Valley View Care Home

Moor End Road, Pellon, Halifax HX2 0RX
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9.5 6 Reviews
  • Valley View Care Home, Halifax
Valley View Care Home in Halifax offers high quality care.

Care home residents receive care and support with dignity and respect.

Skilled staff support residents and offer them a wide range of stimulating social activities.

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Care Provided by Valley View Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Autism/ASD
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Julie Beverley (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (2)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Valley View Care Home Reviews (6)

9.5

Valley View Care Home has a Review Score of 9.5 (9.451) out of 10, based on 6 reviews in the last 2 years. Over all time Valley View Care Home has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
2
6
6
0

Review from J M (Daughter of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home with such caring staff with amazing activities, home from home living, food and care provided by wonderful people in a beautiful part of Valley View Care Home. Nothing too much trouble.

Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service.


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Review from Jo W (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so lovely to see Dad so happy in the care of the wonderful staff at Valley View Care Home. From sing-a-longs to lollipops in the garden and lovely meals, photos shared on social media are so precious to see. Though I don't live close by, every time I visit, the care home staff are so welcoming
and Dad always tells me it's 'very good' there. The staff really work hard to make sometimes difficult times as pleasant and happy as possible.

Reply from Julie Beverley, Deputy manager at Valley View Care Home

Thank you for your review Jo and your lovely words. Your dad is always very happy and content. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service.


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Review from Joanne H (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Valley View provides a welcoming and homely environment for both residents, families and visitors. The staff are fantastic, very friendly, providing exceptional care and professionalism at all times. Both staff and management are approachable, always helpful and respond promptly to queries. The food
is excellent, providing a varied choice of home-cooked meals and snacks. A homely atmosphere gives reassurance when visiting my mother, knowing she is cared for, and the staff adapt to her care when meeting her needs. An excellent choice of care home. Thank you very much to all the staff, you are truly appreciated.

Reply from Julie Beverley at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service.


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Review from S F (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been living in Carton House since October, she has been diagnosed with Alzheimer's and often gets confused. The staff are very calm with her, she is well looked after, her room is always clean and she is eating better. There are some activities and planned outings, there is a monthly activity
sheet on the notice board alongside pictures of the residents enjoying themselves.

Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service.


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Treated with Dignity

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Review from Vivien C (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Valley View since February and is happy and settled after initially struggling as she wanted to return home. Staff are attentive and caring and act on all information and concerns brought to their attention. Medical issues have been dealt with appropriately and swiftly and I would
recommend this home without reservation.

Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you Vivien for your lovely review, we are so happy Mum has settled and is happy at Valley View, Your feedback is paramount to us and your positive feedback will be given to our wonderful team. Thank you again.


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Review from D D (Son of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely relaxed atmosphere. Great staff always on hand to answer any queries and nothing is too much trouble. Mum is well looked after, couldn't fault the home. Definitely would recommend, really like that you get one-to-one care and there's few residents.

Reply from Julie Beverley, Registered Manager at Valley View Care Home

Many thanks D for the review. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service. Thank you again.


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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Current Review Score: 9.5 (9.451)

Overview of Review Score

The Review Score of 9.5 (9.451) out of 10 for Valley View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Valley View Care Home is calculated as follows: ( (58 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 67 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Valley View Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Valley View Care Home

What types of Care is Valley View Care Home registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Valley View Care Home provide?

Day Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Valley View Care Home have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Valley View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Valley View Care Home to the centre of Halifax?

1.9 mile(s) as the crow flies, distance by road may be significantly further.