Airedale Residential & Dementia Home

Church Lane, Pudsey LS28 7RF
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9.5 46 Reviews
  • Airedale Residential & Dementia Home, Pudsey
Airedale Residential & Dementia Home in Leeds is a nurturing environment that offers care for up to 40 residents.

Nestled beside the beautiful Pudsey Park, this home provides invaluable support for individuals facing dementia, mental health challenges, and physical disabilities.

Dedicated staff receive comprehensive training and support, ensuring they are well-equipped to meet the unique needs of each resident. With a focus on safe recruitment and thorough background checks, the team embodies trust and safety.

Here, residents are empowered to make choices and take control of their lives, with staff uplifting them in the least restrictive manner possible.

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Care Provided by Airedale Residential & Dementia Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kasim Scally (Home Manager)
  • Admission Criteria
    • All Individuals Considered
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Airedale Residential & Dementia Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,200
    • Self-Funded Residential Dementia Care £900 – £1,300
    • RESPITE Self-Funded Residential Care £950 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,199
  • (these prices are only a guideline, please contact Airedale Residential & Dementia Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large Car Parking on grounds


Airedale Residential & Dementia Home Reviews (46)

Total of 46, showing 21-40
9.5

Airedale Residential & Dementia Home has a Review Score of 9.5 (9.498) out of 10, based on 21 reviews in the last 2 years. Over all time Airedale Residential & Dementia Home has 46 reviews.

Overall Experience

  • 19
  • 22
  • 4
  • 1
  • 0

Date Published

46
14
14
21
25

Review from Barry L (Son of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very welcoming when you arrive. They ask you if you would like a tea or coffee. When they get used to you you are just part of the family you could say. Different activities are arranged to keep residents occupied which is good. The care home is in a lovely position at the side of a park.

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Review from June W (Daughter of Resident) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank everybody at Airedale Care Home for their marvellous work Taking care of my mother for the past 3 years before she sadly left us. The whole staff have been wonderful and friendly and made her last days much easier for her. We wish the whole community at Airedale the best for the
future and are very thankful for everything they did.

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Review from Lynne S (Daughter of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Airedale Care Home, for nearly 2 years, the care and attention given to my mum is wonderful. All the staff from the management to the carers, kitchen staff, and the ladies who do the laundry, they are all kind and caring. Sadly because of the virus, I have not been able
to visit mum until recently, but all last year the staff always had time to tell me how mum has been, they are very busy, but always kept me well informed. When I visit mum she always looks nice, wearing different clothes every day, the food is good, but if mum hasn't been well they will always make her something she fancies. A big thankyou to all the staff at Airedale, you all do a great job. Thanks again.

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Review from Helen W (Daughter of Resident) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad became a resident of Airedale in February 2020. Due to the Coronavirus Pandemic, I have been unable to travel from my home in the Isle of Man to visit the UK. The staff have been wonderful in keeping me updated on how my Dad is doing when I ring the home. As my Dad isn’t great with the use of
mobile phones, one of the care staff has been contacting me every week via video call with my Dad. This has been amazing to see and talk to him. I can’t put into words how grateful I am to her and all the staff for looking after my Dad and keeping him safe.

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Review from M F (Niece of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Not enough staff at all times, especially evenings and weekends.
Poor food - meat unable to cut, potatoes rock hard.
No consistency of care/contradictory instructions.
No activities.
Continual wait for things to be done.
The home looks tatty outside/could do with clearing up.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Airedale Residential & Dementia Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry your recent experiences at Airedale Care Home did not meet our usual high standards of service provision. We have recently appointed a new Home Manager who is conducting a full review of the home and working with colleagues, residents and relatives to ensure we are continually improving. The Home Manager is supported by area colleagues as well as hospitality, wellbeing and property specialists to ensure the service provided at Airedale is of the highest standard.


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Review from S H (Son of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All ok never has any problems.
Nice staff.

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Review from Anne T (Friend of Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care provided for my friend she is content and praises the staff for how kind they are and the care given to her.
When I visit all staff are friendly, helpful and interact well with residents. The home has a very good atmosphere and feels homely.

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Review from B H (Daughter of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with my mum's care. She is well looked after and staff do their best to keep her safe. I think staff have been anxious over the last few months because of management changes and the uncertainty of new owners. Hopefully, things will settle down once the new owners take over. If I ever
have any questions, issues there is always someone to listen and deal with them.

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Review from J C (Daughter of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

After some real problems earlier this year, I feel that care has improved after a care review. I do feel that frequent visits are important to maintain care standards and nip problems in the bud. Mum is happy here which is the main thing but standards of care do depend on which staff are on duty. Mum
is warm, fed and generally clean and makes very few demands on staff. I think they have made a real effort to improve and hope it is maintained.

Reply from Clare Sheehan at Airedale Residential & Dementia Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. The team have worked hard to improve standards of care and the overall environment of the home. We will continue to work with care staff to ensure every shift is as good as the next. Please do not hesitate to liaise with the home’s management with any concerns you may have so that these can be immediately dealt with.


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Review from Richard O (Son of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have always come across as doing their very best for my mother and other residents in my opinion. Having been in here since approximately January 2016, I have no doubt we would have let her come here knowing now how she has been looked after since then.

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Review from Shirley C (Friend of Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Apart from one night-carer who was very unpleasant and, I gather, was dismissed, and one argument with the resident over a trivial matter with unnecessary insistence, the carers are willing and helpful. Sometimes their report writing can delay their coming to help. I gather the meals are rather variable
in quality and quantity. The activities are improving with some preparation beforehand. There is some care taken to adjust to the personality of the resident and give encouragement and guidance.

