I could not be more pleased with the level of care and attention she received
Carol B (Daughter of Resident)
The staff are caring, attentive and always willing to help and go the extra mile for my mum
V R (Daughter of Resident)
Cookridge Court is what I would describe as
Roger L (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cookridge Court Care Home has a Review Score of 9.9 (9.922) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cookridge Court Care Home has 87 reviews.
Review from S H (Daughter of Resident) published on 12 August 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cookridge Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from S B (Daughter of Resident) published on 12 August 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cookridge Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from H B (Wife of Resident) published on 12 August 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cookridge Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from M C (Son of Resident) published on 7 August 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cookridge Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from K A (Son of Resident) published on 29 July 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cookridge Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Sue G (Daughter of Resident) published on 24 July 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cookridge Court Care Home
We are pleased to begin our garden visits to reunited our Residents with their loved ones and glad you have been able to visit. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Susan C (Daughter of Resident) published on 16 September 2019
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Review from T J (Friend of Resident) published on 10 September 2019
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Review from Julie C (Resident) published on 10 September 2019
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Review from Jane W (Daughter of Resident) published on 19 August 2019
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Review from Marsha M (Respite Resident) published on 5 July 2019
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Review from Helen L (Daughter of Resident) published on 28 June 2019
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Review from Michelle F (Daughter of Resident) published on 17 June 2019
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Reply from Alison Geddes, Marketing at Barchester Cookridge Court Care Home
Many thanks for your positive review, it is wonderful to hear how pleased you are with your Mother's care during her respite stay at Cookridge Court. Our team are extremely dedicated and are an asset to our home. They will be delighted to read your comments. We look forward to welcoming you and your Mother to Cookridge again anytime.
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Review from Patricia S (Daughter of Resident) published on 13 June 2019
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Reply from Alison Geddes, Marketing at Barchester Cookridge Court Care Home
Thank you for your positive comments on our home, it's wonderful to hear how impressed you are with Cookridge Court. The team will be delighted to receive your feedback.
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Review from Keith M (Son of Resident) published on 15 May 2019
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Reply from Alison Geddes, Marketing at Barchester Cookridge Court Care Home
Thank you for your positive comments about our home, it is wonderful to hear how happy your mother is here at Cookridge Court. The home manager and team will be delighted to hear your feedback, best wishes.
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Review from Stephanie F (Daughter-in-law of Resident) published on 10 April 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cookridge Court Care Home
Thank you for your positive comments about our home, it is great to hear how pleased you are with the care your Mother is receiving here at Cookridge Court. We pride ourselves on the high level of service we provide, and our dedicated team are passionate about providing excellent care. The team will be delighted to hear your feedback. Thanks again and best wishes.
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Review from Rada (Daughter of Resident) published on 12 March 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cookridge Court Care Home
Thank you for your wonderful comments about our home, at Cookridge Court we pride ourselves on our high standard of care so it is great to hear that you find us to be 'the best by far' for your father. Your comments will be passed on to the Home Manager and the team who will be delighted to hear your positive feedback.
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Review from Carol B (Daughter of Resident) published on 8 February 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cookridge Court Care Home
Thank you for your positive feedback on our home, it is fantastic to hear your wonderful comments. At Cookridge Court, we pride ourselves on the high standard of care that we offer, so we are delighted that you're happy with the care given to your Mother and found our team to be 'caring and helpful'. Thanks again for your kind words.
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Review from Elaine P (Daughter of Resident) published on 4 February 2019
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Review from Roger L (Son of Resident) published on 31 January 2019
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The Review Score of 9.9 (9.922) out of 10 for Barchester Cookridge Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.922 for Barchester Cookridge Court Care Home is calculated as follows: ( (236 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 255 Ratings = 4.922
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cookridge Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Oct 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2018
Hi, my name is Karen, and I am the General Manager here at Cookridge Court.
I joined the home in January 2018. The first part of my career was spent with the NHS as a trauma nurse and nurse manager. I moved into the private sector in 2010 and have enjoyed every second since then. The provision of gold-standard care to our residents is my passion and, here at Cookridge Court, we strive to deliver this every single day. I believe it is a privilege to be able to work with such a conscientious, caring and compassionate team that never fails to put the residents first.
