York House

Old Bank Road, Earlsheaton, Dewsbury WF12 7AH
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9.7 36 Reviews
  • York House, Dewsbury
Welcome to York House Care Home in Dewsbury, West Yorkshire

The devoted and compassionate team care for Residents living with a range of needs, including dementia.
York House has a warm, friendly atmosphere where residents are immediately welcomed into the home life and will find plenty of things to enjoy.

York House's commitment to person-centred care puts residents at the heart of everything they do. Working in partnership with every resident and their loved ones, to ensure they have an active role in decisions around their care, empowering Residents to live the life they choose.

York House believe Residents have a range of wellbeing needs that must be met. These include physical, mental, emotional, nutritional and spiritual needs. By choosing a holistic care approach, York House provide residents all the support they need to feel safe, supported and independent.

Each of the 36 ensuite bedrooms is furnished to the highest standard.

York House has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement. There is a great variety of activities to try, with new activities added frequently.

The home's chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible and cooked on site. Menus will include a mix of delicious and nutritious options including traditional classic meals, residents’ favourites and exciting international cuisine.

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Care Provided by York House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma White (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for York House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,260
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,260
    • RESPITE Self-Funded Residential Dementia Care from £1,275

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact York House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


York House Reviews (36)

Total of 36, showing 1-20
9.7

York House has a Review Score of 9.7 (9.678) out of 10, based on 10 reviews in the last 2 years. Over all time York House has 36 reviews.

Overall Experience

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Date Published

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Review from Dorothy H (Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last three months I've been in two care homes, both very good to me.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for choosing York House for your care and taking the time to review our home. I will of course pass on your kind words to the team.


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Review from C A (Wife of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been here for over 6 months. He is overall good. My concerns are - No activities and no interaction. I visit regularly at different times and nothing is done for entertainment. They sit around bored with only the TV. Other homes have something happening (like disco dancing, old songs)
most days.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. I have spoken with the manager regarding the points raised and she will be more than happy to talk through it with you at your next visit. Your comments are greatly appreciated and I will of course pass them on to the York House team.


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Review from Sally K (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything. Friendly, helpful and really made my mum feel welcome and at home. The manager is knowledgeable, and the colleagues are well-trained and capable, they keep us well-informed. I feel like my mother is getting excellent care, and I am confident with my mum living there; I feel
at ease. They certainly go "above and beyond".

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. It is a pleasure to care for your mum, and we are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the York House family.


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Review from Ronnie M (Husband of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found York House care home such a warm and friendly place. The care given is first class. Care staff are exemplary and are so kind and always give the care in a dignified manner. We as a family are so happy that she is settled and can’t praise them enough. All staff are a credit to the home.
They go above and beyond. Thank you.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. It is a pleasure to care for your wife and are delighted that you have chosen to recognise this. Your kind words are greatly appreciated and I will, of course, pass them on to the York House family.


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Review from J F (Wife of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I knew the time would come when my husband needed a care home. It was the hardest thing we have done. After a couple of weeks, he settled in fine. The staff are loving and kind. They look after my husband. I know he can sometimes be a handful but with no malice. It is a home-from-home. He enjoys the
company of other residents and the staff. I miss him so much.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. It is a pleasure to care for your husband, we are delighted at how he has settled in. Your kind words are greatly appreciated and I will, of course, pass them on to the York House family.


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Review from Deborah B (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moved my mum here on the 26th of October, me and my sisters can not believe how much Mum is doing so well and looks so much better. It is so homely and friendly. The staff all seem lovely and will help you all they can! My mum had laid in bed for a year at her last home. She has only been at York House
for five days, and she is walking aided by the carers and eating in the dining room. The manager and other staff have been so helpful to us.

Reply from Paul Millar, Marketing Manager at York House

Dear Deborah, many thanks for taking the time to review our home. It is a pleasure to care for your mum, and we are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the York House family.


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Review from Anita F (Daughter-in-law of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful, they go that extra mile to help, always pleasant. The care they give to the residents is second to none. Always a pleasure to visit, knowing if we have a problem they are there to help.

Reply from Paul Millar, Marketing Manager at York House

Dear Anita, many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the York House family.


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Review from Jessie D (Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are pleasant and I have enjoyed my stay so far.

Reply from Paul Millar, Marketing Manager at York House

Dear Jessie, Many thanks for taking the time to review our home.
It is our pleasure to care for you and are delighted that you are enjoying your stay at York House. Your kind words are greatly appreciated and I will of course pass them on to the York House family.


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Review from Janet H (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not in a long time have I seen my mum so alert and happy. Keep up the good work. The staff find time to talk to visitors, as well as doing their job with a smile on their face, and a good time is had by all.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. It is a privilege to care for your mum and are delighted at how happy she is. Your kind words are greatly appreciated and I will, of course, pass them on to the York House family.


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Review from R W (Respite Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was in hospital after the arthritis in my knee got worse and before I was due to leave hospital, I was advised that a period of rehab in a home would be beneficial. York House is only about three miles from where I live but I did not know the area where it's situated, a pleasant area that used to
be part of a dairy farm. I found the staff very pleasant to deal with. The cost of the home to those who have to pay is substantial but a lot of carers are needed to look after the residents.
I enjoyed the activities I took part in and would have liked to have done some more. I enjoyed attending a concert. I enjoyed eating my meals in the dining room with other residents, especially the substantial cooked breakfasts.
I hope that York House will be able to give excellent care and support to its residents for many years to come.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. It was our pleasure to care for you. Your kind words are greatly appreciated and I will of course pass them on to the York House family.


