The Hawthornes

Mill Lane, Bradford Road, Birkenshaw, Bradford BD11 2AP
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9.6 70 Reviews
  • The Hawthornes, Bradford
Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is easily accessible from the M62 and within easy reach of shops, amenities and public transport.
Each of the 40 ensuite single bedrooms is furnished to a high standard offering residents the chance to enjoy comfort and tranquillity.

At The Hawthornes, providing independence and choice is very important where residents are encouraged to personalise rooms with their own belongings to help them feel at home.
The Hawthornes benefits from pleasant gardens, offering a peaceful and secure environment in which to enjoy the outdoors.

All Highgate Care residents are supported to live an active and fulfilled life. The person-centred care ethos puts health and wellbeing central to everything providing a truly holistic care experience.
The facilities at The Hawthornes allow residents to enjoy other everyday routines that promote independence, from using the communal lounges and activities space, enjoying the gardens or catching up with friends in the dining area.


The Hawthornes has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement. Activities include arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. Each activity is designed to enhance life skills and give a feeling of purpose and self-worth. There will be a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.

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Care Provided by The Hawthornes

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jo Davy (Care Home Manager)
  • Admission Criteria
    • Ages 59+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for The Hawthornes

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,090
    • RESPITE Self-Funded Residential Care from £1,090
  • (these prices are only a guideline, please contact The Hawthornes to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


The Hawthornes Reviews (70)

Total of 70, showing 61-70
9.6

The Hawthornes has a Review Score of 9.6 (9.637) out of 10, based on 26 reviews in the last 2 years. Over all time The Hawthornes has 70 reviews.

Overall Experience

  • 52
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  • 1

Date Published

70
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26
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Review from K H (Daughter-in-law of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With the coronavirus pandemic making visiting Mum impossible, we feel reassured that all the lovely staff are taking good care of Mum. We have had window visits, and Mum looks happy and well.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your kind comments from all the staff at The Hawthornes.


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Review from Anne K (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care our mum receives at The Hawthornes. The staff are kind, caring and lovely to Mum and to us as her family. Recent Covid-19 issues have made contact difficult. Using Skype is difficult and outdoor visits subject to decent weather.

Reply from Joanne Davy, Home Manager at The Hawthornes

Many thanks for your kind words from all the staff at the Hawthornes.


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Review from J J (Daughter of Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Hawthornes for one year. The care she has received has been consistently very good. The people who work there take the time to make the residents feel at home in a clean, comfortable and nurturing environment. My mother is very content there and has a good rapport
with all of the staff. I would not hesitate to recommend The Hawthornes to any family who are looking for a safe and caring home for a loved one.

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Review from M W (Respite Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have recently had two spells of respite at The Hawthornes. My husband had a stroke eighteen months ago which affected his sight and balance and I became his carer.
In January this year, I became ill and had to go to hospital. Our family do not live locally. After a month in hospital,
they decided we needed respite and arranged for us to come to The Hawthornes, where we were made very welcome and stayed for a few weeks. On returning home, I have to return to hospital for a pacemaker to be fitted. My husband returned to The Hawthornes where the staff looked after him. They were wonderful.

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Review from David H (Son of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being transferred from another care home at our request, the level of care, service and overall friendliness from all the staff at Hawthornes has made Mum's transition go smoothly and as she suffers from dementia the support she has been given is commendable. Comparing the 2 care homes sets The
Hawthornes in a much higher category. I cannot give enough praise to all the staff and management on their attitude and care to each resident. The variety of activities is excellent and the weekly visits from the local nursery children is one of the highlights of the week. The standard of food is brilliant with a choice of menus and my Mum always leaves an empty plate. If you are looking for a high standard of care in a cosy and happy environment you will not be disappointed. As you can see I have marked all areas of The Hawthornes as Excellent except for the Rooms and I marked this as Good as although they have en-suite facilities (toilet & sink) they do not have their own shower or bath.

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Review from E L (Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The first thing that strikes is the bright roomy pleasant entrance hall, and all the rest of the home is clean and comfortable. The carers are willing to do whatever they can but the shortage of staff means that they are often stretched beyond their limit. They are pleasant, caring and will do whatever
they can to help. I was on the first floor and the kitchen facilities there are awful. The worktop space is minute and I don't know how the staff cope with dishing food out. There is no boiler provided for tea making. For a residential home, there are several dementia residents and some in bed needing more attention.

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Review from Keith D (Son of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who was 95 when admitted, has been a resident at The Hawthornes since December 2017 and he was very weak weighing only 9st 6lbs, having just come out of hospital after several falls, which to a family was very worrying not being able to leave him for any length of time.
His appearance was
that of a 95 year, old very frail and not looking forward to going in a home.
This month, only 9 months later, I’m glad to say he’s now 10st 7lbs and looking like an 80-year-old.
All this transformation brought about in no small part by the carers at this quite magnificent home.
Although he is chair bound, this doesn’t stop him from going downstairs to see the singers or take part in activities of which there are many.
Also, due to daily baths or bathroom care, he’s a different person enjoying monthly haircuts and visits from the opticians. He now rarely has to see a doctor and is now looking forward to Xmas 2018 and in January he’ll be 97 so to all at The Hawthornes, pat yourself on the back well done.

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Review from D B (Grandson of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice home with friendly, caring staff. They have looked after my grandmother for many years with care and compassion. Overall a great care home.

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Review from Paul S (Son-in-law of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a very welcoming feel when visiting. Very clean, warm and tastefully decorated rooms and other areas. Residents seem happy, well cared for and have many activities during the week to occupy them.
Staff are very approachable, helpful and always seem to be very busy attending to residents needs.
My mother in law seems to be much happier and far better cared for since moving here, compared to her latter years spent living alone with only daily carers popping in for short periods.

Reply from Heather Middleton, Home Manager at The Hawthornes

Many thanks for taking the time to write a positive review for The Hawthornes, all feedback is much appreciated and I will certainly pass your comments on to the team. I am pleased to read that your mother in law is much happier since moving into her new home, we try and provide the best care possible for all of our residents and help them settle in as best we can.
Heather Middleton, Home Manager.


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Review from J N (Son of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the home since March 2017, in my opinion, she has been treated very well. The staff always appear to be helpful and treat mum with respect and dignity. I think the staff show great patience in treating the residents in a good manner, not something I am sure I could do it is a vocation
to work in this environment.

Reply from Heather Middleton, Home Manager at The Hawthornes

Many thanks for your review of The Hawthornes. I am so pleased to hear you feel your Mum has been treated well in the home. Our staff do work hard to maintain a high standard of care and it is lovely to know this has been noted. Kind regards’


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Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for The Hawthornes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.637 for The Hawthornes is calculated as follows: ( (240 Excellents x 5) + (38 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 306 Ratings = 4.637

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hawthornes is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Hawthornes

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Meet the Team (1)

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Joanne Davy

Job Title: Home Manager

Joined: 2020

I have over 30yrs experience in Social care with the last 17 years as a registered manager.


I achieved the Registered manager's award, NVQ level 2
I have previously held the positions of Deputy manager and Care assistant.


I am continually working to improve standards and aim to achieve a better CQC rating for our home, additionally, I aim to build on our community presence and increase our reputation and recommendations.


I have worked in care since I was 17 years old and have seen so many changes over the years but the only thing that has not changed is to believe to treat people with dignity, respect and compassion. This includes Residents, staff, families and friends, I have an open and transparent relationship with all, and my door is always open. I mentor my staff to listen to our residents so we can engage them and help give them the best.


I love to spend my spare time with my Granddaughter, I like reading, cooking and the odd shopping trip.