Lofthouse Grange & Lodge Care Home

340 Leeds Road, Lofthouse, Wakefield WF3 3QQ
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9.5 65 Reviews
  • Lofthouse Grange & Lodge Care Home, Wakefield
Part of the award-winning Orchard Care Homes group, Lofthouse Grange & Lodge Care Home is a residential dementia care, residential care and respite care home in Wakefield.

The care home has two communities: Lofthouse Grange, which provides 24-hour residential care, and Lofthouse Lodge, which specialises in caring for people living with dementia. Both of these communities have a dedicated team on-hand to support your loved ones, and visitors can pop in to say hello any time they'd like.

Fun activities and events are always happening at the Wakefield care home; including visits from alpacas, arts and crafts and local entertainment. Why not get in touch to book a visit?

Care Provided by Lofthouse Grange & Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Krzysztof Bialczyk (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (88)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (88)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Lofthouse Grange & Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,321
    • Self-Funded Residential Dementia Care from £1,378
  • Lofthouse Grange and Lodge provides service from a hairdresser and chiropodist which is not included in the cost of stay.


  • (these prices are only a guideline, please contact Lofthouse Grange & Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome anytime.


  • Parking
  • Free on-site parking.


Lofthouse Grange & Lodge Care Home Reviews (65)

Total of 65, showing 1-20
9.5

Lofthouse Grange & Lodge Care Home has a Review Score of 9.5 (9.524) out of 10, based on 26 reviews in the last 2 years. Over all time Lofthouse Grange & Lodge Care Home has 65 reviews.

Overall Experience

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  • 28
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My relative has lived in the care home for 2 years. We have found all the support staff and carers to be extremely helpful. The facilities at the home are of a high standard and my relative is settled and comfortable.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words. We are delighted to hear that your relative has had a positive experience at our care home for the past two years. Our dedicated support staff and carers strive to provide the highest quality of care, and it means a lot to us to know that their efforts are appreciated. We are also pleased to hear that you find our facilities to be of a high standard and that your relative is settled and comfortable.Your feedback is invaluable to us and motivates us to continue delivering excellent care and support to all our residents. Thank you for taking the time to share your thoughts.


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Overall Experience  Overall Experience 4.0 out of 5

My husband spent 4 weeks respite at Lofthouse Grange whilst I left the country. He was well looked after and I had no worries at all about his care. I was able to facetime him a few times a week and he always looked happy. Thank you to all the team.

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Overall Experience  Overall Experience 5.0 out of 5

I have previously reviewed this care home, however following my Dad's death, I feel the need to do so again.
The love, kindness and excellent care given during Dad's 3 years of living in the dementia unit were second to none. There were some challenges during that time with Dad's behaviour. The team
worked alongside outside agencies to ensure that these were managed in both Dad's and other residents best interests.
The team knew his interests and his favourite song and encouraged him to participate in the numerous activities as long as he was able.
In his final days, the compassion and support we received were exceptional and he couldn't have been cared for better. We were so lucky that Dad lived in such a fantastic environment and was able to die there surrounded by people who cared.
When he died, with no input from us, he was dressed in a shirt and tie just as he would have wanted. The feedback we received, not from Lofthouse staff, was that he looked very smart.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words. It truly means a lot to hear that you had a positive experience with the care provided. Our team is dedicated to ensuring the best possible outcomes for those we care for, and your feedback is a testament to their hard work and commitment. We are grateful for your trust and support.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was in Lofthouse Grange for 13 months, she was 94 years old when she first went into the home. She was very active and joined in all the activities and made friends with the other residents. For the last 3 months, Mum was on end-of-life care. All the staff and management team have been wonderful
during this time. I cannot fault the care she received. They treated her with dignity, respect, love and kindness. The care and attention when she became bedbound was marvellous. They were also a massive support for us, her family. While we visited her every day, knowing she was well cared for when we weren't there was priceless. Thank you for your help and support during her last weeks and days of life.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words! It means a lot to us to know that our care has made a positive impact. We strive to provide the best possible service, and your feedback reassures us that we're on the right track.


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Overall Experience  Overall Experience 4.0 out of 5

My husband was at Lofthouse Grange until our home could be adapted.
The staff are lovely and listen and care for residents.
The room was in need of decoration and the bathroom needed updating.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words about your husband's stay at our care home. We're delighted to hear that you had a positive experience. Our team works hard to provide the best care and comfort and it's wonderful to know that our efforts are appreciated. If there's anything else we can do, please don't hesitate to let us know. We look forward to continuing to serve you.


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Overall Experience  Overall Experience 3.0 out of 5

Poor bedding and beds are rarely made before evening time.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for bringing this to our attention. I'm truly sorry to hear about your experience with our service. We strive to provide high-quality care to our residents. We understand that maintaining a profiling bed can indeed be challenging. We appreciate your feedback and are committed to making things right.


