Headingley Hall Care Home

5 Shire Oak Road, Headingley, Leeds LS6 2DD
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9.9 68 Reviews
  • Headingley Hall Care Home, Leeds
Tranquil and secluded, Headingley Hall Care Home sits in its own beautifully landscaped grounds and has a relaxed, refined ambience all of its own. Headingley Hall is rated as 'Outstanding' by the Care Quality Commission (February 2020).

As a leading regional care organisation, Westward Care appreciates that making the decision to live in a care home is seldom an easy one, and never forgets that their residents are individuals with unique needs, wishes and aspirations. As a result, a highly skilled team of dedicated professionals take pride in delivering care that respects personal opinions and caters for personal tastes.

What’s included at a glance:

• Distinctive accommodation with style and character
• Care suites including en-suite, kitchenette with integrated fridge and tea making facilities
• Relaxed air-conditioned lounges
• Fine dining with freshly prepared meals made by dedicated chefs
• Hairdressing salon
• Film room
• Fully licensed bar
• Variety of social activities to suit all tastes

In addition to Residential Care, the setting also provides Specialised Dementia Care in Shire Oak House based at Headingley Hall. With 11 bedrooms available and a separate kitchen and lounge, the space has been decorated to create a sense of calm - a home from home.

Based on an established dementia support approach of building a ‘household’ Shire Oak House is about creating an environment that helps grow relationships and a sense of home. The offer is about putting the person at the heart of how they support them. The small environment means when people move to Shire Oak House, life can continue on their own terms – the team fit around their routine, their likes and dislikes and aim to make the move to more supported living feel as natural as possible.

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Care Provided by Headingley Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Heven Eyob (Registered Manager)
  • Admission Criteria
    • Self Funded, Local Authority Funded with top up. All admissions subject to Pre Assessment.
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Headingley Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,094 – £1,836
    • Self-Funded Residential Dementia Care £1,171 – £1,723
    • RESPITE Self-Funded Residential Care £1,457 – £1,637
    • RESPITE Self-Funded Residential Dementia Care £1,457 – £1,723

  • Additional non care charges may apply for Local Authority Funded Clients - Call us for more details.
  • (these prices are only a guideline, please contact Headingley Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No specific visiting hours however the main doors are locked between 9pm and 7am. Visitors intending on coming between these hours can ring the external bell, report to reception and sign in.


  • Parking

  • Parking available on site. Registration/car details must be reported at Reception


Headingley Hall Care Home Reviews (68)

Total of 68, showing 61-68
9.9

Headingley Hall Care Home has a Review Score of 9.9 (9.939) out of 10, based on 10 reviews in the last 2 years. Over all time Headingley Hall Care Home has 68 reviews.

Overall Experience

  • 62
  • 4
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  • 2

Date Published

68
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Review from Kathleen M (Wife of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Headingley Hall for respite care and I am very happy with the care he has received.

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Review from Jolelyn J (Daughter of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy at his stay at Headingley and I've got peace of mind he's been well looked after when I am on holiday. The staff are always very helpful.

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Review from Anne W (Daughter of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had respite care 2-3 times a year for the last four years so we can go on holiday. We are always happy to leave her there as the things that matter to her are willingly provided. She is a devoted catholic and the staff help her attend mass further up the road.


They help her shower

and provide a commode, as she is used to at home. The place is clean, comfortable and friendly. Mum is 90 and a bit forgetful, but she is treated with respect and welcomed by the residents she has grown to know. It means I can have the odd break from caring duties without worrying.

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Review from Philip B (Nephew of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was made really happy at the care home and the staff treated her with great kindness, dignity and respect. She lived there for the final two years of her life and she thoroughly enjoyed the environment and experience. Following a stroke the staff responded by taking her back into palliative
care and they gave her the best possible end to her 96 years.

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Review from Jean G (Niece of Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and all staff clearly care for and know how to look after my Aunt. All her caring needs are met her room is clean and generally well maintained- when she had skin problems it should have been arranged for the cleaner to hoover the carpet more often. All her clothes and linen are washed
and ironed very well - turn around time is very good. Any mislaid clothes are found! Her medical care is generally very good- they are attentive and quick to react to her needs. All hospital appointments and visits are well managed - correct taxis ordered and a carer arranged. Very, very rarely the home has a smell which is quickly sorted. My Aunt is very happy at Headingley Hall.

