Paisley Lodge Care Home

Hopton Mews, Armley, Leeds LS12 3UA
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8.5 26 Reviews
  • Paisley Lodge Care Home, Leeds
Part of the award-winning Orchard Care Homes group, Paisley Lodge Care Home in Leeds offers specialist dementia care through their innovative Reconnect community.

Rated 'Good' by CQC (July 2024), the dementia-friendly care home boast 41 bedrooms, cosy living rooms, a DIY work room, kitchens and much more.

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Care Provided by Paisley Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Measha Savage (Home Manager)
  • Admission Criteria
    • Under 65 if they have old age concerns.
    • Ages 60+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Paisley Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Paisley Lodge Care Home Reviews (26)

Total of 26, showing 21-26
8.5

Paisley Lodge Care Home has a Review Score of 8.5 (8.471) out of 10, based on 5 reviews in the last 2 years. Over all time Paisley Lodge Care Home has 26 reviews.

Overall Experience

  • 16
  • 9
  • 1
  • 0
  • 0

Date Published

26
0
1
4
22

Review from M O (Nephew of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always obliging, go out of their way to help. Always happy to explain and discuss any problems and seem to be very patient.


I don't have to worry as my aunt is getting the best care available totally happy and satisfied.


Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home

Thank you for taking the time to write a review for Paisley Lodge, all positive feedback is appreciated and I will pass your comments onto the team. I am pleased that you are at ease and don’t feel like you have to worry about your Aunt while she is in our home, we strive to provide the best care possible for our residents and we will continue to do so for your Aunt.


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Review from Doreen P (Sister-in-law of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law is very well taken care of. Her carers are kind, considerate and treat her with dignity. She also has excellent meals.

Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home

Many thanks for taking the time to write a positive review for our care home, Paisley Lodge. All feedback makes a big difference to the home and the staff and I will be sure to pass your comments on. We are pleased to read that you are happy with the mealtime experience, as we strive to create a pleasing environment with good quality food for our residents to enjoy.


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Review from Diane M (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is warm and comfortable with a pleasant atmosphere. The staff are 'gems', caring and attentive to the residents, know all the resident's names and are very supportive and chatty.
I have marked cleanliness as 'good' as some visitors say there is a smell of urine, I myself have no sense of smell
so cannot comment. The activities only got a 'satisfactory' as there are not that many activities at the moment although plans are in hand, I understand, to remedy this.


The new manager who arrived in June seems very competent. After a meeting with her in September, she laid out plans for improvements in many areas, activities, food, cleanliness etc.


Reply from Pat Woellner, Home Manager at Paisley Lodge Care Home

Many thanks for taking the time to write a positive review for Paisley Lodge Care Home, I will certainly pass your comments on – all feedback is greatly appreciated. We strive on providing the best care possible for our residents and making sure that they feel at home, I am pleased to read that you have noticed this. Pat Woellner, Home Manager.


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Review from F J (Daughter of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am glad to see Paisley Lodge Care Home (formally 'Old Hopton Court') is now getting some improvements done. There is still a lot that needs to be done to bring it up to date. I would just like to say that the staffing levels on the upstairs floor where my relative is are not very good. Sometimes,
there are only 2 staff on for 20 residents which I don't think is enough or agency staff come in and don't know the residents. These are dementia patients and need extra care. The staff that are upstairs are really good but I just think they need more help.

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Review from Sandra J (Daughter of Resident) published on 15 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our lovely dad has been in Hopton Court for nearly 4 years. The staff are amazing the way they deal with all residents. They treat them in such a kind caring way and all are treated with dignity. We looked at 12 homes before we chose Hopton Court. This is the right home for our dad. Here he is taken
care of and looked after. Thank you to all the staff.

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Review from F J (Daughter of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother is 93 and in Hopton Court. When I first went to take mum in I was a bit shocked at how bad some of the residents in here were. My mum has been in there for 6 weeks now and has settled in well this due to the staff who are marvellous with her. She has lost her speech, has dementia and is partially
blind and deaf and they communicate with her really well. They have helped me in every way with settling her in. I do think the home could do with a refurbishment (face lift) it is very much in need of. The security is very good as you cannot get in or out without someone letting you in. Her clothes are washed and ironed everyday. They could probably do with more carers.

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Current Review Score: 8.5 (8.471)

Overview of Review Score

The Review Score of 8.5 (8.471) out of 10 for Paisley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.390 for Paisley Lodge Care Home is calculated as follows: ( (24 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.39

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.081 Points relating to the number of positive Reviews for Paisley Lodge Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 5 Positive Reviews ÷ 8.6 = 0.581

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

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Maryisa Savage

Job Title: Home Manager

Joined: 2024

Meesha is the Home Manager for Paisley Lodge