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Overall Experience  Overall Experience 5.0 out of 5

The care that our dad received in Lofthouse Grange & Lodge was excellent, unfortunately, Dad was only in for 4 months before he sadly passed. The management & carers at the home were fantastic, they looked after him with compassion & dignity and catered to his needs, they kept us informed on every aspect
of Dad's care and if they had any concerns would get in touch to let us know. Dad was on the Dementia floor, the staff were so caring with the residents making sure they were treated with dignity and respect. I loved how they would take time to ensure their hygiene was at its best even blow-drying their hair. We always felt welcome at the home and as a frequent visitor, it made each visit a pleasant experience. The cleanliness of the home was excellent the cleaners kept the place spotless, as was Dad's room. Dad's room was of a good standard as were his en suite facilities. The food was of a good Standard. An Excellent choice.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for your positive review. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback, as they work hard to deliver high standards of quality care from the heart at all times, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Lofthouse Grange Care Home is, the management and staff were so welcoming and accommodating from the first day my late father arrived. He was treated with such care and dignity right until he passed away, the staff were incredibly professional and so caring towards my father.
Nothing was too much trouble and my sister and I were made so welcome when we visited. Also the home was so clean and well-run I would highly recommend Lofthouse Grange Care Home to anyone.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

We really appreciate your wonderful feedback and your recognition of our team and their dedication, they will be touched to hear your lovely comments!


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Overall Experience  Overall Experience 4.0 out of 5

My Mother-in-law has been a resident for 2 weeks now. Staff have been welcoming and are making every effort to know her and understand her needs. She was recently taken ill and staff initiated calling for advice and getting out-of-hours GP to visit. Night staff assisted by quickly getting medication
and essential items together for me at 5 am to take to the hospital. Nothing was too much trouble and they have shown genuine concern. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy I can approach staff or management if I have any concerns about my mum's care. The staff are extremely friendly and helpful.
The activities are well thought about and they try to involve as many residents as possible. I'm on the website for this care home. It's lovely I can see my mum joining
in and looks to be enjoying herself.
Once the gardens are tended it will be nice for residents to sit outside and get some fresh air. And family to sit outside also with there family.

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Overall Experience  Overall Experience 3.0 out of 5

Mum has started to settle and as a family we feel more relaxed but not consistently. There are senior carers that go above and beyond, however there are some who just do the basics. I have often found Mum just sat asleep with carers on their phones in the lounge. I shower Mum twice weekly due to this
not being instigated by staff unless requested. Communication is very good from two staff members in particular. They really invest their time with the residents. The food recently has been better. On one occasion we had half a chicken burger, half a sausage snash and vegetables which was a really poor quality meal. A choice would also be nice. Bacon and egg for tea every Thursday when this is also offered at breakfast? Clean rooms and communal areas. It would be nice to see options to sit outside. Mum has, a patio door and we were told we could have a key but still don't have one. There is a problem with rats that needs more attention. Entertainment is good and Mum enjoys the exercise and music afternoons.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your feedback which will help us improve our service. Two senior carers work back-to-back in the community where your mum resides. Due to holidays etc., other staff may cover from time to time. Our staff use mobile devices (like mobile phones) to record their notes. Our menus have a variety of nutritional meals and we offer a choice of meals each day. If there are any favourite foods your mum would love to eat, please let the team know and we can include these. We hold a residents meeting every month and a number of residents requested to have a fry up for dinner once a week instead of in the morning. Thank you for your feedback about the home cleaners I will share it with the team. A key to the patio door is available from the manager's office, please pop in anytime you wish. We are aware of some recent pest activity outside the home and have an active treatment plan in place. Due to the neighboring fields and farmland, we are monitoring this closely.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident in Lofthouse Care Home for over a year and have been confident that she has benefitted from the care that I could no longer give her. It was a very difficult decision to make after almost 56 years of marriage, but I am satisfied that she is getting the best care. A member
of our family visits my wife every day and has built a very good relationship with all the staff. I can sleep easy now knowing she is being well cared for.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for taking the time to leave us such a lovely review. I will pass on your lovely feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are always very helpful, friendly and ready to engage with visitors as the need may be. They communicate very effectively as and when there is a need. Although I wish my loved one, wasn't in a care home, we know she is well looked after and gets the needed care. While ever the staff are well rewarded
for the care and service they provide, the place will get even better and will help to maintain a happy environment for the residents.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your lovely feedback! Always great to hear from relatives about the care that our team are giving.


