Lofthouse Grange and Lodge provides service from a hairdresser and chiropodist which is not included in the cost of stay.
Visitors welcome anytime.
Free on-site parking.
Lofthouse Grange & Lodge Care Home has a Review Score of 9.5 (9.524) out of 10, based on 26 reviews in the last 2 years. Over all time Lofthouse Grange & Lodge Care Home has 65 reviews.
Review from Catherine W (Daughter of Resident) published on 10 March 2025
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for your kind words. We are delighted to hear that your relative has had a positive experience at our care home for the past two years. Our dedicated support staff and carers strive to provide the highest quality of care, and it means a lot to us to know that their efforts are appreciated. We are also pleased to hear that you find our facilities to be of a high standard and that your relative is settled and comfortable.Your feedback is invaluable to us and motivates us to continue delivering excellent care and support to all our residents. Thank you for taking the time to share your thoughts.
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Review from D J (Wife of Resident) published on 6 January 2025
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Review from Kay T (Daughter of Resident) published on 8 November 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for your kind words. It truly means a lot to hear that you had a positive experience with the care provided. Our team is dedicated to ensuring the best possible outcomes for those we care for, and your feedback is a testament to their hard work and commitment. We are grateful for your trust and support.
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Review from Karen H (Daughter of Resident) published on 17 September 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for your kind words! It means a lot to us to know that our care has made a positive impact. We strive to provide the best possible service, and your feedback reassures us that we're on the right track.
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Review from June H (Wife of Resident) published on 2 September 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for your kind words about your husband's stay at our care home. We're delighted to hear that you had a positive experience. Our team works hard to provide the best care and comfort and it's wonderful to know that our efforts are appreciated. If there's anything else we can do, please don't hesitate to let us know. We look forward to continuing to serve you.
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Review from Peter H (Respite Resident) published on 2 September 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for bringing this to our attention. I'm truly sorry to hear about your experience with our service. We strive to provide high-quality care to our residents. We understand that maintaining a profiling bed can indeed be challenging. We appreciate your feedback and are committed to making things right.
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Review from Jeanette D (Daughter of Resident) published on 21 August 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Many thanks for your positive review. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback, as they work hard to deliver high standards of quality care from the heart at all times, thank you.
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Review from Ian B (Son of Resident) published on 20 August 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
We really appreciate your wonderful feedback and your recognition of our team and their dedication, they will be touched to hear your lovely comments!
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Review from Carrie B (Resident) published on 24 June 2024
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Review from S C (Daughter of Resident) published on 14 June 2024
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Review from Helen B (Daughter of Resident) published on 24 May 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for your feedback which will help us improve our service. Two senior carers work back-to-back in the community where your mum resides. Due to holidays etc., other staff may cover from time to time. Our staff use mobile devices (like mobile phones) to record their notes. Our menus have a variety of nutritional meals and we offer a choice of meals each day. If there are any favourite foods your mum would love to eat, please let the team know and we can include these. We hold a residents meeting every month and a number of residents requested to have a fry up for dinner once a week instead of in the morning. Thank you for your feedback about the home cleaners I will share it with the team. A key to the patio door is available from the manager's office, please pop in anytime you wish. We are aware of some recent pest activity outside the home and have an active treatment plan in place. Due to the neighboring fields and farmland, we are monitoring this closely.
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Review from Alan B (Husband of Resident) published on 3 May 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for taking the time to leave us such a lovely review. I will pass on your lovely feedback to the team.
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Review from J B (Son of Resident) published on 2 May 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for your lovely feedback! Always great to hear from relatives about the care that our team are giving.
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Review from John C (Husband of Resident) published on 1 May 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for your kind words, we're thrilled to hear that you're happy with the care provided at the care home.
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Review from Angela S (Daughter of Resident) published on 23 April 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for your review and lovely feedback that will be passed on to our team. We are very glad that your dad has settled in well with us at Lofthouse Grange and Lodge.
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Review from Jane K (Daughter of Resident) published on 9 April 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for the wonderful feedback. I am glad that you have had a positive experience. I will share this with my entire team.
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Review from Pauline T (Daughter of Resident) published on 8 March 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon.
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Review from Vivien L (Daughter of Resident) published on 8 March 2024
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
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Review from Sandra C (Daughter of Resident) published on 21 November 2023
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for this wonderful review, your fantastic comments will be passed to the team.
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Review from Karen G (Daughter of Resident) published on 27 September 2023
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Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you so much for taking the time to write this lovely review of our Lofthouse Grange and Lodge Care Home. It is wonderful to hear that your mum is being so well cared for by our staff team who always go the extra mile. I will pass your kind words on to the staff as I'm sure they'll be delighted to hear your great feedback. Take care.
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The Review Score of 9.5 (9.524) out of 10 for Lofthouse Grange & Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.524 for Lofthouse Grange & Lodge Care Home is calculated as follows: ( (193 Excellents x 5) + (90 Goods x 4) + (22 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 309 Ratings = 4.524
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lofthouse Grange & Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2022
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Job Title: Home Manager
Joined: 2021
My name is Krzysztof Bialczyk, and I am the Home Manager at Lofthouse Grange & Lodge Care Home. I have dedicated many years to the care sector, gaining extensive experience in managing residential and dementia services. My passion for providing high-quality care and support to residents has driven my career and led me to this rewarding role.
Throughout my career, I have developed a deep understanding of the unique needs and challenges faced by individuals living with dementia. I am committed to fostering a compassionate, safe, and stimulating environment for our residents, ensuring that they receive the highest standard of care.
At Lofthouse Grange & Lodge, my role involves overseeing the daily operations of the care home, leading and supporting our dedicated team of staff, and implementing best practices in care delivery. I work closely with residents, their families, and healthcare professionals to create individualised care plans that promote well-being and enhance the quality of life.
I am proud to be part of an organization that prioritizes the health, happiness, and dignity of our residents. My goal is to continue building a community where residents feel valued, respected, and empowered to live fulfilling lives.