reason he was sent to the hospital. From the information that we were able to gather this was a way of means to remove him as a resident from the home, this was confirmed when the home refused to have him back. That caused a dilemma of having to find another home. This has now been achieved and he's now at another home. We as a family are delighted that he is out of the Grange. The carers were great but even they're not that happy with the conditions that are evident with the running of the home.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. We are sorry that your experience recently has been a negative one and would welcome the opportunity to discuss the points raised directly.


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Review from Mark O (Son of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad moved into Rastrick Hall and Grange in August 2023. The care he received was very good - the staff were very caring and kind. He was well looked after, and the food was of a good standard. Dad went into end-of-life care at the end of November and has now unfortunately passed away. However, the
care and kindness he and all his family received in his final days from all the staff was way above our expectations and above and beyond what they needed to do to fulfil the requirement of "doing their job". For this, we give them our heartfelt thanks and best wishes.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Dear Mark, many thanks for taking the time to review our home. It was a pleasure to care for your dad, and he is missed by all. Your kind words are greatly appreciated, and I will, of course, pass them on to the Rastrick team.


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Review from Ann R (Niece of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt and cousin have both received excellent care since they went to live there earlier this year.
The staff are all caring and kind and often go over and above what would be expected, keeping us informed of any issues and really looking after them both.
The ethos of the home is one of kindness
and compassion.
Many thanks.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for taking the time to review our home. It is a pleasure to care for your family members. Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall & Grange family.


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Current Review Score: 9.1 (9.070)

Overview of Review Score

The Review Score of 9.1 (9.070) out of 10 for Rastrick Hall & Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.070 for Rastrick Hall & Grange is calculated as follows: ( (122 Excellents x 5) + (94 Goods x 4) + (26 Satisfactorys x 3) + (10 Poors x 2) + (19 Very Poors x 1) ) ÷ 271 Ratings = 4.07

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rastrick Hall & Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Vicki Harrison

Job Title: Home Manager

Joined: 2024

I have worked in Social Care since I was 15 years, old doing work experience from school and then immediately joining once I had finished my education Starting as a Carer I eventually worked my way up to Home Manager achieving NVQ Level 5 in healthcare leadership and management and NVQ Level 3 in End-of-Life Care
I am honoured and excited to be the Home Manager at Rastrick Hall & Grange and I aim to ensure that the core values we hold dear are upheld and built upon.


These Are: -
To Always
- Put the residents first
- Be Caring
- Be Approachable
- Be Respectful
- Build Open and Honest relationships
- To pursue growth and learning


Ensure that the highest standards of care are given away from Rastrick Hall & Grange, any spare time is Family time, 2 Children and a husband keep me busy and active.


Frequently Asked Questions about Rastrick Hall & Grange

What types of Care is Rastrick Hall & Grange registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rastrick Hall & Grange provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rastrick Hall & Grange have?

There are 79 Single Rooms.

What are the Facilities & Services at Rastrick Hall & Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rastrick Hall & Grange to the centre of Brighouse?

0.6 mile(s) as the crow flies, distance by road may be significantly further.