Job Title: Deputy Manager
Joined: 2015
Hi, my name is Vicki and I have worked at Cookridge Court since October 2015, I have had a good progressive career, beginning as a care assistant and eventually progressing to a senior care assistant, team leader to my most recent post as Deputy General Manager. I love every aspect of my role, I am dedicated, hardworking and compassionate, and I believe in establishing good relationships with residents, their families and other health professionals. My Team and I are committed to delivering high-quality, person-centred care ensuring excellence every day.
Job Title: Head Housekeeper
Joined: 2015
I started here at Cookridge Court in 2015 in the domestic department and have worked my way up to my current position in 2021 as head housekeeper. I work alongside a dedicated team of domestics to ensure our resident's home is clean, tidy and smelling delightful. Coming to work and spending time with our residents to make sure we are doing everything that they need us to do is a highlight of my day and I hope to be here for many more years.
Job Title: Administrator
Joined: 2016
I joined the Cookridge Court family in 2016 as a Host where I served breakfast, lunch and evening meals to our residents, as well as morning and afternoon tea rounds.
In 2021 I decided to change my career within Cookridge Court and took on my current position as Home Administrator and formerly Home Receptionist.
Job Title: Head Activities Coordinator
Joined: 2014
My name is Laura and I am the Head Activities Coordinator here at Cookridge Court. I have worked in care since 2014 and get so much satisfaction out of knowing I have made a difference in people’s days and have filled the home with a sense of community and happiness. We have created a wonderful culture within our home and we work together to give residents the best possible experience. We are here to ensure that residents enjoy an environment that is both stimulating and socially active and ensure we all know each resident's preferences so that we can deliver a person-centred program of events and activities. The strong relationships we build with our residents, their families and friends are essential to our homely feel.
Job Title: Maintenance Manager
Joined: 2015
Hi, my name is Tim and I have worked at Cookridge Court since 2015. I started as a Maintenance Assistant and have recently been promoted to Maintenance Manager. I am always happy to help and love having a chat with the residents.
Job Title: Team Leader
Joined: 2013
I have worked in care since 2013 working mainly with those residents on their journey with Dementia.
I have worked in various roles with in care from care assistant to senior care and head house keeper to operations manager. No matter what role you do it all comes down to the well being of each and every individual resident, the care and respect that they deserve.
Job Title: Senior Care Assistant
Joined: 2024
Priscilla joined the Cookridge court family in 2024 and makes up part of our homes wonderful care team as a Senior Care Assistant.
She speaks warmly about how much she enjoys getting to know the residents and their families and speaks about how the brilliant team she is a part of.
Away from the home Priscilla enjoys table tennis and unwinding playing games with her children.
Job Title: Senior Care Assistant
Joined: 2024
Precious joined the Cookridge court family in 2024 and makes up part of our homes wonderful care team as a Senior Care Assistant.
He speaks warmly about how much he enjoys getting to know the residents and their families and speaks about how the brilliant team he is a part of.
Away from the home Precious enjoys playing football, singing and watching Manchester United play.
Job Title: Head Chef
Joined: 2025
Hi, my name is Adrian and I am the Head Chef here at Cookridge Court.
As Head Chef I help to lead the Kitchen and Hospitality teams to create sociable dining experiences for our residents. This includes everything from ensuring the Sunday roast meets the resident's high standards, to designing meals which supplement resident's dietary requirements, and much more.
New recipes are always welcome in the kitchen and we love to discuss resident’s preferences regularly. ,
Adrian just became a Dad and really enjoys singing and cuddling the new arrival. Hobbies are Gym and running.
Job Title: Admin Assistant
Joined: 2024
Hi, my name is Janine and I am the Admin Assistant here at Cookridge Court. I have worked here at Cookridge Court for 1 years and really enjoy speaking to visitors and residents.
My hobbies are doing decorating at home and going on holiday in the sun.