I could not be more pleased with the level of care and attention she received
Carol B (Daughter of Resident)
The staff are caring, attentive and always willing to help and go the extra mile for my mum
V R (Daughter of Resident)
Cookridge Court is what I would describe as
Roger L (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cookridge Court Care Home has a Review Score of 9.9 (9.922) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cookridge Court Care Home has 87 reviews.
Review from L C (Friend of Resident) published on 15 November 2024
Submitted via Postal Card •
Report
Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pix C (Friend of Resident) published on 15 November 2024
Submitted via Postal Card •
Report
Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan B (Respite Resident) published on 1 October 2024
Submitted via Website •
Report
Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy H (Wife of Resident) published on 6 August 2024
Submitted via Postal Card •
Report
Reply from Karen Francis, G M at Barchester Cookridge Court Care Home
Thank you so much for such a lovely review. It was our absolute pleasure to care for your husband. He was such a lovely gentleman, we will miss him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E S (Friend of Resident) published on 2 August 2024
Submitted via Postal Card •
Report
Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rod W (Friend of Resident) published on 10 July 2024
Submitted via Postal Card •
Report
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
Thank you so much for such a lovely review, we really do appreciate it. We will work very hard to ensure your friend continues to love life at Cookridge Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela B (Daughter of Resident) published on 10 May 2024
Submitted via Website •
Report
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
Thank you so much for such a lovely review. We loved caring for your mum. We really miss her and you too.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda B (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card •
Report
Reply from Karen Francis, General Manager at Barchester Cookridge Court Care Home
Thank you so much for such a lovely review. We really enjoyed caring for your father and we still miss him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C K (Wife of Resident) published on 27 October 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eleanor M (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card •
Report
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
Thank you so much for such a wonderful review. We absolutely loved looking after your Mum; it was a privilege.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona O (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Cousin of Resident) published on 29 September 2023
Submitted via Website •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pushpa K (Wife of Resident) published on 27 July 2023
Submitted via Postal Card •
Report
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
Thank you so much for such a wonderful review. It was an absolute pleasure looking after your husband. We can't wait for him to return.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Granddaughter of Resident) published on 2 June 2023
Submitted via Postal Card •
Report
Reply from Karen Francis, GM at Barchester Cookridge Court Care Home
Thank you so much for such a wonderful review. I am so happy that your nana is happy at Cookridge Court and that you and your family enjoy visiting her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham H (Son-in-law of Resident) published on 30 May 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Son of Resident) published on 30 May 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul W (Son of Resident) published on 30 May 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin H (Son-in-law of Resident) published on 30 May 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice H (Daughter of Resident) published on 30 May 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie S (Daughter of Resident) published on 30 May 2023
Submitted via Postal Card •
Report
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cookridge Court Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.922) out of 10 for Barchester Cookridge Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.922 for Barchester Cookridge Court Care Home is calculated as follows: ( (236 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 255 Ratings = 4.922
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cookridge Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Oct 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2018
Hi, my name is Karen, and I am the General Manager here at Cookridge Court.
I joined the home in January 2018. The first part of my career was spent with the NHS as a trauma nurse and nurse manager. I moved into the private sector in 2010 and have enjoyed every second since then. The provision of gold-standard care to our residents is my passion and, here at Cookridge Court, we strive to deliver this every single day. I believe it is a privilege to be able to work with such a conscientious, caring and compassionate team that never fails to put the residents first.
Job Title: Deputy Manager
Joined: 2015
Hi, my name is Vicki and I have worked at Cookridge Court since October 2015, I have had a good progressive career, beginning as a care assistant and eventually progressing to a senior care assistant, team leader to my most recent post as Deputy General Manager. I love every aspect of my role, I am dedicated, hardworking and compassionate, and I believe in establishing good relationships with residents, their families and other health professionals. My Team and I are committed to delivering high-quality, person-centred care ensuring excellence every day.
Job Title: Head Housekeeper
Joined: 2015
I started here at Cookridge Court in 2015 in the domestic department and have worked my way up to my current position in 2021 as head housekeeper. I work alongside a dedicated team of domestics to ensure our resident's home is clean, tidy and smelling delightful. Coming to work and spending time with our residents to make sure we are doing everything that they need us to do is a highlight of my day and I hope to be here for many more years.
Job Title: Administrator
Joined: 2016
I joined the Cookridge Court family in 2016 as a Host where I served breakfast, lunch and evening meals to our residents, as well as morning and afternoon tea rounds.
In 2021 I decided to change my career within Cookridge Court and took on my current position as Home Administrator and formerly Home Receptionist.
Job Title: Head Activities Coordinator
Joined: 2014
My name is Laura and I am the Head Activities Coordinator here at Cookridge Court. I have worked in care since 2014 and get so much satisfaction out of knowing I have made a difference in people’s days and have filled the home with a sense of community and happiness. We have created a wonderful culture within our home and we work together to give residents the best possible experience. We are here to ensure that residents enjoy an environment that is both stimulating and socially active and ensure we all know each resident's preferences so that we can deliver a person-centred program of events and activities. The strong relationships we build with our residents, their families and friends are essential to our homely feel.
Job Title: Maintenance Manager
Joined: 2015
Hi, my name is Tim and I have worked at Cookridge Court since 2015. I started as a Maintenance Assistant and have recently been promoted to Maintenance Manager. I am always happy to help and love having a chat with the residents.
Job Title: Team Leader
Joined: 2013
I have worked in care since 2013 working mainly with those residents on their journey with Dementia.
I have worked in various roles with in care from care assistant to senior care and head house keeper to operations manager. No matter what role you do it all comes down to the well being of each and every individual resident, the care and respect that they deserve.
Job Title: Senior Care Assistant
Joined: 2024
Priscilla joined the Cookridge court family in 2024 and makes up part of our homes wonderful care team as a Senior Care Assistant.
She speaks warmly about how much she enjoys getting to know the residents and their families and speaks about how the brilliant team she is a part of.
Away from the home Priscilla enjoys table tennis and unwinding playing games with her children.
Job Title: Senior Care Assistant
Joined: 2024
Precious joined the Cookridge court family in 2024 and makes up part of our homes wonderful care team as a Senior Care Assistant.
He speaks warmly about how much he enjoys getting to know the residents and their families and speaks about how the brilliant team he is a part of.
Away from the home Precious enjoys playing football, singing and watching Manchester United play.
Job Title: Head Chef
Joined: 2025
Hi, my name is Adrian and I am the Head Chef here at Cookridge Court.
As Head Chef I help to lead the Kitchen and Hospitality teams to create sociable dining experiences for our residents. This includes everything from ensuring the Sunday roast meets the resident's high standards, to designing meals which supplement resident's dietary requirements, and much more.
New recipes are always welcome in the kitchen and we love to discuss resident’s preferences regularly. ,
Adrian just became a Dad and really enjoys singing and cuddling the new arrival. Hobbies are Gym and running.
Job Title: Admin Assistant
Joined: 2024
Hi, my name is Janine and I am the Admin Assistant here at Cookridge Court. I have worked here at Cookridge Court for 1 years and really enjoy speaking to visitors and residents.
My hobbies are doing decorating at home and going on holiday in the sun.