Lofthouse Grange & Lodge Care Home

340 Leeds Road, Lofthouse, Wakefield WF3 3QQ
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9.5 65 Reviews
  • Lofthouse Grange & Lodge Care Home, Wakefield
Part of the award-winning Orchard Care Homes group, Lofthouse Grange & Lodge Care Home is a residential dementia care, residential care and respite care home in Wakefield.

The care home has two communities: Lofthouse Grange, which provides 24-hour residential care, and Lofthouse Lodge, which specialises in caring for people living with dementia. Both of these communities have a dedicated team on-hand to support your loved ones, and visitors can pop in to say hello any time they'd like.

Fun activities and events are always happening at the Wakefield care home; including visits from alpacas, arts and crafts and local entertainment. Why not get in touch to book a visit?

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Care Provided by Lofthouse Grange & Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Krzysztof Bialczyk (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (88)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (88)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Lofthouse Grange & Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,321
    • Self-Funded Residential Dementia Care from £1,378

  • Lofthouse Grange and Lodge provides service from a hairdresser and chiropodist which is not included in the cost of stay.
  • (these prices are only a guideline, please contact Lofthouse Grange & Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Lofthouse Grange & Lodge Care Home Reviews (65)

Total of 65, showing 41-60
9.5

Lofthouse Grange & Lodge Care Home has a Review Score of 9.5 (9.524) out of 10, based on 26 reviews in the last 2 years. Over all time Lofthouse Grange & Lodge Care Home has 65 reviews.

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Date Published

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3
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Review from Peter C (Son of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the period Dad was at the home, we always felt he was well cared for. Communication was great and everything was managed particularly well over the last few months which could have been so much worse were it not for the efforts of the manager and her team. We will always be grateful.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge. Your feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents especially during this COVID pandemic with communication, so I am pleased you are happy with Lofthouse.


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Review from Robert S (Son of Resident) published on 26 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been so much more happier since moving into Lofthouse Grange, the staff have been marvellous, especially during the COVID pandemic. We have had no issue what so ever and have every confidence that Mum is being cared for by a wonderful and dedicated team. We have regular video chats which always
put a smile on Mum's face. All in all we can't fault Lofthouse and the care it provides.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge. Your feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents especially during this Covid pandemic, so thank you for your kind words. I am glad you enjoy the video chats with your mother. Kind regards, Marsha Tuffin, Home Manager.


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Review from Sue H (Daughter of Resident) published on 26 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After being assessed my mum was recommended to go into long term residential care but having to find a new home under lockdown was a task without being able to visit in person. I was drawn to Lofthouse Grange by a friend’s recommendation and after viewing the online video. I was also given the opportunity
to view my mum's potential room via video phone call. The room was perfect and so were the facilities on offer. I advised our social worker I wanted a room at this place for my mum, the admission was quick and went smoothly with the help of the care home manager and her admin staff. My mum moved in a month ago and she has settled in very well. She has her own personal effects around her and has made some friends amongst some of the residents. I was even sent a video message of her joining in a social event they were having one day; she was dancing with her zimmer. It was lovely to see this, and I was grateful for them sending me this, made me feel happy I had chosen the right place for my mum.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge. Your feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you found the admission process went smoothly and our staff to be friendly. Kind regards, Marsha Tuffin, Home Manager.


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Review from Linzi P (Stepdaughter of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My step-dad has just returned from a week's respite and seemed pretty happy about the place. However, he has dementia and doesn’t always know what’s going on or what he has done. So when my mum picked him up to come home and asked him what he had been doing he replied: “nothing really”. We were told
that there are various activities on through the week such as games afternoon and singing etc but when we asked him he said there was nothing on. It would have been nice to have some sort of report about his stay explaining what he had been up to and eaten etc. When my mum brought him in there was nobody to greet her to settle him in, as there was a staff meeting going on, even though she had rung to confirm what time he was arriving. The main room could do with extra comfy chairs as there wasn’t enough. On the plus side the place is very clean, tidy and the staff very friendly and he said the food was good.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge. Your feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that find our home to be clean and tidy and you find our staff to be friendly. If you would like to further discuss the feedback you have given, my door is always open if you want to chat. Kind regards, Marsha Tuffin, Home Manager.


