Sandholme Fold

Sandholme Crescent, Hipperholme, Halifax HX3 8LP
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9.7 58 Reviews
  • Sandholme Fold, Halifax
Anchor's Sandholme Fold is located in a quiet residential area of Hipperholme. It is close to the centre of Halifax, with good transport links to surrounding areas, whilst being close to green spaces such as Woodhead Park and Shibden Park.

The dedicated care team creates detailed care plans for customers by taking the time to get to know individuals and working with them and their loved ones. Sandholme Fold continues to welcome new residents.

Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff. Residents are able to access services such as hairdressing within the home.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Sandholme Fold

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Rachel Riding (Manager)
  • Admission Criteria
    • Please contact Sandhome Fold directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Sandholme Fold

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Sandholme Fold will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Sandholme Fold to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Sandholme Fold.


  • Parking

  • Onsite parking is available, including disabled spaces.


Sandholme Fold Reviews (58)

Total of 58, showing 21-40
9.7

Sandholme Fold has a Review Score of 9.7 (9.656) out of 10, based on 34 reviews in the last 2 years. Over all time Sandholme Fold has 58 reviews.

Overall Experience

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Date Published

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Review from M S (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very settled at Sandholme Fold. The staff are very caring and they have become accustomed to my mum's needs and her medical condition. She does not have the best appetite and meals are not always to her liking, but there are always other options of food and snacks available. We appreciate
the care and love that is shown to my Mum any issues are dealt with quickly and efficiently and staff do their utmost to make her time at Sandholme Fold happy and safe, we are grateful to have found it.

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Review from Lynn H (Daughter of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Sandholme for many years now. Staff have always treated mum as an individual, understood her mental health issues, and respected her way of wanting to live. Over the last couple of years mums physical health has deteriorated and her care needs have increased significantly.
These needs have been met well by all staff including managers, team leaders, care staff, admin, laundry, kitchen ,handyman and cleaners. Sandholme has an amazing group of staff, many who have been there for long periods, who treat mum with care, compassion, kindness, dignity and respect. They show a loving manner to mum and always manage to bring a smile to her face. The home is always clean and tidy, has lovely green surroundings, good food, and a warm welcome always awaits visitors. Staff are always available to discuss and address any concerns, and the managers door is always open.
A big thank you to all the team at Sandholme, your hard work and caring attitudes are appreciated.

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Review from Michael S (Son of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Sandholme Fold on 21/5/24, he was greeted in to the care home with open arms, while he was there he had a lovely room and very helpful and friendly staff, it took him a couple of days to settle in but once he had time to see what the care home offered to him he was very happy, his
wife had been taken into hospital after a fall so he needed to be cared for and looked after as he has got a disability (right arm missing ) he is a very quiet person who keeps himself to himself so he enjoyed the care the staff gave him and the meals they provided, this definitely opened his eyes to the care home living. I would like to thank all the staff at Sandholme Fold, he left on 10/6/24 to move to a different care home to join his wife. Thank You for looking after him in a great way.

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Review from John H (Son of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been at Sandholme for many years. Over the period she has been at Sandholme her health has deteriorated and her care needs have increased significantly. Her dementia has got to the point where she can't really understand what anyone says to her and she can't speak to tell anyone what she wants
or needs.
Over the Covid period, I was concerned at a dramatic weight loss and it seemed to take a long time before this was picked up and acted upon with special supplements in her food etc. My perception is that she lacked support from staff at this time with her eating and needed to have food appropriate to make it easier for her to eat and higher calories.
On more recent visits I believe that Mum is now taken to the restaurant for all meals and support is available for her requirements. Currently the quantity and quality of staff seem to have improved significantly and I don't have any significant concerns.

Reply from Jacky Byrne, Home Manager at Sandholme Fold

Thank you for taking the time to review Sandholme Fold. We are glad to hear that you rate our staff, facilities, care & support, food and drink, and treating our residents with dignity, as good. All of these points are key priorities when it comes to our care, including cleanliness, rooms, management, activities and value for money, and we are always open to recommendations that may improve our care. We support our residents individually, with each resident having their own catered to them, care plan, but if you have any concerns regarding your mothers, I would be more than happy to discuss this with you. I am happy to hear that you don't have any significant concerns anymore regarding our care. If you would like to discuss anything further with me, please feel free to let me know. My door is always open.


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Review from N W (Son-in-law of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, Mum is well cared for at Sandholme, and the home is a nice, safe place for her to live. Some of the staff are friendly and caring, but this is inconsistent. Mum's condition makes it hard to assess the overall care that residents receive. Sometimes we visit, and Mum and her room are clean and
tidy, other times, less so.

Reply from Jacky Byrne, Home Manager at Sandholme Fold

Thank you for taking the time to review Sandholme Fold your feedback is gratefully received. We are happy to hear you feel your mum is well cared for and safe. I will pass on the feedback to the relevant teams regarding staff conduct and the tidiness of your mum’s room. Our team are recruited not only to provide the best care but also for their personal skills, such as kindness and friendliness. Our housekeeping team work hard to keep our home clean and tidy but also must consider resident's wishes and privacy. I am always happy to talk to discuss any issues at a mutually convenient time.


