Priestley Care Home

Market Street, Birstall, Batley WF17 9EN
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9.6 51 Reviews
  • Priestley Care Home, Batley
Priestley Care Home in Birstall offers high-quality residential care as well as respite care.

There are 40 ensuite bedrooms and residents are encouraged to decorate their rooms with personal items so it feels like home to them. There is a beauty salon where residents can go and be pampered and a whole range of activities from arts and crafts to gardening and exercise classes.

Staff are caring and compassionate and are committed to giving person-centred care where the residents' wellbeing is their priority.

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Care Provided by Priestley Care Home

  • Primary Care Categories
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Shelley Ellam (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for Priestley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,055
    • RESPITE Self-Funded Residential Care from £1,055
  • (these prices are only a guideline, please contact Priestley Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Priestley Care Home Reviews (51)

Total of 51, showing 1-20
9.6

Priestley Care Home has a Review Score of 9.6 (9.556) out of 10, based on 20 reviews in the last 2 years. Over all time Priestley Care Home has 51 reviews.

Overall Experience

  • 36
  • 13
  • 1
  • 0
  • 1

Date Published

51
8
10
20
31

Review from Y F (Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son 2 years ago, knocked on Priestley Care Home's door, for that is what it is to me, a home, ever since. I am cared for, warm and happy. The cooks are excellent, I have to have my food pureed to be able to swallow. The doctors are excellent, the senior staff are extremely caring, always at their
best for everybody in our home. My nose is always running, I have Huntington's disease, I use a lot of boxes of tissues.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. It is a pleasure to care for you and you are a much loved member of the Priestley family. Thanks again for your kind words.


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Review from N J (Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They are very kind and helpful. Comfortable.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for you. Thanks again for your kind words.


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Review from M M (Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very good, they do the best they can do for you.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. It is always a pleasure to care for you. Thanks again for your kind words.


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Review from I C (Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find staff are overworked as there are only two members of staff with 20 rooms to look after, I see this every day but still the care goes without saying.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. In respect of staffing levels all Highgate care settings, (Priestly included) are always staffed to a safe level based upon several varying factors. We would welcome the opportunity to discuss this further with you should you like to speak to either of the deputy managers. Your kind comments on the care provided are much appreciated and I will of course pass them on to the Preistley team.


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Review from A T (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Priestley Care Home in November 2024 after being in another home that wasn't meeting her needs. Since being in Priestley Care Home my mum has actually started to smile again and has found some vocabulary again which she had lost. All staff at Priestley Care Home show care, compassion
and consideration to all residents and family members alike. It's just like a home from home.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. We are delighted at how quickly your Mum settled in and the progress she has made. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from Janet S (Sister of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has a lovely, sunny room and bathroom, plenty of hanging space in the wardrobe and drawers. All her clothes are kept lovely and clean and her bedding. The staff are great. I get on with them all well. They look after my sister really well. Good entertainment on, we have sing-alongs and a little
dance if people can do it, and watch films with them. I go four times a week, if possible, and at mealtimes the food is good.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home . It is aways a pleasure to see you when you come to visit your sister. Your kind words are greatly appreciated and I will of course pass them on to the Priestley team.


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Review from K M (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly environment. Caring staff. Very helpful management and staff.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Thank you for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Priestley team.


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Review from Jane G (Daughter of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During an episode of my Mum presenting with medical issues all the staff who were on that day dealt with everything in the most efficient and caring way ensuring my Mum had an understanding of everything by explaining everything. She went on to suffer a stroke unfortunately but is now back at the home
thankfully.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. We are delighted that Mum is back with us, it is a privilege to care for her. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from Y G (Daughter of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently been for respite care at Priestley Care Home after a recent hospital stay. The care home treated my mother with respect and dignity. The care was excellent and she loved her baths. My mum's room was lovely, with a television. The staff were wonderful and nothing was too much trouble
at all. The laundry lady was great and made sure my mum's clothes were washed and sided in her room.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. It was a pleasure to care for your mum and we are delighted she enjoyed her stay with us. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from Beverley M (Daughter of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother lived happily in this care home until on 28.3.2024 she received a letter from the care home manager giving her 28 days' notice to leave. She has run out of money to pay for care fees and although I applied to the local council for funding in November 2023 they did not make any payment to this
care home until late April 2024. The care manager would not listen to reason from me and told me in no uncertain terms that 'this was a business'. I found my mother another care home but whilst staying there she caught covid and was dead within a week. All in all a truly dreadful experience.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Dear Beverley, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Please accept our condolences on the death of your Mum. We are extremely sorry that we had to arrive at the decision to serve notice however to receive zero contributions towards the Care Fees isn't something we can accept. I am aware that our Home Manager assisted every step of the way in trying to get the payment issue resolved and was disappointed and upset at the outcome. Payment issues aside I note that your experience with Priestley was overall extremely positive. May I also take this opportunity to thank you for your kind donation to the home upon Mum's departure.


