Longroyds & Pilling House Care Home

Pilling Lane, Skelmanthorpe, Huddersfield HD8 9EQ
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9.4 34 Reviews
  • Longroyds & Pilling House Care Home, Huddersfield
Longroyds & Pilling is situated in 3 acres of parkland, up a sweeping driveway. Separated into two homes, boasting the ambiance of old world charm. There are independent living apartments beside the home, which offer close care for those who are not yet ready for a 24 hour care environment, but with the peace of mind of having help when needed.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and carers pride themselves on continuing that support to residents and their families from the moment they contact throughout the whole of their stay.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

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Care Provided by Longroyds & Pilling House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracy Keenan (Manager)
  • Admission Criteria
    • Ages from 18 to 155
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Longroyds & Pilling House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,166
    • Self-Funded Residential Dementia Care from £1,166
    • RESPITE Self-Funded Residential Care from £1,166
    • RESPITE Self-Funded Residential Dementia Care from £1,166

  • Private fees are consistent for all care needs, we are a Dementia friendly home and offer full support for both residential and residents living with Dementia. The home accepts local authority and does not have a top up. Included in the fees are the care given, and all food and activities. Residents are required to pay for podiatry, hairdressing, toiletries, newspapers etc, and a hairdresser visits the home once a week and podiatrist every 5-6 weeks.
  • (these prices are only a guideline, please contact Longroyds & Pilling House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Longroyds & Pilling House Care Home Reviews (34)

Total of 34, showing 1-20
9.4

Longroyds & Pilling House Care Home has a Review Score of 9.4 (9.435) out of 10, based on 9 reviews in the last 2 years. Over all time Longroyds & Pilling House Care Home has 34 reviews.

Overall Experience

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Date Published

34
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25

Review from Anne B (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a full time resident at Longroyds & Pilling House Care Home during October after no longer being confident enough to remain in her own home. The entire team from the outset have been wonderful, caring, compassionate and understanding. Mum is known and cared for as an individual, not a room
number and has settled in remarkably well considering she'd lived in her marital home for almost 60 years. Mum's room is beautifully decorated in a homely style with good views of the leafy grounds full of bird life and squirrels, however she spends most of her time in the lounge and dining room in the company of the other residents. I couldn't have hoped for a better place for Mum to spend her twilight years in the knowledge that she is being well looked after, is safe and has good hearty and varied food. There is always something going on in the home with plenty of arranged activities and it's lovely to see so many smiles on the faces of both the staff and the residents. 100% the right place and highly recommend.

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank you so much for your wonderful review, which I will pass on to the whole team here at Longroyds and Pilling, it's great to know that you feel you made the right decision and I know from our first meeting that it was not one that you took lightly, and after our conversations I know you feel Mum is settling into her new home well and thriving, again thank you for all your support and kind feedback, fondest regards, Tracy and the team.


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Review from E L (Daughter of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Pilling House provided respite care for my father for 2 1/2 weeks in May 2024. They were wonderful from start to finish. They provided a fantastically high level of care of my dad throughout his stay and made sure he was safe and comfortable. His medication was delivered accurately and on
time. His room was very recently redecorated and was a really lovely bright and clean room. Thank you so much to the whole team there and we wouldn't hesitate to use Pilling House for respite care for my father again in the future.

Reply from Tracy Keenan, Home Manager at Longroyds & Pilling House Care Home

Thank you so much for your kind review, looking after Dad was a pleasure and we are glad that you feel comfortable enough for him to come back to us in future if required. Best wishes from all the team here at L&P.


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Review from M H (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Pilling House Care Home last year for respite care but is now a permanent resident due to needing more care. We also knew that after being there before, she was relaxed and happy, so we had no regrets when Mum had to be permanent. The staff are kind and pleasant and very welcoming,
this has made my family feel that we have made the right choice.

Reply from Tracy Keenan, Home Manager at Longroyds & Pilling House Care Home

Thank you so much for your kind words, it gives us great confidence to know that family are happy with the care that we provide their loved ones and appreciate your time in giving us such lovely feedback. It is our great pleasure to be able to provide a home from home where everyone feels welcome, from all the team at L&P.