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Review from Karen W (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum needed 24-hour care and needed to go in a care home, as a daughter it was a very worrying and upsetting time. However, I soon felt differently seeing how the staff and manager were with my mum and other residents. They are genuinely patient and caring, attending to individual needs and just
as important, attentive to my mum's need for company, a friendly face and cups of tea! As a visitor it's been nice, as well as seeing my mum, to have a little chit chat and a bit of humour with the carers about my mum. Her room, always tidy and clean, as is York House. I have never had a smell of urine in York House on my visits. I did look at other homes and this wasn't the case with most of them, so that speaks volumes too. My mum isn't a big eater these days but the food looks and smells lovely with homemade cakes and puddings, which my mum enjoys! I couldn't be more genuine in recommending a care home.

Reply from Emma White, Home Manager at York House

Thank you so much for your kind words it was our absolute pleasure to care for your mum and also build friendships with family members too, it was great getting to know you all. Thanks again from all the team at York House.


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Review from M S (Friend of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit York House regularly to see my friend. Staff are always very happy and very friendly. The home is very clean and tidy, and my friend says the food is beautiful. The manager has done wonders for the home; they are an excellent team. 10/10.

Reply from Emma White, Home Manager at York House

Good afternoon; I would like to say thank you for taking the time to leave a review for York House; we really appreciate your feedback thank you.


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Review from D P (Son of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Feel very confident with the management team; they are friendly and supportive. All the members of staff who I have met are all easy to converse with and very helpful. My mother was underweight after a bout of Covid and her time settling into York House. She has now bounced back, enjoying her food once
again. A big thank you to all; keep up the good work.

Reply from Paul Millar, Marketing Manager at York House

Many thanks for taking the time to review our home. We are delighted that Mum is feeling her old self again and enjoying meals. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.


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Review from Carole T (Daughter-in-law of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is nice, and the staff are caring.

Reply from Paul Millar, Marketing Manager at York House

Dear Carole, many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.


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Review from A S (Mother of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A wonderful place. I have been well looked after. The food is beautiful and very well presented. I would recommend to anyone.

Reply from Paul Millar, Marketing Manager at York House

Dear Anne, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.


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Review from Margaret H (Sister of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They seem to be a change in overall care. Leadership seems much better and staff appear to be working as a team. My sister says the meat is lovely and tender. The last twice we have been, we have felt an overall improvement.

Reply from Paul Millar, Marketing Manager at York House

Dear Margaret, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.


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Review from Garry P (Son of Resident) published on 12 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled in really well, and it's so good to see her happy and well cared for. The level of care she has received is excellent, and it's constant relief to know that she's cared for as well as she is. On a couple of occasions, when needed, they have been excellent and quick-acting in getting her
the needed medical care.

Reply from Paul Millar, Marketing Manager at York House

Dear Garry, many thanks for taking the time to review our home. It is our pleasure to care for your Mum, and we are delighted that she has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House family.


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Review from Jan M (Daughter of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had not been there very long before he was put on end of life care due to his many complex health problems. The staff were so kind and caring. They couldn't do enough for us; not only did they treat him with kindness and respect, they treated us that way too. It would have been nice for him to
recover and benefit from everything available.

Reply from Paul Millar, Marketing Manager at York House

Dear Jan, many thanks for taking the time to review our home. It was a privilege to be able to care for your Dad. Your kind words are greatly appreciated, and I will, of course, pass them on to the team at York House.


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Review from Marjorie F (Respite Resident) published on 15 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was only sent here for respite stay but I have had four and a half weeks of great care. They
made me so welcome by all the staff and nothing was too much for them. The only thing they could do with is more staff but when you buzz them they come as quick as they can day or night. I will miss them
all and I am so sorry it's gone so quickly.

Reply from Paul Millar, Marketing Manager at York House

Dear Marjorie, many thanks for taking the time to review our home. We are delighted that your stay at York House was a positive one and it was our pleasure to care for you. Burlington and York House are constantly looking to recruit additional staff and this is a subject very high on our agenda. Your kind words are greatly appreciated and I will of course pass them on to the manager and the York House team.


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Review from Susan M (Sister-in-law of Resident) published on 2 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and compassion, since the day my sister-in-law arrived, the staff have been friendly and encouraged her to come out of her shell. She is a different person from the nervous, quiet individual that arrived - she is confident and happy, thanks to the staff here. Thank you all.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for York House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for York House is calculated as follows: ( (84 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for York House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Emma White

Job Title: Home Manager

Joined: 2021

The care team at York House have many years of experience, working in social care
Emma White is the proud Home Manager of York House and has worked at the Dewsbury care home since 2021 and instantly made an impact on the environment and care given at York House.


Emma previously worked at Highfield Care Centre, where she worked as the deputy manager and then Home Manager. Emma has worked within Social Care industry for over 16 years having started as a Care Assistant to managing home of homes of her own. T
Emma is very much a people person, outgoing, responsive and supportive. This is apparent from when you first walk into York House. This friendliness is reflected in the care team, all of whom are friendly and helpful, easing the transition into residential care for residents. Emma’s door is always open for everyone, whether staff members, family members or residents, making York House an inclusive and supportive care home.


Outside of work, Emma is married with two daughters and has a little dog. Her weekends are dedicated to family time and going on dog walks in the North Yorkshire Dales.


Frequently Asked Questions about York House

What types of Care is York House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does York House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does York House have?

There are 36 Single Rooms.

What are the Facilities & Services at York House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is York House to the centre of Dewsbury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.