Reply from Clare Sheehan, Careline Advisor at Airedale Residential & Dementia Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are very sorry that you had a poor experience with one of our care staff and wish to reassure you that the matter was swiftly dealt with. Thank you for your kind words regarding the staff at the home and the improvements around activities.


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Review from J D (Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review from M L (Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good care service.
Couldn't live without it.

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Review from F D (Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home with a good atmosphere, everyone seems very comfortable.


The carers are wonderful with the residents, very caring and professional.


The staff and management are very helpful. Any information I request is always given in an understanding way.


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Review from Peter K (Friend of Resident) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Hi, what's going on at this place?
New managers aloof and hasn't even met the residents yet after taking over.
I took my friend out last week and was not told his medication had been changed.
His head was nodding all the time which is not him at all.
Only found out this week that his pills had changed.
Should
have been warned (with his permission).
Staff leaving and happy to rely on agency staff running the place (managers view).
Previous experience with agency staff is very bad when another friend was in care.
No care skills. Do not or can not read notes and do not speak good (or any) English.

Reply from Clare Sheehan, Careline Advisor at Airedale Residential & Dementia Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry that you were not advised of medication changes. Please be assured that staff changes are being monitored and some staff have returned. The Home does not routinely use agency and we are actively recruiting into any vacant hours.


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Review from Beverley B (Daughter of Resident) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident since December 2017. I am very happy with the home, it is clean, warm and the staff are wonderful, however, it is concerning quite a few have left in the last few months.
My only complaint is the food. Mum says it’s terrible, often cold and inedible.

Reply from Clare Sheehan, Careline Advisor at Airedale Residential & Dementia Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your positive comments our Home and staff team who work hard to deliver good kind care. Our menus are being reviewed in conjunction with our Residents to ensure that choices and options are relevant. We also take into account the nutritional value of our meals offered and we will monitor this going forward. The wellbeing and happiness of our Residents is of paramount importance to us.


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Review from James L (Great Great-Nephew of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just met the new home manager, she was very helpful and had lots of advice.
I like the home. My great aunt is happy at Airedale.


We don't have any complaints at all.


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Review from Marjorie B (Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been a resident for nearly 2 years and during that time the standard has slipped. This in no way reflects on the staff, who in some ways seem to be fighting a losing battle, sad to say, with the company who manage this home! The company seem to put their side instead of the staff.

Reply from Clare Sheehan, Careline Advisor at Airedale Residential & Dementia Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Our staff team are important to us and we are pleased you are appreciative of the service they deliver; we know they work hard to deliver kind care to all our Residents. A member of our Operations Team will visit with you at the Home to discuss your concerns to ensure they are appropriately addressed. We take all concerns raised very seriously and apologise for any distress caused.


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Review from V A (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My father has stayed at this home for 16 days and cannot wait to get home for decent food. The rooms and staff are all very nice but the food severely lets the home down.

Reply from Clare Sheehan, Careline Advisor at Airedale Residential & Dementia Home

Thank you for your review; we value all feedback as this allows us to improve our service where required. We are sorry that the food was not as expected. Please be assured we have discussed your comments with the home’s chefs and to ensure this does not happen again, we are working closely with our Residents to review the service and incorporate their choices. Thank you also for your kind comments on our Home environment and staff team, who work hard to provide quality kind care.


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Review from Andrew H (Son of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All satisfactory.

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Current Review Score: 9.5 (9.498)

Overview of Review Score

The Review Score of 9.5 (9.498) out of 10 for Airedale Residential & Dementia Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.498 for Airedale Residential & Dementia Home is calculated as follows: ( (143 Excellents x 5) + (88 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 249 Ratings = 4.498

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Airedale Residential & Dementia Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Nov 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

KIRAN

KIRAN VAIDYA

Job Title: Regional Manager

Meet Kiran Vaidya, Our Regional Manager
Kiran Vaidya is a valued member of our team, having been with us for over 10 years. With a Level 5 qualification and a Bachelor’s degree in Business Administration, Kiran brings a unique blend of academic expertise and practical experience to her role.


In addition to her strong qualifications, Kiran has served as a registered manager for 10 years, overseeing operations and maintaining high standards across the board. With 16 years of industry experience, Kiran has consistently demonstrated exceptional leadership, guiding her team toward ongoing success.


Her dedication, expertise, and leadership make Kiran an essential part of our company, and we are proud to have her at the forefront of our regional efforts.


Kas

Kas Scally

Job Title: Registered Manager

Joined: 2022

Kas Scally is the Home Manager at Airedale Care Home, where they lead with a caring, attentive, and compassionate approach in every aspect of their work. Holding a Level 5 qualification in Health and Social Care, Kas brings 12 years of experience in the care sector and is dedicated to empowering staff to deliver exceptional care and support to residents.


Under Kas's leadership, the team at Airedale actively creates a dynamic and nurturing environment that honours the dignity and individuality of each person in our care. Kas is committed to fostering a culture of compassion and excellence, ensuring that every resident receives the highest quality of care.


We are proud to have Kas at the helm, guiding Airedale Care Home with dedication, expertise, and integrity.


Taruna

Taruna Dhingra

Job Title: Deputy Manager

Taruna Dhingra is an integral part of our team at Airdale, bringing nearly 14 years of experience in the care industry. With qualifications in Levels 2, 3, and 5 in Health and Social Care, Taruna is dedicated to providing outstanding care and ensuring that both residents and staff are supported in every aspect of daily life.


Having worked in various roles across the care sector, Taruna brings a wealth of knowledge and expertise to their role. Now serving as Deputy Manager at Airdale for almost a year, Taruna plays a key role in maintaining the highest standards of care, leading by example, and creating a compassionate, person-centred environment for everyone in our care.


We are proud to have Taruna Dhingra as part of our leadership team, ensuring excellence in everything we do.