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Review from Stephen H (Son of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mother-in-law had been a resident at Pilling House for four years I had no hesitation when my mother needed the extra care due to the excellent service. My mother had settled in well with the added bonus of Pilling being her home village and knowing some of the staff. The staff are excellent,
very caring, respectful and truly professional.

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank you for this fabulous review. I will pass on to the staff what a great job they are doing and we are so glad that you are happy with Mum's care; she is a little gem, and we are so glad you chose our home and Mum has settled in so well and has enjoyed getting to know new friends. Once again, thanks again, and we look forward to seeing you soon with your cheery smile, from all the team.


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Review from R J (Friend of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live close to the care home and there is always something fun and enjoyable going on for the residents and their families.
Each year they plan event days like a summer fayre, which includes different stalls and bake sales, as well as face painting and visits from the ice cream van! - always including
the village community where possible.
After attending the events myself I can say there is a variety of activities to include the whole family.
I am sure the residents enjoy these event days as it encourages their loved ones to visit their home.
10 out of 10 for the effort that goes into the planning and preparation to make sure everyone attending has a great time!

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank you for your great review, we look forward to all the people who visit our homes and enjoy the diverse programme of events, and especially enjoy the events that involve coffee and cakes but we recently enjoyed learning how to do flower arranging through a very kindlLady local to the village.


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Review from P S (Daughter of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful home on pleasant grounds, the welcome from the staff was warm and welcoming which instantly put my mum at ease. Mum was staying for two weeks respite. The care she received was second to none and I would Pilling House to anyone who finds themselves in what can be an upsetting and emotional
time.

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank you so much for your feedback, we were delighted to have Mum with us and glad that we took some of the anxiety away from a situation that can be a most upsetting time, we hope that everything goes wonderfully in the future and keep in touch, from the team.


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Review from D R (Son-in-law of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice old-style buildings in a lovely setting. Wood panels and decor in keeping with the ear of my father-in-law. The staff are lovely with smiles and good humour. Happy to have found this team of staff and home to look after our gentleman. Many thanks.

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank You for your kind words and appreciation of the staff and the home, it is great to know that we are achieving our goal of making a difference to all of our lovey ladies and gentlemen and that families are in support of us, we like to think of ourselves as one big happy family, mostly smiley family.


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Review from T E (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Pilling House since Christmas 2022. Originally he was at Longroyds. The staff have been friendly and supportive throughout this time, especially as we recently struggled with the death of Mum.
Such an upheaval and change in circumstances was bewildering, scary, and unsettling for
us all. Dad in particular has taken a long time to calm, feel safe, and stop trying to return to his childhood home. During this phase I cannot fault his management and the kindness and compassion and acceptance he is given.

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank you for your kind review, we are glad to know that you hold the home and the staff in such high esteem and grateful for such lovely feedback, it feels like you're part of the family here at Longroyds and Pilling House and we always enjoy your visits.


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Review from H C (Daughter of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent 24 hour care, where we know Dad is safe and very well looked after.
We are made to feel very welcome when we visit.
We are really grateful. Thank you!

Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care Home

Thank you ever so much for this fabulous review and it is our pleasure, feedback is always appreciated and I will pass your kind words to all the team at Longroyds and Pilling.


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Review from J M (Daughter of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had a lovely Christmas which is down to the staff and care she got in Pilling House. She has settled quite quickly which I also think is down to how she is cared for and looked after. She seems to be getting involved in the activities and looks happy whenever I come to see her. She looks
well and is always in clean clothes which is nice to see. Staff are always pleasant and helpful even in the stressful time we are still in because of the pandemic.

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank you for your kind words, and as always I will pass this on to the team!


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Review from David L (Friend of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Longroyds Manager was very helpful and caring. He ensured an admittance to the home speedily. He went beyond what could be expected and ensured a potentially difficult situation was avoided.


All the staff in the home we have met have been courteous, professional, and friendly.


Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank you for your kind words, and it was my pleasure, i will pass on your kind words to the team!