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Review from G D (Daughter of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has been a resident at Priestley Care Home for two years now, and she is settled and seems happy. I am confident she is in the best place for her needs. It helps me feel better knowing she is well looked after.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. It is a privilege to be able to care for your mother. Your kind words are greatly appreciated, and I will, of course, pass them on to the Priestley family.


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Review from David P (Friend of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since a good friend of mine was moved to the Priestley Care Home in September 2022, I have visited every week on a regular basis. During my visits, I am always impressed by the high level of support, along with the high standard of good, positive care. My own previous experience was in Social Work
and Residential work, so I am aware of the pressure of care staff, but dovish to say, the staff team are not only brilliant in the care they provide, but an asset to the organisation to be proud of. Thank you for my friend's quality of life.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Dear David, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the Priestley family.


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Review from Adrian H (Son of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mine and my mum's experience, more importantly, have been very good.
Can't fault the staff under sometimes very difficult circumstances.
Overall, very pleased with the care home.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Dear Adrian, many thanks for taking the time to review our home. It is our privilege to care for your Mum. Your kind words are greatly appreciated. I will, of course, pass them on to the Priestley family.


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Review from L M (Friend of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant environment to be in. Friendly staff. Comfortable rooms, good food and care.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Priestley team.


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Review from J H (Daughter of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All good.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home.
I will, of course, pass it on to the Priestley family.


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Review from Christine R (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that Mum is safe and protected by the staff team. The home is spotlessly clean and safe. Staff are well trained. The staff team have become part of Mum's family and have made an effort to get to know her. We are listened to and any concerns we have are discussed in a very professional manner.
The manager of the home is always available and approachable, this reflects the relationship with staff, relatives and residents. Has provided so much support to me. The whole staff team are fantastic.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your mum and delighted that it gives you peace of mind. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from C B (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Priestley Care Home has been very positive for both my mum and myself. We have found them to be caring, accommodating and professional in all aspects. I would certainly recommend this care home.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. We are delighted that your experience has been such a positive one. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from P P (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Priestley Care Home offers excellent service to clients. Staff are always pleasant and have time to talk to you and go out of their way to help with anything you need, friendly atmosphere and feel very confident with my mother being at Priestley. Mother is happy and content which puts mine and families
minds at rest.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from Tracey L (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team here continue to do everything they can to make Mum comfortable. They recognise that she struggles to communicate but they still talk to her.
Events around Christmas time brought smiles to people's faces - even Mum and I, hope there will be more throughout the year.

Reply from Paul Millar, Marketing Manager at Priestley Care Home

Dear Tracey, Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Priestley family.


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Review from J G (Cousin of Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin was in the home for ten years. My cousin was looked after well by some cheerful and sensitive staff. Occasionally, a staff member would be less than patient and could be unthinking but the majority were caring. I would like to see more imagination applied to activities and more engagement
for residents. Management was firm and efficient. The room was clean. The cost was very high. Hope the staff see the money.

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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Priestley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.556 for Priestley Care Home is calculated as follows: ( (162 Excellents x 5) + (57 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 239 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priestley Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Shelley

Shelley Ellam

Job Title: Home Manager

Joined: 2007

Hi, My name is Shelley and I am the registered manager of Priestley Care Home and have worked in care for over 30 years. I originally started out working in the community environment for Age Concern, a job that gave me the direction to follow a career in care homes. I started working at Priestley Care Home in 2007, employed initially as a senior carer. I enjoyed working with the residents and would often give up my free time to join in and organise activities and events that the residents would enjoy. I was promoted to Deputy Manager of the home in 2011 at which time I learned more about the running of the home allowing me to continue working on my NVQs, I’m now qualified for NVQ Level 5. When the opportunity arose I progressed to home manager in 2014.


I maintain the ethos that the residents are at the very centre of life at Priestley Care Home and I ensure that their home and environment are welcoming and comforting. One of my proudest achievements as a manager is our current Good rating from CQC.


I have lived in the Birstall area for the last thirty-six years and was raised in Batley Carr. I have 5 grown-up children and many grandchildren. I know the local area very well and I have spent my entire career at Priestley promoting and maintaining strong relationships with the homes community. I enjoy holidays, walking, crafting spending time with my family. My hobbies are often transferred into Priestley I will often make things for the residents to enjoy and I also donate these items to help raise money for the home's residents' fund.


Frequently Asked Questions about Priestley Care Home

What types of Care is Priestley Care Home registered for?

Older Person Care, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Priestley Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Priestley Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Priestley Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priestley Care Home to the centre of Batley?

1.3 mile(s) as the crow flies, distance by road may be significantly further.