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Review from Esthter S (Niece of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the ten years in which my aunty lived at Headingley Hall, she was treated with respect, compassion and dignity. What I particularly liked was the friendliness of the staff, their welcoming outlook and the fact that my aunty had fun with them. Her independence was nurtured and cherished her idiosyncrasy
were accepted and when we lost my aunty her passing was really mourned by the staff who did care for her.

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Review from Villette (Sister of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My disabled brother with learning difficulties has lived here for 2 years. He is 69 years old. Also my sister has lived here for 9 months. She is 76 years old. They are in rooms next door to each other. I can honestly say the staff are lovely. The home is "homely" it is well laid out with different
kinds of rooms and different sizes. The meals are lovely- plenty of choice always something happening for residents who want to take part. The home "smells" nice as you go in. I feel at home when I go and have asked to go on the waiting list for when it is my turn to be cared for. I am 70, I have seen lots of homes but this is the best.

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Review from Jane W (Daughter of Resident) published on 12 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was diagnosed with lung cancer about 6 weeks ago. He refused to eat initially and then wouldn't drink. The staff have been supportive to Dad and us as a family. The level of care to dad was excellent. He was shown respect, his personal care was always attended to and he was made as comfortable as
he could be. He was confined to bed towards the end and was turned every 1 and a half hours to prevent pressure sores. Dad was very happy living here and I'm so grateful he has the care that enabled him to stay here till he passed away.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Headingley Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Headingley Hall Care Home is calculated as follows: ( (109 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 115 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Headingley Hall Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Charlie

Charlie Render

Job Title: Interim Manager, Headingley Hall Care Home

I started working in care 24 years ago when I was 16 years old as a weekend job whilst studying for my A-levels.


I progressed into working with elderly adults with learning difficulties and led a group of young adults with Down Syndrome to work within the care industry themselves, supporting them with a career in catering and social care.


I left that role to attend University in Leeds where I studied Interdisciplinary English Literature and History.


After a brief stint working in finance, I made a decision to return to care and remain in Leeds and before I knew it, I gained a job at Headingley Hall 14 years ago and have never looked back.

I started as a night care assistant before progressing into a Senior Carer role. This made me realise that this was my chosen profession. Seeing the difference, I could make in someone's life by ensuring their health and well-being were as supported as possible gave me satisfaction.


I discovered a keen taste for liaising and providing support to all health professionals who visited Headingley Hall. By working alongside the health professionals and gaining their knowledge and experience, I was able to review our service users with a holistic approach and ensure care remained person-centred.


Since then, I progressed to the Deputy Manager role at Headingley Hall and completed my Level 5 Diploma in Health and Social Care.


My learning continues every day and I continue to love the challenges each day throws at me. I am excited about the opportunity to lead as Interim Manager and I hope my future continues to progress within the care sector.


Sharon

Sharon Earnshaw

Job Title: Operations Manager

Joined: 2003

Sharon joined the care team at Headingley Hall in June 2003 as Deputy Manager and was promoted to Care Manager, taking on full responsibility for the care delivered to the residents in June 2011. She became the home’s General Manager in October 2012.


Sharon has worked in care homes since leaving school at 17. She started as a Care Assistant and rose through the ranks to Senior Care Assistant and Residential Co-ordinator before leaving her first care home to join Headingley Hall. Sharon is now the Operations Manager who oversees the overall activities across Westward Care Services.


Sharon believes that good communication skills and developing excellent relationships with residents and their families are key to providing outstanding care and support to everyone.


Elaine

Elaine Yechezkel

Job Title: Administrator

Joined: 2010

Elaine has worked in administration since the age of 17.


Her prior experience involved working in an import/export company, an international charity and a furniture manufacturing company before coming to work at Headingley Hall in 2010.


Part of Elaine's role is to provide full admin support to the General Manager and Heads of Departments across the care home and retirement apartments.


Elaine is also involved in managing the enquiries for the home and she is passionate about ensuring families have smooth transitions to the home when making this important decision.