York House

Old Bank Road, Earlsheaton, Dewsbury WF12 7AH
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9.7 36 Reviews
  • York House, Dewsbury
Welcome to York House Care Home in Dewsbury, West Yorkshire

The devoted and compassionate team care for Residents living with a range of needs, including dementia.
York House has a warm, friendly atmosphere where residents are immediately welcomed into the home life and will find plenty of things to enjoy.

York House's commitment to person-centred care puts residents at the heart of everything they do. Working in partnership with every resident and their loved ones, to ensure they have an active role in decisions around their care, empowering Residents to live the life they choose.

York House believe Residents have a range of wellbeing needs that must be met. These include physical, mental, emotional, nutritional and spiritual needs. By choosing a holistic care approach, York House provide residents all the support they need to feel safe, supported and independent.

Each of the 36 ensuite bedrooms is furnished to the highest standard.

York House has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement. There is a great variety of activities to try, with new activities added frequently.

The home's chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible and cooked on site. Menus will include a mix of delicious and nutritious options including traditional classic meals, residents’ favourites and exciting international cuisine.

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Care Provided by York House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma White (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for York House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,260
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,260
    • RESPITE Self-Funded Residential Dementia Care from £1,275

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact York House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


York House Reviews (36)

Total of 36, showing 21-36
9.7

York House has a Review Score of 9.7 (9.678) out of 10, based on 10 reviews in the last 2 years. Over all time York House has 36 reviews.

Overall Experience

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Date Published

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26

Review from Margaret A (Daughter of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant in every way. Thank you.

Reply from Rachel Beech, Home Manager at York House

It is a pleasure to look after your mum. Thank you for your kind words.


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Review from Brenda C (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are loved and really care. They cannot do enough for us. The manager chats with us daily and really seems to want the best for us The deputy manager is great. I love it here and couldn't ask for anywhere better. I have made some good friends.

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Review from Moya H (Daughter of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

York House is brilliant. My mum has received the utmost care since she came in October 2019. Whenever I have visited prior to lockdown, the staff have all been friendly towards Mum's family. She could not have come to a better home. It is a real home from home.

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Review from M M (Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience in the home is very relaxing! The staff treat me with respect, honesty and dignity.

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Review from Julie B (Wife of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for some time. When he moved in was very nervous. Everyone has been so kind. The manager and all the staff are really helpful and kept us informed. We got a keyring the other day with a picture of him, which was kind. I would really recommend that people look at York House.

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Review from J B (Daughter of Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is bedbound and relies totally on the staff for all her care needs.
The staff appear to look after her well, and are very kind and treat her with dignity. Mum is unable to convey her thoughts to us, but I think is often aware of what people are saying, and the carers ofter talk and sing with her,
which I feel is very important. Music was always very important to Mum, and it would be nice for Mum to be incorporated into her day.

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Review from H R (Cousin of Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
Friendly staff.

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Review from S S (Daughter-in-law of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The manager and staff are really nice and friendly. The home is always clean and tidy. Understaffed at weekends which is not acceptable. Residents are distressed at times, as families should have peace of mind.

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Review from Jodie L (Granddaughter of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly atmosphere and manager and staff. Clean and homely rooms and bathrooms.

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Review from R V (Friend of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice friendly staff always a smile on their faces smells good.

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Review from P M (Regular Volunteer) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My colleague and I have been visiting residents in this home for at least three years. We have always found the carers helpful, efficient and showing excellent care to the residents. The atmosphere is homely and the residents are treated with dignity.

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Review from Julie (Niece of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming into York House my aunt is very happy. The staff and management are very good and caring. The meals also are very nice. It is kept nice and clean.

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Review from D C (Son of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care home is good. However, the activities are few and not very stimulating and rather childish.
The food seems satisfactory but allowance for residents who have difficulty chewing must improve. Some dishes can be overcooked or boring.
The staff overall are attentive, caring and friendly.
However, the daily rate of £100 per day seems excessive, particularly for the menu provided.

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Review from Martin B (Son of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impressions outside were good, parking, access etc, pleasant looking building, once inside bright and friendly, well laid out. Good sized rooms, dining area and lounge area well suited with good facilities. Staff very approachable and chatty. Overall happy!

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Review from Julie H (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was at York House, Dewsbury for 3 years.
Care for her during that time varied massively upon the management skills and staff at the time.
In August 2018 Mum was diagnosed with an aneurysm, spotted by staff.
In October 2018 the aneurysm started weeping.
Mum remained in her own bed at York House
and cared for with dignity and compassion, as were we the relatives until Mum passed away.
We will be eternally grateful to the staff and now the management for the care received at the end of Mum's life.

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Review from Angela G (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been well cared for, whatever we ask for it hasn't been a problem. Her needs are well catered for.
Staff are approachable and friendly. My only complaint is patients are given the option to stay in bed and not encouraged to have some normality. I.e. Wash, dress and sit in the lounge. Activities
to stimulate are lacking also but I understand from new management, issues are to be addressed.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for York House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for York House is calculated as follows: ( (84 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for York House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Emma White

Job Title: Home Manager

Joined: 2021

The care team at York House have many years of experience, working in social care
Emma White is the proud Home Manager of York House and has worked at the Dewsbury care home since 2021 and instantly made an impact on the environment and care given at York House.


Emma previously worked at Highfield Care Centre, where she worked as the deputy manager and then Home Manager. Emma has worked within Social Care industry for over 16 years having started as a Care Assistant to managing home of homes of her own. T
Emma is very much a people person, outgoing, responsive and supportive. This is apparent from when you first walk into York House. This friendliness is reflected in the care team, all of whom are friendly and helpful, easing the transition into residential care for residents. Emma’s door is always open for everyone, whether staff members, family members or residents, making York House an inclusive and supportive care home.


Outside of work, Emma is married with two daughters and has a little dog. Her weekends are dedicated to family time and going on dog walks in the North Yorkshire Dales.