St Armands Court

25 Church Lane, Garforth, Leeds LS25 1NW
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8.3 27 Reviews
  • St Armands Court, Leeds
St Armand's Court is located in the residential area of Garforth, Leeds and provides a warm and inviting residential setting for care of the elderly. St Armand's Court sister home is located next door and provides specialist care for those living with dementia.

Inside the home there are two large communal lounge areas, a conservatory and dining room for socialising and relaxing. There is also an outdoor courtyard area for socialising and gardening activities.

The home prides itself on the warm, friendly and caring nature that staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated and long-serving staff team are active at addressing any issues, problems or anxieties residents face when moving into a new care environment.

A team of knowledgeable professionals with a wealth of skills and experiences provide support and guidance to residents from a range of backgrounds with a variety of care and support needs, including a weekly round from the local Doctor.

The social atmosphere is enhanced by a flexible programme of activities which focuses on physical and emotional health, while looking to make the most of community links and personal interests.

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Care Provided by St Armands Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Smith (Manager)
  • Admission Criteria
    • Referrals can be from private and local authority enquiries.
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2023

Funding & Fees Guide for St Armands Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £968 – £1,052
    • Self-Funded Residential Dementia Care £968 – £1,052

  • Fees range from £968.00 - £1052.00 dependent on whether the room has an en-suite, or whether it is a large en-suite premium room.


    Fees include accommodation, all food and drink, laundry and cleaning services. Fees exclude external services such as chiropody and hairdressing.
  • (these prices are only a guideline, please contact St Armands Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the home directly to advise of current visiting guidance in line with covid guidelines.


    Visiting is not restricted, however they ask that visitors are mindful of visiting around mealtimes, unless previously arranged.


  • Parking

  • Parking is available at the front of the care home.


St Armands Court Reviews (27)

Total of 27, showing 1-20
8.3

St Armands Court has a Review Score of 8.3 (8.311) out of 10, based on 3 reviews in the last 2 years. Over all time St Armands Court has 27 reviews.

Overall Experience

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  • 14
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Date Published

27
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24

Review from Steph H (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent 18 months at St Armands Court. At the beginning, she was fairly well with the beginning of Alzheimer's disease. She was less able to cope at home and was lonely. She instantly liked the home and the staff there and was looking forward to her time there. Over the 18 months, her health deteriorated
with various health-related problems. The staff coped very well with her changing needs and were able to manage her palliative care.
The home is very clean and fresh and it shows the standard of care taken to keep it top-notch for residents and visitors.
The staff are without exception absolutely brilliant. They treat the residents with care, compassion and dignity and as members of their own family, nothing is too much bother for them. They are never too busy to chat with visitors and have a laugh, always important.
The staff behind the scenes are also very helpful, especially as the whole experience is new to the family and there are often questions that crop up.

Reply from Sian Whitlam, General Manager at St Armands Court

Thank you Steph for your kind review, I hope you are doing OK. It really was a pleasure looking after your mum, and I will pass your comments on to the rest of the team.


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Review from Philip A (Son of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive when Mum first moved into St Armands Court as was a big decision at the time.
I had no need to worry as she has settled in beautifully, the staff are so kind to her and generous with their time and support for her which she comments on from time to time. As a relative, I am always
welcomed into their environment they also support my needs while their chats with the staff are mainly humorous
dinner time especially. All I can say is that as a team they make St Armands a lovely place for the residents to engage in events they hold regularly.
Would recommend a 100% well-deserved.

Reply from Sian Whitlam, General Manager at St Armands Court

Thank you for your kind review, it's great to hear that you feel so reassured by the staff.


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Review from Orietta O (Daughter-in-law of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for six weeks. In that time, the family has found all the staff to be really caring. No matter how busy they are, they find time to reassure both family members and my mother-in-law. Enquiries are dealt with promptly and efficiently.

Reply from Sian Heeley-Hill, General Manager at St Armands Court

Thank you for your review. I will pass on your positive comments to the staff at the next staff meeting. I'm glad your mum is settling well and the family are happy with the care she is receiving.


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Review from P B (Daughter of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Armands Court is excellent, they are all very helpful, kind and understanding to the residents and families. The home is well-run, and I feel happy knowing Mum is safe and well.

Reply from Sian Heeley-Hill, General Manager at St Armands Court

Thank you so much for your review. I will pass your comments on to the home so they can be fed back to the wider staff team. We are always really pleased to hear such positive feedback of the staff.


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Review from Liz D (Daughter-in-law of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum-in-law has now been a resident for around six weeks after deciding she felt unsafe and lonely in her own home, having fallen a few times. Her health wasn't good, and she struggled with self-care and medication.
Since she has been at St Armands, she has started to feel better, and her health has
improved.
Whenever we visit, we are met with friendly staff who make us feel welcome.
There are activities happening often, and residents seem happy to be included. As relatives, it's great to see our family members being involved. She is very sociable so needs this.
She recently went out on a group trip to a theatre production, which was a fantastic opportunity for her.
I have visited occasionally at lunchtime, and the meals look appetising and nutritious, and our family member always has a drink offered as well.
We feel reassured that our family member is well cared for and is settling in well.

Reply from Sian Heeley-Hill, General Manager at St Armands Court

Thank you for your review. We're so glad your mother-in-law has settled in, and you feel welcome in our home. We have lots of activities planned and always looking for new ones we can source to please everyone. We hope to do another theatre trip in the summer, and hopefully, the weather will be a little better than the rainy day they went out on last time!


