Sun Woodhouse

Woodhouse Hall Road, Woodhouse Hill, Fartown, Huddersfield HD2 1DJ
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8.5 12 Reviews
  • Sun Woodhouse, Huddersfield
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Care Provided by Sun Woodhouse

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sherry Hoggart (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Sun Woodhouse

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100
  • (these prices are only a guideline, please contact Sun Woodhouse to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Sun Woodhouse? View your Advertising Options

Sun Woodhouse Reviews (12)

8.5

Sun Woodhouse has a Review Score of 8.5 (8.499) out of 10, based on 2 reviews in the last 2 years. Over all time Sun Woodhouse has 12 reviews.

Overall Experience

  • 8
  • 3
  • 0
  • 0
  • 1

Date Published

12
0
0
2
10

Review from Kirsten P (Friend of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Sun Woodhouse on Monday, and when I took him there, he was in quite a low mood, and we weren't happy with the previous care home. The welcome from the staff was friendly and so personal. The first time I managed to visit was yesterday, and he looked fresh, clean, had had a haircut
and was sat outside in the sunshine. He loves being out in the garden, and the staff and handyman spend time encouraging him to engage and stimulate him. He is already 80% better in mood and says the food is fabulous. The staff go above and beyond with me when visiting and with him, and can't do enough. The decor is airy and bright, and the rooms are a pleasure to spend time in.

Reply from Sherry Hoggart, Registered Manager at Sun Woodhouse

Hi Kirsten. Thank you very much for your lovely words; I'll pass it all on to the team.


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Review from Karen T (Daughter of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law arrived at Sun Woodhouse after a lengthy stay in the hospital, she has dementia and is normally quiet and not very confident around people, but the staff are so caring and helpful; she was soon joining in with activities.
Recently she has been quite unwell, and the staff were extremely
responsive to her health needs when she needed urgent attention.
I feel that the staff take time to speak with relatives and ensure that any concerns are dealt with in a kind and caring manner.
The manager and her team were very approachable, with a cup of tea and a biscuit for a chat.
I would not hesitate to recommend Sun Woodhouse to anyone looking for a care provider for a loved one.

Reply from Sherry Hoggart, Registered Manager at Sun Woodhouse

Hi Karen, thank you for your lovely comments.
I have shared this with the team.


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Review from Yvonne W (Niece of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff are rude to visitors. Carers doing cleaning jobs. Some staff are polite, most are not caring and are very rude. Half the time care staff are on the phone asleep or nowhere to be seen. I was made out to be bad because I covered up a resident who was exposed. I have just been shouted at by a jumped-up
carer because I let myself out but I have to pick up people at work so haven't got time to wait for someone to let me out. The level of care if that's what you call it is disgusting. All I get told is it is in their care plan. They might have dementia but still deserve human contact, dignity and care. Wouldn't want anyone I love to be in there for long.

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Review from Paul R (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents are placed at Sun Woodhouse care home; my mother with dementia and my father is physically disabled. Sun Woodhouse caters for both and is of a very limited number of care homes that do. The staff are always friendly and obliging and go out of their way to assist. The manager is very
approachable and goes above and beyond to help with not only their needs but also mine; excellent client/customer relationship - would highly recommend.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks for your review, Paul. I have passed your comments onto the manager and her staff team.


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Review from Samantha W (Ex Family Member) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing and have been extremely understanding of my Grandmas needs and requirements. I would highly recommend sending your loved ones here should you be unfortunate enough to end up having to care for a loved one with Dementia.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks, Samantha, for your lovely words. I have passed your review onto the manager and her staff team.


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Review from Dawn R (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum arrived at Sun Woodhouse last September. Due to the Covid pandemic, I have been unable to see her until recently, and she has gone from a vulnerable, quiet, hidden away lady to a chatty, happy and smiling again. (I feel I have my mum back). I can’t thank the staff enough for all their help with
my mum, and when I visit, they are always so polite and very welcoming. The home is clean and tidy, and my mum is always dressed well and she speaks very highly of the staff. She tells me about the lovely food and the activities she has done. The staff always go above and beyond to help. A lovely manager who is always willing to help. Thank you just doesn't seem enough for everything all the staff do.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks, Dawn, for your lovely words. I've passed your review onto the manager and her staff team. Thanks.


