Onsite car park.
Rastrick Hall & Grange has a Review Score of 8.2 (8.153) out of 10, based on 12 reviews in the last 2 years. Over all time Rastrick Hall & Grange has 44 reviews.
Review from J D (Son of Resident) published on 29 August 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Joanne Davey, Home Manager at Rastrick Hall & Grange
Many thanks for taking the time to leave a review for Rastrick Hall & Grange, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. I am also pleased to hear that you find the staff welcoming and friendly and that you would have no hesitation in recommending our home.
Kind regards Home Manager
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne T (Daughter of Resident) published on 28 April 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Joanne Davy, Home Manager at Rastrick Hall & Grange
Thank you so much for taking the time to review Rastrick Hall & Grange. Our staff always try their very best to ensure all residents are looked after to a very high standard and that our staff are professional, this is something we do pride ourselves upon. We appreciate that you took the time to mention that you felt your dad was comfortable within the care home and it was a happy atmosphere. Kind regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Son of Resident) published on 27 January 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda W (Daughter of Resident) published on 7 August 2015
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.2 (8.153) out of 10 for Rastrick Hall & Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.847 for Rastrick Hall & Grange is calculated as follows: ( (71 Excellents x 5) + (22 Goods x 4) + (15 Satisfactorys x 3) + (10 Poors x 2) + (19 Very Poors x 1) ) ÷ 137 Ratings = 3.847
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.306 Points relating to the number of positive Reviews for Rastrick Hall & Grange is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 8 Positive Reviews ÷ 15.8 = 0.506
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Apr 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2024
I have worked in Social Care since I was 15 years, old doing work experience from school and then immediately joining once I had finished my education Starting as a Carer I eventually worked my way up to Home Manager achieving NVQ Level 5 in healthcare leadership and management and NVQ Level 3 in End-of-Life Care
I am honoured and excited to be the Home Manager at Rastrick Hall & Grange and I aim to ensure that the core values we hold dear are upheld and built upon.
These Are: -
To Always
- Put the residents first
- Be Caring
- Be Approachable
- Be Respectful
- Build Open and Honest relationships
- To pursue growth and learning
Ensure that the highest standards of care are given away from Rastrick Hall & Grange, any spare time is Family time, 2 Children and a husband keep me busy and active.