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Review from Yvette P (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a daughter, being very involved with the care of my mum, I have always had excellent experiences of the home until the original manager left after 14 years, and also an excellent male deputy left. Then another manager was employed who also left. Tepary managers come in and also left. The home now
is being run by a temporary manager and a new manager. The change is brilliant and noticeable.

Reply from Harvey Zemmel, Director/Owner at St Armands Court

Thanks, Yvette, for your comments.
We have, in recent months, experienced instability at the management level, but I have always ensured there is management cover.
We now have a new management team led by Emma, and I am confident the home will continue to improve the care we deliver to our residents.


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Review from C C (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mum has moved into St Armands, she has been 100% better than when she went in. The care they have given her has been very good, and all the staff are excellent. If they are worried about anything medical, the doctor is soon called out and seen to.

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Review from Carl C (Son of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is really enjoying his stay at St Armands. He always says he is treated with respect, and the staff are always kind. He is totally happy with the facilities.

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Review from Mary C (Power of Attorney of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over 14-years of visiting my resident contact (service user), I have experienced a very satisfactory and considerate overall satisfaction of the treatment and care of duty my friend is being given. Contact can easily be made with the home, and should I be informed of any problems, this is done in a
quick and sympathetic way.

Reply from Harvey Zemmel, Director/Owner at St Armands Court

Thank you for your positive review... it is appreciated.
The activities provision has recently been increasing with weekly fitness sessions and outside singers coming into the home as restrictions generally have been easing.


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Review from P B (Daughter of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very, very pleased with all the staff and care the home provides. I feel very lucky that the home had a place for my mum. Nothing is too much trouble for any of the staff. The home is spotless and has a happy environment, exactly what I want for my mum. Please, thank everyone at St Armands Court.

Reply from Harvey Zemmel, Director/Owner at St Armands Court

Thank you for your kind comments; they are appreciated, and I will pass them on to the staff team.


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Review from M N (Friend of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my friend on a regular basis for the last thirteen years and have been satisfied with the care and attention they have received, also the daily routine of the care home, clean, varied menu and kind staff.

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Review from L K (Son of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant, clean, helpful and caring.

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Review from E F (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited several homes this one is the least luxurious but the most caring and understanding, with the most appropriate home-cooked food for the age group of residents. The management and senior staff deserve a special mention as they are excellent. There is a higher ratio of men to women residents
than in most homes, but finding stimulating conversation is harder than you might expect which was initially a disappointment for my father. A very caring, reasonably priced (competitively) home

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Review from Dorothy B (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I ever need a care home, my family can send me to St Armands. Staff (all staff) are available if you need to talk - no need to make an appointment. Staff and residents are like one family. The atmosphere is so homely. Food and drink are excellent. Safety and security, which are so important, are
first class. All visitors are made very welcome. It is nice that a care home does charity events to support such needy causes.

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Review from Ann C (Niece of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt became a resident of St Armands Court in December last year. She was welcomed by all the staff and easily settled into her new home. Her care and attention have been excellent. The management and staff treat her with respect and affection and they patiently care for her needs. She appreciates
their hard work. The family are happy where she is and have peace of mind she is well cared for. The management and staff are truly a dedicated team and nothing is too much trouble for them.

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Review from R L (Son of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Armands Court is a very good care home in my visits the management and staff are very friendly. The residents are well looked after good food and drinks.

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Review from Corina S (Friend of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most of the staff are amazing but just a few are not in the right job. They don't have the correct attitude. My main concern is the cleanliness of the place. It is very dirty and not kept clean. The dust in areas and bedrooms you can see is mounted up over days/weeks. Some of the staff have so much
passion for the residents, it's lovely, you can see they care and try to help and provide for them.

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Review from S B (Daughter of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overriding factor for the choice of this home was the friendliness, care and support from the staff. They are approachable at all times if the family have any concerns and we are satisfied Mum is looked after in a safe and caring environment.

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Review from Paul R (Son of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly place. The staff are always very helpful. The heating control needs to be reviewed but all in all, would recommend to a friend.

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Review from K M (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff.
Ensures my mum has everything she needs and is looked after.

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Current Review Score: 8.3 (8.311)

Overview of Review Score

The Review Score of 8.3 (8.311) out of 10 for St Armands Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.686 for St Armands Court is calculated as follows: ( (24 Excellents x 5) + (11 Goods x 4) ) ÷ 35 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for St Armands Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Feb 2025

We currently have one vacancy


Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for St Armands Court

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Meet the Team (1)

Emma

Emma

Job Title: Home Manager

Joined: 2022

Emma joined the care sector back in 2016 following personal circumstances that gave her a particular passion to deliver the same outstanding care standards that she had recently witnessed herself. Starting as a Care Assistant in July 2016, Emma has worked her way through various roles and qualifications within both residential and nursing settings – resulting in her accepting her first Home Manager’s role within St Armands Court back in June 2022. Emma enjoys all aspects of her role as a Home Manager and has a particular passion for End of Life Care. Her driving force on a day-to-day basis is seeing her service users happy, and providing reassurance to families that their loved ones are cared for to the highest standard.


Frequently Asked Questions about St Armands Court

What types of Care is St Armands Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Armands Court provide?

Palliative Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Armands Court have?

There are 40 Single Rooms.

What are the Facilities & Services at St Armands Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Armands Court to the centre of Leeds?

7.0 mile(s) as the crow flies, distance by road may be significantly further.