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Overall Experience  Overall Experience 5.0 out of 5

The home is very clean. The food is very good. The staff are brilliant. You can't ask for better people. They are there for all residents even visitors. Everyone makes you welcome. They can't do enough for you. I can not thank everyone enough for what they do. Thank you all for making my wife happy
and wanted. To each and every one of you, I thank you from the bottom of my heart.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words, we're thrilled to hear that you're happy with the care provided at the care home.


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Overall Experience  Overall Experience 4.0 out of 5

Our experience has been mostly good. Some carers are more informative than others on how my dad has been. The home is very clean and warm with a welcoming vibe and my dad seems happy when we visit him.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your review and lovely feedback that will be passed on to our team. We are very glad that your dad has settled in well with us at Lofthouse Grange and Lodge.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the home in November 2022 and since then she and our family have received nothing but support, advice, comfort, professionalism, listened to and more.
The staff are mostly excellent, and any concerns I’ve had have been dealt with by them in a positive manner, some of the agency staff
have been a little less professional in terms of looking bored and not showing interest.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for the wonderful feedback. I am glad that you have had a positive experience. I will share this with my entire team.


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Overall Experience  Overall Experience 5.0 out of 5

I'm writing this review to testify how wonderful the management and staff are at Lofthouse Grange Lodge. A fantastic 100 birthday party for Mum was amazing.
I feel very safe knowing our mother is in such a safe environment. The Lodge is clean and comfortable and has the best staff. My mother feels
at home in her relatively new surroundings.
The entertainment and involvement with residents is fabulous. Thank you for making me comfortable.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Many, many thanks on the occasion of my mother's 100 years birthday. The manager and staff went above and beyond to provide a party and space for her large family to celebrate with her. A wonderful forever memory day for our beloved mother and six children and multiple grandchildren. So very grateful
to The Lodge. We admire your dedication doing a super difficult job.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Overall Experience  Overall Experience 5.0 out of 5

Very good care given. Everything my mum needs and more. Thank you to all the staff and management.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for this wonderful review, your fantastic comments will be passed to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My dear mum has been at Lofthouse Grange Care Home since June 2023.
It was a difficult decision for our family to place Mum in a home. The management team were very helpful with the process. They showed compassion to our family in a time when it was so needed.
The carers have been great making sure
Mum is well taken care of. They too are supportive and caring individuals who take the time to put smiles on the faces of the residents daily. A special shout out to four members of staff in particular just to name a few. The home recently hired an activity director. Like the other staff she has such a gift for brightening the resident's lives. Games are played, nails are painted, sing a longs with live musicians which everyone enjoys just to name few daily activities.
Thank you Lofthouse Grange for caring and enriching my mum's life in her twilight years.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for taking the time to write this lovely review of our Lofthouse Grange and Lodge Care Home. It is wonderful to hear that your mum is being so well cared for by our staff team who always go the extra mile. I will pass your kind words on to the staff as I'm sure they'll be delighted to hear your great feedback. Take care.


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Current Review Score: 9.5 (9.524)

Overview of Review Score

The Review Score of 9.5 (9.524) out of 10 for Lofthouse Grange & Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.524 for Lofthouse Grange & Lodge Care Home is calculated as follows: ( (193 Excellents x 5) + (90 Goods x 4) + (22 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 309 Ratings = 4.524

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lofthouse Grange & Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Krzysztof

Krzysztof Bialczyk

Job Title: Home Manager

Joined: 2021

My name is Krzysztof Bialczyk, and I am the Home Manager at Lofthouse Grange & Lodge Care Home. I have dedicated many years to the care sector, gaining extensive experience in managing residential and dementia services. My passion for providing high-quality care and support to residents has driven my career and led me to this rewarding role.


Throughout my career, I have developed a deep understanding of the unique needs and challenges faced by individuals living with dementia. I am committed to fostering a compassionate, safe, and stimulating environment for our residents, ensuring that they receive the highest standard of care.


At Lofthouse Grange & Lodge, my role involves overseeing the daily operations of the care home, leading and supporting our dedicated team of staff, and implementing best practices in care delivery. I work closely with residents, their families, and healthcare professionals to create individualised care plans that promote well-being and enhance the quality of life.


I am proud to be part of an organization that prioritizes the health, happiness, and dignity of our residents. My goal is to continue building a community where residents feel valued, respected, and empowered to live fulfilling lives.


Frequently Asked Questions about Lofthouse Grange & Lodge Care Home

What types of Care is Lofthouse Grange & Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lofthouse Grange & Lodge Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lofthouse Grange & Lodge Care Home have?

There are 88 Single Rooms.

What are the Facilities & Services at Lofthouse Grange & Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lofthouse Grange & Lodge Care Home to the centre of Wakefield?

3.8 mile(s) as the crow flies, distance by road may be significantly further.