Large Car Parking on grounds
Airedale Residential & Dementia Home has a Review Score of 9.5 (9.498) out of 10, based on 21 reviews in the last 2 years. Over all time Airedale Residential & Dementia Home has 46 reviews.
Review from Eileen S (Daughter of Resident) published on 13 March 2018
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Overall Experience
4.0 out of 5
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Review from Suzanne W (Daughter of Resident) published on 26 February 2018
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Overall Experience
4.0 out of 5
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Review from K B (Daughter of Resident) published on 30 January 2018
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Overall Experience
4.0 out of 5
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Review from M C (Friend of Resident) published on 6 July 2017
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Overall Experience
4.0 out of 5
Reply from Jayne Duck, Customer Services Administrator at Airedale Residential & Dementia Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
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Review from P R (Resident) assisted by family/friend published on 18 May 2017
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Overall Experience
5.0 out of 5
Reply from Simone Berkeley, Customer Services Advisor at Airedale Residential & Dementia Home
Thank you for your review, we appreciate your feedback. We are very pleased to hear about your positive experience and that you have settled and decided to stay with us and we appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
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Review from Lynn D (Niece of Resident) published on 21 February 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jayne Duck, Customer services administrator at Airedale Residential & Dementia Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Cleanliness
Treated with Dignity
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The Review Score of 9.5 (9.498) out of 10 for Airedale Residential & Dementia Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.498 for Airedale Residential & Dementia Home is calculated as follows: ( (143 Excellents x 5) + (88 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 249 Ratings = 4.498
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Airedale Residential & Dementia Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Nov 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Regional Manager
Meet Kiran Vaidya, Our Regional Manager
Kiran Vaidya is a valued member of our team, having been with us for over 10 years. With a Level 5 qualification and a Bachelor’s degree in Business Administration, Kiran brings a unique blend of academic expertise and practical experience to her role.
In addition to her strong qualifications, Kiran has served as a registered manager for 10 years, overseeing operations and maintaining high standards across the board. With 16 years of industry experience, Kiran has consistently demonstrated exceptional leadership, guiding her team toward ongoing success.
Her dedication, expertise, and leadership make Kiran an essential part of our company, and we are proud to have her at the forefront of our regional efforts.
Job Title: Registered Manager
Joined: 2022
Kas Scally is the Home Manager at Airedale Care Home, where they lead with a caring, attentive, and compassionate approach in every aspect of their work. Holding a Level 5 qualification in Health and Social Care, Kas brings 12 years of experience in the care sector and is dedicated to empowering staff to deliver exceptional care and support to residents.
Under Kas's leadership, the team at Airedale actively creates a dynamic and nurturing environment that honours the dignity and individuality of each person in our care. Kas is committed to fostering a culture of compassion and excellence, ensuring that every resident receives the highest quality of care.
We are proud to have Kas at the helm, guiding Airedale Care Home with dedication, expertise, and integrity.
Job Title: Deputy Manager
Taruna Dhingra is an integral part of our team at Airdale, bringing nearly 14 years of experience in the care industry. With qualifications in Levels 2, 3, and 5 in Health and Social Care, Taruna is dedicated to providing outstanding care and ensuring that both residents and staff are supported in every aspect of daily life.
Having worked in various roles across the care sector, Taruna brings a wealth of knowledge and expertise to their role. Now serving as Deputy Manager at Airdale for almost a year, Taruna plays a key role in maintaining the highest standards of care, leading by example, and creating a compassionate, person-centred environment for everyone in our care.
We are proud to have Taruna Dhingra as part of our leadership team, ensuring excellence in everything we do.