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Review from Roy W (Son of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this home to anyone. It's clean, staff very pleasant. Overall this home is very good.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would recommend this home to anyone. It is also pleasing to hear that you would describe the overall standard of our home as very good.
Kind regards, Marsha Tuffin, Home Manager


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Review from Robert L (Son of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all so helpful and have a very caring attitude. Nothing is too much trouble and it's obvious this comes across to the residents. They are treated with the utmost respect even when the staff are under pressure. I really feel that moving dad to Lofthouse Grange has made his last years comfortable
and even extended his life. They have taken away his day to day worries that come with having dementia.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you believe our staff are helpful with caring attitudes. It is also pleasing to hear that you believe that being in our care has extended your dad’s life.
Kind regards, Marsha Tuffin, Home Manager


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Review from L H (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Admitted here as an emergency and referral by social workers who managed to get an assessment and admitted on the same day.
This followed a fall at home, and wandering into the street after midnight on three occasions.
We were welcomed by friendly staff and carers, who continued to look after her
well.
Only moving her to a different home as it is nearer to her home, so she is nearer to me and her friends, neighbours and church friends.

Reply from Marsha Tuffin, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our hard-working team to be friendly and provide good care. I would love to discuss any issues you have regarding our activities further, please feel free to come in for a visit, my door is always open I would welcome an opportunity to discuss this.
Kind regards Marsha Tuffin, Home Manager


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Review from Jane B (Daughter of Resident) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to stay at Lofthouse Grange and Lodge on a respite basis after my dad had an accident which meant he couldn’t look after her. The manager was brilliant and came out to see us at the family home within hours of us making the call. She was so kind and my mum took to her straight away. She
trusted her and it meant my mum went happily into respite care. Whilst there, my mum was well looked after. The staff were kind and there were plenty of activities to keep mum occupied. She loved making mince pies! Her room was clean, modern and spacious with all the facilities she needed. We were always made to feel welcome when we visited and the lounge, always had plenty of people, singing along to war songs, watching TV or just chatting. It would be my first choice should we need respite or permanent care in the future.

Reply from Helen Brett, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mum enjoyed her respite stay here. It is also pleasing to hear we would be your first choice if you were to ever need respite or permanent care in the future.
Kind regards.


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Review from L M (Granddaughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My gran is almost 100. She lived in her own home up until 10 weeks ago when she was in the hospital and a different home where she was very unhappy. Lofthouse Grange was recommended, and we have not been disappointed. Every member of staff has been so caring and kind, it has been a very rocky road,
but my gran is finally happy, each and every member of staff has made her feel so special and wanted. It has given us ease knowing she is being cared for so well. I would highly recommend.

Reply from Helen Brett, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that your gran is happy living in our home. It is also pleasing to hear that you find our staff to be kind and caring.


Kind regards, The Home Manager.


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Review from Jacqueline G (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After looking around other care homes for my mum and feeling the anguish that she would hate them, we got the call to come and visit Lofthouse. From the moment we visited we felt reassured Mum would receive the best care.
Mum loves being in Lofthouse, she has friends, she does more activities than
me and she is thriving. Thank you so much for everything at such a difficult period in our lives. You should be very proud.

Reply from Debra Hall, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you feel reassured that your mum is receiving the best care that she can. It is also pleasing to hear that your mum loves living at Lofthouse.
Kind regards.


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Review from G A (Grandson of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and happy to assist with any worries or problems we have.
Cooks are very considerate. Grandma needs gluten-free meals which they are happy to provide.
Unfortunately, they are under-staffed so activities are very limited.

Reply from Debra Hall, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that our hard-working staff have been able to assist you with any worries that you may have had. It is also pleasing to hear you are happy with our cooks and that we are able to accommodate your grandma. If you would like to further discuss your concerns regarding our activities, my door is always open so please feel free to pop in during your next visit.
Kind regards, Home Manager.


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Review from T A (Granddaughter of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good staff, friendly helpful and always approachable.
Clean facilities, good choice of food.

Reply from Debra Hall, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be friendly, helpful and approachable. It is also pleasing to hear that our facilities meet your high standards of cleanliness and that you enjoy our selection of food.
Kind regards, Home Manager.


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Review from W A (Friend of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since a new service manager has been in place, there have been noticeable improvements in the cleanliness, atmosphere and the morale of the staff. My friend has always appeared very happy and contented with her surroundings, however, previously I was a little concerned about her personal care, especially
due to missing items of clothing. However, this has now changed and I have no concerns anymore.
The staff have always been very caring.

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Review from Stella N (Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is always well cooked, the meat, in particular, melts in the mouth. It's hot and well presented.
When nobody is looking I've been known to lick my plate after stews as the gravy can't be wasted.
The staff are always friendly and polite. I look on them as my friends not just cooks. Keep up
the good work. Well done.

