Lofthouse Grange and Lodge provides service from a hairdresser and chiropodist which is not included in the cost of stay.
Visitors welcome anytime.
Free on-site parking.
Lofthouse Grange & Lodge Care Home has a Review Score of 9.5 (9.524) out of 10, based on 26 reviews in the last 2 years. Over all time Lofthouse Grange & Lodge Care Home has 65 reviews.
Review from Andrea O (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kirsty James, Home Manager at Lofthouse Grange & Lodge Care Home
Many thanks for taking the time to leave a review for Lofthouse Grange & Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. The staff strive to provide the best care possible and have each resident's person-centred care at the heart of what we do. As a home, we very much enjoyed getting to know your mum during her time with us and we would like to once again offer our sincere condolences to you all.
Kirsty James, Home Manager.
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Review from S R (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kirsty James, Home Manager at Lofthouse Grange & Lodge Care Home
Many thanks for taking the time to write a positive review for Lofthouse Grange & Lodge, all feedback is greatly appreciated and I will be sure to pass your comments on to the team. We are pleased to read that you are happy with the home for your mum, as we strive to provide the best care possible and have each resident's person-centred care in the heart of what we do. There is a full range of activities that meet all the different likes and interests of our residents and if you have any other suggestions, please let a member of the team know. I apologise if you feel that I haven't been as visible as you would like, I've taken this on board and I will ensure that I take the time to make myself as approachable as possible.
Kirsty James, Home Manager.
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Review from Janet F (Daughter of Resident) published on 30 October 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Kirsty James, Home Manager at Lofthouse Grange & Lodge Care Home
Many thanks for taking the time to write a positive review for Lofthouse Grange & Lodge, all feedback makes a big difference to our home and the staff and I will be sure to pass your comments onto them. We are pleased to read that your father is now settled into the home, the team strive on making all residents feel as at home and as comfortable as possible.
Kirsty James, Home Manager
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Review from Grenville H (Son of Resident) published on 15 February 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Janet Richards, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for taking the time to leave us a review, we really do appreciate the feedback. We are pleased your mum was comfortable living at Lofthouse and that you find the home to be warm and pleasant. We are glad your family felt supported by the staff at the home and our thoughts are with you all. Sincerest condolences from all the team, Janet.
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Review from F E (Son of Resident) published on 7 January 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Janet Richards, Home Manager at Lofthouse Grange & Lodge Care Home
Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents, involving and supporting their family as much as possible and we are pleased this has been your experience.
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The Review Score of 9.5 (9.524) out of 10 for Lofthouse Grange & Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.524 for Lofthouse Grange & Lodge Care Home is calculated as follows: ( (193 Excellents x 5) + (90 Goods x 4) + (22 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 309 Ratings = 4.524
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lofthouse Grange & Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2022
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Job Title: Home Manager
Joined: 2021
My name is Krzysztof Bialczyk, and I am the Home Manager at Lofthouse Grange & Lodge Care Home. I have dedicated many years to the care sector, gaining extensive experience in managing residential and dementia services. My passion for providing high-quality care and support to residents has driven my career and led me to this rewarding role.
Throughout my career, I have developed a deep understanding of the unique needs and challenges faced by individuals living with dementia. I am committed to fostering a compassionate, safe, and stimulating environment for our residents, ensuring that they receive the highest standard of care.
At Lofthouse Grange & Lodge, my role involves overseeing the daily operations of the care home, leading and supporting our dedicated team of staff, and implementing best practices in care delivery. I work closely with residents, their families, and healthcare professionals to create individualised care plans that promote well-being and enhance the quality of life.
I am proud to be part of an organization that prioritizes the health, happiness, and dignity of our residents. My goal is to continue building a community where residents feel valued, respected, and empowered to live fulfilling lives.
