Aden View Care Home has a Review Score of 9.8 (9.843) out of 10, based on 13 reviews in the last 2 years. Over all time Aden View Care Home has 51 reviews.
Review from Adam C (Regular Volunteer) published on 30 January 2025
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for all your time and hard work within Aden View you have been an exceptional Volunteer, and we hope this continues having such good support from the community.
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Review from Tracey S (Daughter of Resident) published on 30 January 2025
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you so much for taking the time to complete a review and say such lovely words. I will forward your feedback to our team. It is always nice to share the positive feedback :)
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Review from L B (Friend of Resident) published on 21 January 2025
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for coming to our Christmas market. The support from visitors was amazing. We enjoy reading your kind words and we hope you visit again.
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Review from Audrey W (Daughter of Resident) published on 13 January 2025
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you so much for your kind and thoughtful words at such a difficult time, We really appreciate them. Thank you for giving us the pleasure of caring for your dad, he was a true gentleman and had a fantastic bond with the team and others, always gave a dance move that made everyone smile.
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Review from J H (Niece of Resident) published on 19 September 2024
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you so much for your beautiful kind words. We try and take pride in the work we do at Aden View. Your feedback means a lot to the team thank you for taking the time leaving the review.
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Review from A W (Son of Resident) published on 6 September 2024
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for the kind words and great review. We appreciate you taking time to do this. Kind regards.
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Review from Sharon S (Daughter of Resident) published on 3 September 2024
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for the review, its always lovely to read the kind thoughts and comments from our relatives. Thank you for taking time to complete a review.
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Review from Peter M (Husband of Resident) published on 7 August 2024
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for taking the time to leave us a review. We value your comments, and we are always happy to help.
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Review from M W (Daughter-in-law of Resident) published on 6 August 2024
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Reply from Kimberley Mckay, Manager at Aden View Care Home
It's our pleasure to support and care for your Mother-in-law and all the other residents within our care home. Thank you for your warm and welcoming review. Your kind words mean a lot to us all.
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Review from Jeanette C (Friend of Resident) published on 7 December 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for taking the time to leave such a a lovely review, it's always a pleasure to see you.
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Review from Brian D (Husband of Resident) published on 7 December 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
It's our pleasure to support and care for your wife and all the other residents within our care home. thank you for your warm and welcoming review.
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Review from L A (Friend of Resident) published on 20 October 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for such a lovely review and taking the time to complete this for us. We appreciate the positive comments and feedback.
Kind regards, all the team at View.
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Review from Mark O (Son of Resident) published on 13 April 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for taking the time to leave a lovely review. We hope you stay in touch, it was a pleasure to have the opportunity to support your mum.
Kind Regards, all the team at Aden View.
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Review from Yvonne S (Daughter of Resident) published on 27 February 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for taking the time to leave such a lovely review, Yvonne. It's always nice to see positive feedback.
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Review from J B (Son of Resident) published on 19 January 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for such a heartfelt and lovely review. The team at Aden View really do appreciate the recognition of their hard work. We are so grateful for your kind words. Thank you for all your help and support. Also, take care and keep in touch.
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Review from K D (Daughter of Resident) published on 5 January 2023
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for taking the time to leave us a review. I will share your lovely comments and feedback with our team. Happy New Year.
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Review from Gareth S (Son of Resident) published on 30 August 2022
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you, Gareth for your kind and heartwarming words. We certainly took pride in caring for your mum and dad and this was an absolute pleasure. Thank you for giving us the opportunity and don't forget we are here if you need anything. Keep safe and take care. Kind regards, Kim and all the Team at Aden View.
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Review from J W (Daughter of Resident) published on 29 June 2022
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you for taking the time to leave a lovely review, we appreciate your kind words. I will ensure this is shared with the team. Take care and we hope to see you again soon.
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Review from Mike H (Son of Resident) published on 27 June 2022
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Thank you so much, Mike, for the lovely review and kind words. Thank you for giving us the opportunity to support your mum. Take care and I'll see you soon.
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Review from Wendy M (Daughter of Resident) published on 21 June 2022
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Reply from Kimberley Mckay, Manager at Aden View Care Home
Aww, Wendy thank you so much for the kind words, it's lovely that what we do is noticed and shared. We are an extended family and would be happy to help in any way we can. And again thank you so much.
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The Review Score of 9.8 (9.843) out of 10 for Aden View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.843 for Aden View Care Home is calculated as follows: ( (129 Excellents x 5) + (24 Goods x 4) ) ÷ 153 Ratings = 4.843
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aden View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Feb 2024
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Job Title: Home Administrator
Joined: 2003
I joined care originally in 1996 as a care assistant, then moved to Aden View in 2003 where I was a full-time care assistant. I applied for the home administrator position in 2009 and have been the admin since then, I have NVQ level 2 in Health & Social Care and level 3 in Business Administration.
Job Title: Activity Coordinator
Joined: 2019
I have worked at Aden View for nearly 5 years in total. I joined in 2019 supporting the kitchen team before taking on the activity coordinator position in January 2024. I have always worked in the care sector, starting with caring for my mum at home before she passed away, I then worked in elderly care and also in supported living looking after clients with different complex needs. I’ve held senior positions and have care certificates plus NVQ levels 2 and 3 in care and completed all mandatory training.
Job Title: Senior Care Assistant
Joined: 2016
I have many years of experience working in various care settings since leaving school. I have held various roles since the age of 21, from domiciliary leading up to Senior Care. I joined Aden View as a senior in 2016 and I am still here enjoying my work! I have become a Trainer in moving and handling and have NVQ levels 2 & 3 in Health and Social care.