Reply from Jennie Wright, Care Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for leaving such a lovely review. I’m delighted that the food meets your expectations and that the staff are seen as friends.


Kind Regards,


Jennie Wright,
Care Home Manager.


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Review from Liz S (Power of Attorney of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a solicitor specialising in the legal affairs of very elderly clients. I have visited very many care homes over the years and I can honestly say that Lofthouse Grange & Lodge is the best. The staff are super friendly, helpful and unflappable. Whilst I am not at crisis point yet with my 85-year-old
mother, Lofthouse Grange & Lodge would be the only care home I would consider.

Reply from Jennie Wright, Care Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for the lovely review. We're delighted to hear such lovely feedback and do hope you visit the home again. Kind regards, Jennie Wright, Interim Care Manager


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Review from Margaret K (Wife of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Husband complained of chest pain's, Lofthouse Grange acted quickly to get him the right medical help. They sent a carer with him to stay with him in hospital and kept me in touch at all times. I had been discharged from hospital myself that day and was unable to help. I felt confident that everything
was being taken care of and that was a great relief.

Reply from Kirsty James, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you felt your husband was looked after quickly in what is a scary and emotional time for all concerned. It is also gratifying to hear that the carer was able to keep you well informed throughout and that this enabled you to feel confident that everything was being taken care of. Kind regards.


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Review from Alan G (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything good, just have a problem with clothes going to get washed at laundry i.e. Clothes going missing most of all underwear and (pants and bras) lost count of pants bought and none in her drawer. Slippers missing, sandals missing, family photos in lovely frames gone missing, all reported to staff.
I
understand it must be very difficult things getting moved but everything is marked with her room number.

Reply from Kirsty James, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for taking the time to leave a review for Lofthouse Grange and Lodge. We are grateful for all feedback and comments in relation to our service and are disappointed to learn that you are experiencing on-going issues with laundry. I can advise that we will be taking your concerns further and investigating the comments that you have made.
Kind regards Kirsty James, Home Manager.


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Review from Anthony C (Son of Resident) published on 12 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I start? Every aspect of my late father's care was attended to in the most efficient, timely and caring manner. Every member of staff was kind, considerate and treated Dad (and the other residents) with the utmost respect and courtesy. They are a credit to their profession and to the company
- my father was privileged to spend his last days here. Thank you.

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Review from S B (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff, in general, are very caring, helpful, trustworthy and lovely.
The events team are always organising and fundraising - especially Halloween!
My mum is very happy living here.

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Review from David R (Regular Volunteer) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident of Lofthouse Lodge from November 2011 until April 2014 and because I was so pleased with the care he received there, I applied to do some voluntary work there. Upon acceptance, I started in November 2014 and am still working there presently.

Reply from Kirsty James, Home Manager at Lofthouse Grange & Lodge Care Home

We are delighted that you have taken your time to write your perspective on our home, David, and to leave a positive review. As you experienced when your father was in the home, we strive to provide the best care possible for all of our residents and their relatives that come to visit, and I am very pleased that you now volunteer in our home.
Kind regards, Kirsty James, Home Manager.


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Current Review Score: 9.5 (9.524)

Overview of Review Score

The Review Score of 9.5 (9.524) out of 10 for Lofthouse Grange & Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.524 for Lofthouse Grange & Lodge Care Home is calculated as follows: ( (193 Excellents x 5) + (90 Goods x 4) + (22 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 309 Ratings = 4.524

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lofthouse Grange & Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Krzysztof

Krzysztof Bialczyk

Job Title: Home Manager

Joined: 2021

My name is Krzysztof Bialczyk, and I am the Home Manager at Lofthouse Grange & Lodge Care Home. I have dedicated many years to the care sector, gaining extensive experience in managing residential and dementia services. My passion for providing high-quality care and support to residents has driven my career and led me to this rewarding role.


Throughout my career, I have developed a deep understanding of the unique needs and challenges faced by individuals living with dementia. I am committed to fostering a compassionate, safe, and stimulating environment for our residents, ensuring that they receive the highest standard of care.


At Lofthouse Grange & Lodge, my role involves overseeing the daily operations of the care home, leading and supporting our dedicated team of staff, and implementing best practices in care delivery. I work closely with residents, their families, and healthcare professionals to create individualised care plans that promote well-being and enhance the quality of life.


I am proud to be part of an organization that prioritizes the health, happiness, and dignity of our residents. My goal is to continue building a community where residents feel valued, respected, and empowered to live fulfilling lives.