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Review from Linda S (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, warm, caring and committed staff at Sun Woodhouse. They look after the residents as if they are their own families. Thank you for taking care of my mum so well. Knowing she is in your hands has taken a lot of worry off my shoulders.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks, Linda. I've passed your comments onto the manager and her staff team.


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Review from Dean C (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault the staff or management - very happy with the care my mom is getting. It's a huge step for a family when a loved one needs full-time care, but from the start, the staff at Sun Woodhouse worked hard to understand Mum and her little ways and gain her trust. Knowing she was in their care
helped me adapt to a new normal. Always a welcoming smile and the offer of a cup of tea at visits and no strict timescales if she needed us to stay awhile we could. Mum's health and well being is a priority, and it's clear to see the team are happy, professional and trustworthy. We landed very lucky finding Sun Woodhouse.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks, Dean, for your comments. I've made sure the manager and her staff team have seen your lovely words, and thank you for taking the time to provide this review.


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Review from Kevin S (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my mother's care. The staff are very friendly and helpful. Shortly after my mother's arrival at the home, the manager asked my mother what was her favourite biscuits were; my mother said ginger nut, the manager went to the local shop and bought a packet, which I thought was going the
extra mile in the present situation.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks, Kevin, for your review. I have passed your warm words onto the manager and her staff team.


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Review from Carol S (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again, Sun Woodhouse has exceeded my expectations. When we were hit by the pandemic, my first thoughts were how could my mum get through this without seeing us. Needless to say, I didn’t need to worry; the home provided her with the extra love and care of not seeing us. They arranged regular video
calls, and when allowed, accommodated window visits to also ensure our safety.
I repeat myself when I say this, however, I honestly don’t know how we, as daughters, would get through this without Sun Woodhouse with the level of love and support they show my mum.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thank you, Carol, for your kind words. I have passed them onto the manager at Sun Woodhouse and her staff team. Thanks.


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Review from Margaret L (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother entered Sun Woodhouse in early 2020 when her own home became temporarily uninhabitable. It was initially intended to be a respite placement, but as she settled well and her needs were clearly being met much better there, we made the decision to make the move permanent. Sun Woodhouse has caring,
friendly staff and a homely atmosphere; it's very much a 'home from home.'
The past year has been especially difficult with Covid, and even more so, as I live a great distance from Huddersfield and have been unable to visit very much. Knowing my mum has been kept safe and well cared for during this time has been a real help, and I have been grateful for regular updates from the care manager and other staff.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thank you, Margaret, for your review. I have passed your comments onto the manager and her staff team.


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Review from Alison H (Daughter of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home. The manager is brilliant and the staff are fantastic. Their care for her is outstanding. She is always treated with respect and her needs are well met. I especially like the homely atmosphere. My mum is very happy in her home from home. I would highly recommend Sun Woodhouse and
am very happy that we chose it for my mum.

Reply from Paul Jaggs, Strategic Development Manager at Sun Woodhouse

Thanks for the lovely words. Each comment is read and distributed to the manager and the team at Sun Woodhouse and means a lot to us during this difficult year. We are really looking forward to welcoming the family back to our home soon! Thanks again.


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Current Review Score: 8.5 (8.499)

Overview of Review Score

The Review Score of 8.5 (8.499) out of 10 for Sun Woodhouse is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Sun Woodhouse is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.542 Points relating to the number of positive Reviews for Sun Woodhouse is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Sun Woodhouse

What types of Care is Sun Woodhouse registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sun Woodhouse provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Sun Woodhouse have?

There are 24 Single Rooms.

What are the Facilities & Services at Sun Woodhouse?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Sun Woodhouse to the centre of Huddersfield?

1.5 mile(s) as the crow flies, distance by road may be significantly further.