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Review from Ian N (Son of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff that we have met all seem very pleasant and know what they are doing.

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank you for your kind words, as always i will pass this on to the team, in these challenging times its always nice to hear that we are doing thing right.


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Review from L G (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

COVID restrictions have meant we could not go into the home. We had window visits. Until Christmas week then pod visits. Not ideal with a new resident. The care mum received was excellent. She was assessed quickly for things she needed. My only gripe is she didn't have hearing aids in but mum didn't
like them, so will have refused to wear them we will never know. Mum has since passed but was well cared for.

Reply from Daniel Sheard, Home Manager at Longroyds & Pilling House Care Home

Thank you for your kind words, I know Covid-19 visiting restrictions were tough and by far not ideal and we empathise with you completely. I'm sure I can speak for everyone when I say it was an absolute pleasure looking after Mum, I will pass on your kind words to the team. Stay safe.


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Review from Victoria D (Daughter of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The high standard of care and support to my mother gives me peace of mind at a very difficult time in all of our lives due to COVID-19 that she is receiving the very best care and attention that she needs to stay safe.

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank you for the lovely comments, I will be sure to pass this on to the team!


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Review from Barbara B (Daughter of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is well looked after and I feel at ease knowing he is being well fed and his needs attended to.

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank you for your kind words, as always I will be sure to pass this on to the team!


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Review from K B (Cousin of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and management.
Helpful day to day. Caring.

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank You for your kind words, as always, I will be sure to pass this on to the team!


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Review from J W (Daughter of Resident) published on 16 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father settled in immediately. Staff very caring. Father enjoys the food. Staff always helpful, letting me communicate with my father by telephone anytime I wish to do so. No complaints at all about my father's care.

Reply from Daniel Sheard, Home Manager at Longroyds & Pilling House Care Home

Thank You for your kind words, I will be sure to pass this on to our team. While it has been a challenging year all of us strive to make communication between loved ones as accessible as possible. I will be sending out a new newsletter in the next day or two with some updated guidance.


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Review from C S (Daughter of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing Dad into a care home was a difficult decision we have to make, but he has dementia, and we had to come to a point where we needed to keep him safe. The start of the enquiry, the assessment and admission, the staff were extremely supportive every step of the way. Dad is very well cared for, the
staff always keep me informed if there are any concerns and any activates we can join in with. I would highly recommend this home. Excellent!

Reply from Daniel Sheard, Home manager at Longroyds & Pilling House Care Home

Thank you for your kind words, I will be sure to pass this on to the team!


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Review from Michelle M (Daughter of Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum became a resident in July 2020. At first, she was very unsettled, but as time has gone on, she seems happy and settled. She always looks clean and tidy and well dressed. A big thank you to the manager and all his team.

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Review from Tim S (Son of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just returned from my review for my mother with the manager of Longroyd House and a member of staff. She has been there for 6 weeks. I am extremely impressed by the staff's knowledge, professionalism and caring for my mother. The improvement in her physical and mental health is astonishing in
6 weeks. She is socialising with other residents, she is bright, cheerful and her appearance has improved tremendously. Their knowledge of her from the review is remarkable and this is due to their experience working with people with dementia. She is treated with dignity and respect and I cannot fault the staff/home in any way. The food is of a very high standard and she is able to make choices for herself. Her room is extremely clean and homely. The management and staff work well together as a team and this is evident when we visit. I would have no hesitation in recommending this home to friends and family.

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Current Review Score: 9.4 (9.435)

Overview of Review Score

The Review Score of 9.4 (9.435) out of 10 for Longroyds & Pilling House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Longroyds & Pilling House Care Home is calculated as follows: ( (73 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 106 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.765 Points relating to the number of positive Reviews for Longroyds & Pilling House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Longroyds & Pilling House Care Home

What types of Care is Longroyds & Pilling House Care Home registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longroyds & Pilling House Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Longroyds & Pilling House Care Home have?

There are 50 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Longroyds & Pilling House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longroyds & Pilling House Care Home to the centre of Huddersfield?

6.9 mile(s) as the crow flies, distance by road may be significantly further.