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Review from Victoria N (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Sandholme Fold for 18 months. During this time, Mum has been well cared for by staff who have expertly adapted to Mum's ever-changing needs. Sandholme Fold has many staff who have worked there for several years, and in their words, they consider themselves 'family'. I think
this is very important as a high turnover of staff would reflect an unsettled staff, and this certainly would not be in Mum's best interest. Everyone here is well-acquainted with Mum's character, and many show genuine love and affection for her. Everyone is professional and trustworthy. I have peace of mind knowing that Mum is safe and cosy. Sandholme Fold is clean and relatively modern and is surrounded by trees and gardens. Mum has a beautiful aspect from her room. Thank you, everyone.

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Review from Jane B (Daughter of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has come on in leaps and bounds since arriving at Sandholme.
The care he receives is right for his current needs, and should he require any further help, he just needs to ask.
He is involved with resident committee meetings, which is encouraged.
There are always activities at the home, along
with regular guests, school visits and outings, which he is keen to go on. The reality is that prior to coming to the home, Dad had falls every day at home. Since being at the home, given timely medications, meals encouraged fluids, etc, he has fallen zero times.
The staff are very good. They know their residents. Dad has capacity and has discussed with them if he has concerns. They will endeavour to sort or make relevant referrals. They have a good working relationship with the local GP surgery, who will discuss matters with the home or visit if needed.
After discussing concerns I may have had, I felt reassured by the responses and actions.

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Review from Deborah O (Daughter of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy staff who have time to listen to my concerns about my mother. My mother's room is clean and tidy. There are regularly organised events each week i.e. a choir, keep fit (exercises for the elderly that are not too difficult for them), crafts, bingo and church service. A themed outside event this
year is a Caribbean Summer Fayre, where relatives/friends and staff can interact with the residents and have food and fun. Furthermore, there will be a tombola and other stalls of interest.
My mother reassures me that she is happy at this wonderful care home by the smiles I receive when I visit her. I ask her each time I visit if she would like to come home; she tells me, 'I like it here. The staff are good and care for me'.
The residents enjoy good food and nourishment from the careful planning and attention to detail of what each resident likes/dislikes.
The garden is most suitable for the needs of the residents; clean, safe, an array of flowers, comfy seats and more.

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Review from L R (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care for Mum has always been kind and considerate. The manager and staff are able to reassure the family using their expertise when discussing all aspects of Mum’s health, be it physical or mental. The support staff are also a key element to the good care Mum receives. Thank you.

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Review from Clare H (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Sandholme for over three years now and has vascular dementia. The staff in all areas of running the home work hard in maintaining a homely, safe environment for the residents. The carers are friendly and professional, and the excellent manager is always approachable. Dad doesn't join
in the activities, but there are regular events and things going on - it's great to see local schools getting involved to bridge the generation gap! We are very happy Dad is cared for at Sandholme Fold.

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Review from Roy F (Resident) assisted by family/friend published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The operation at Sandholme Ford reflects in all areas first-class management and leadership.

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Review from V C (Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, well furnished and has a garden to sit in. It has good food. Every room has a TV plus a toilet and wash basin. The rooms are cleaned regularly. Events are organised for us, such as bingo and a visiting artist, to help us improve our artwork. The staff are polite and helpful.

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Review from C B (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff work hard to provide the level of care to make the residents comfortable and as happy as is possible given the circumstances they find themselves in. The home is clean, cheerful and friendly staff are always around.

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Review from Jill B (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been treated with care and kindness since the day she arrived at Sandholme Ford. The manager is excellent and always has time for me and/or my mum. The majority of the staff engaged with me and Mum. I am very happy my mum is in their care.

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Review from S T (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Sandholme in November. She is happy there. The staff are friendly, caring and helpful, and nothing is too much trouble, and they spend a lot of quality time with the residents. The atmosphere is lovely, and there is a lot of fun and laughter. The home is very clean. I have no hesitation
in recommending Sandholme as a care home for any family member.

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Review from Samantha C (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled into Sandholme so well, much better than we expected. The staff are so caring, and it shows in all they do for her. She is happy and content. I now get quality time with her. She was so anxious all the time when she was at home. She recognises who I am and enjoys her time with me; I'm
sure this is down to the reassurance and care she gets at Sandholme.

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Review from Susan D (Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ten out of ten.

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Review from Kathryn W (Daughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is welcoming, and the care team are meeting my mother's care needs. Mum has advanced dementia. They keep myself and my family up to date, and I walk in there as an essential caregiver to ensure Mum's physical and routine baths are given regularly with their help. All managers, carers, domestic
and catering staff are friendly and approachable.

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Review from Lindsey P (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel it is a lovely care home, and I'm very pleased with the standard of care my dad is receiving. All the staff are lovely and always say hello to me. They are all very approachable and accommodating; this has been evident when I have asked for many things sorting for my dad. The team are very flexible
and keen to please my dad when he asks for something different for his meals; he is always accommodated, which is lovely to see. I asked my dad for his view on how he is cared for, and he said "very good", which is a testament itself. Thank you to the team!

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Review from M D (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's now over four years since Mum came to Sandholme Fold. She continues to do well, emotionally and physically - for a 96-year-old - and this is down to the excellent care she receives. The staff have had a difficult time with the ongoing pandemic situation, which of course, affects the vulnerable,
but they continue to give excellent care and compassion and are always friendly and helpful to us. They always manage to make Mum smile, and if you knew how down she had been before coming to Sandholme, you'd see what a difference they've made.

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Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for Sandholme Fold is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.656 for Sandholme Fold is calculated as follows: ( (284 Excellents x 5) + (98 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 401 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandholme Fold is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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